Global Performance Management Lead

Job Description

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 26 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Job Overview:

The mission of the Learning and Development Team is to take the IRC’s people to the next level. The team is responsible for improving the productivity of IRC staff by providing tools, processes, and guidance for effective performance management, onboarding and orientation, staff and leadership development, and quality individual and team learning.

The Global Performance Management Lead will have responsibility for setting the direction and philosophy for the way IRC manages performance and accountability to performance standards for our global staff. They will review the current process, look for opportunities to improve, make recommendations and develop a long term strategy. In addition, the Lead will manage the current global process (in Workday and in paper formats) to ensure a high quality program. This role offers an opportunity to shape the future direction of managing performance using innovative, user-centered design and tools.

Responsibilities

- Responsible for all operational aspects of the Global Performance Management program. Provide subject matter expertise for strategic direction of program. - Lead efforts to improve processes based on feedback. - Find opportunities to enhance the manager and employee relationship. Partner with HR community to ensure the program is well understood and supported. - In coordination with HR Operations, identify and implement improvements to performance tools in Workday. Explore additional tools to drive performance processes. - Collaborate with Compensation Team to better define and support the relationship between performance and salary planning. - Incorporate accountability measures for GEDI (Gender Equality, Diversity and Inclusion) goals and provide analytical support for reporting purposes. - Develop communications and programs to ensure high level of understanding and engagement with the performance process. - Create and deliver training on topics such as goal-setting, feedback and performance discussions. - Collaborate with translation focal points to ensure materials are multilingual. - Embed organizational values and leadership standards into performance processes, and incorporate performance concepts and expectations into broader learning programs such as onboarding and manager training.

Skills and Experience:

- Work experience: 8-10 years - Deep performance management expertise - Change management expertise

· Demonstrated skills and competencies:

o Excellent communication, project management, and organizational skills

o Attention to detail

o Able to prioritize multiple tasks and projects

o Able to interact within a multi-cultural environment and with all levels of the organization

· Language Skills: Fluency in English required. Fluency in French, Spanish or Arabic a plus

· Technical skills:

o High proficiency with Microsoft Office including Teams and/or other distance learning tools

o Experience with Workday

Key Working Relationships:

Position Reports to: Senior Director, Talent Management Position directly supervises: N/A

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

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Qualifications