Standby Partners Officer

Volunteering Communications & PR Legal Human Resources

Overview

Support HR aspects of experts deployed by third parties and co-lead related projects.

You have:

• At least five years of professional work experience at the national and/or international level in human resources, information management and/or knowledge management.
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners.
• Ability to work and adapt professionally and effectively in a fast-paced work environment responding to UNICEF’s emergency surge needs globally.
• Solid overall computer literacy, including proficiency in various MS Office applications and familiarity with database management.
• Strong experience in information management and knowledge management.
• International experience in emergencies will be considered an asset.
• Knowledge of Power BI and Salesforce systems will be considered an asset.
• UN or International NGO experience will be considered an asset.

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

This UNV assignment aims to support the external surge mechanism (Standby Partners), taking the lead on Human Resources (HR) aspects (onboarding, maintenance, and off-boarding) of experts deployed by third parties and co-leading projects connected with experts’ experience during missions. The candidate also leads capacity building (training) and HR projects, such as Onboarding Packages. The UN Volunteer will also support the team in administrative and logistic tasks linked to communications and visual material (slide decks/brochures/reports etc.) for a diverse range of products/channels and will support various partnership management activities.

The UN Volunteer will work within the Interagency Humanitarian Partnerships Section under the direct supervision of the Emergency Specialist (standby arrangements) and in close coordination with the Standby Partners team within the Inter-Agency Humanitarian Partnerships (IAHP) Section, Emergency Operations Division (EMOPS Geneva) will be responsible for the following tasks:

1. In coordination with country offices (CO) - HR focal points and supervisors, ensures that employees and receiving offices have completed the onboarding checklist (i.e. activation of e-mail, issuance of office equipment, security, and programming briefings etc.).
2. Ensures that current HR processes are conducted and recorded accordingly (Onboarding email, Check-in Calls, Performance Evaluation Reports (PER) systems, Weekly analysis of Vacant Roles, etc.).
3. Ensures maintenance of records (i.e. deployment requests) within the Standby Partner Online system (Salesforce).
4. Ensure Key Performance Indicators (KPIs) and records within our central System (Salesforce and PowerBI) are up-to-date and maintained run reports, and prepare summary analysis against critical indicators regularly (for management meetings, in advance of partner meetings, etc.) and on an ad hoc basis as required.
5. In consultation with CO HR and security focal points, provide deploying agency appropriate and specific information related to safety and security measures and procedures in duty stations, as required.
6. Follow-up on all deployments (in liaison with Headquarters (HQ) focal points, supervisors, and deployees) to ensure completed and filed performance evaluation reports, that offboarding actions are completed in a timely fashion, and ensure completion of the post-deployment survey upon the end of deployment.
7. Takes the lead on administrative and logistic aspects related to capacity building (training),
8. Takes the lead on special projects associated with the expert’s experience during missions (Staff Well-Being (SWB), Onboarding package, Exit Surveys, etc.).
9. Supports the SBP team on communication/advocacy and other initiatives as required.
10. Supports the SBP Team in administrative and logistic aspects of communications (attendance of bilateral meetings, follow-up of KPIs, PowerPoint Presentations (PPTs, visual reports).

• Professionalism: demonstrated understanding of operations relevant to UNICEF; technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

• At least five years of professional work experience at the national and/or international level in human resources, information management and/or knowledge management; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a fast-paced work environment responding to UNICEF’s emergency surge needs globally; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Strong experience in information management and knowledge management; • Capable of performing in demanding contexts with minimum supervision; • International experience in emergencies will be considered an asset; • Knowledge of Power BI and Salesforce systems will be considered an asset; • UN or International NGO experience will be considered an asset.

This is a volunteer assignment, not employment. By sharing your time, energy, and talents, you can support communities in need and become part of something greater than yourself — a global movement for peace, development, and humanitarian aid. Volunteering strengthens trust, solidarity, and reciprocity among citizens, and it can promote a sense of belonging and purpose.

The UN Volunteers are responsible for arranging her/his own housing and other living essentials.

This assignment will be based in Istanbul, with the possibility of reassignment to another location due to ongoing organizational changes. Any updates will be communicated in line with UNV and UNICEF regulations, ensuring the appropriate notice period is observed.

The full entitlements at the duty station: https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service: https://explore.unv.org/cos.

The Summary of UNV Entitlement (International Specialist): • Volunteer Living Allowance-VLA (per month): approximately USD 2,837 • Accommodation supplement (per month): %20 of monthly living allowance only if locating in Istanbul Please note that the amounts can vary according to fluctuations of the monthly post adjustment. • Entry lump sum (one-time payment): USD 4,000 • Exit allowance (per month): USD 225 (when successful completion of the assignment) • Medical, dental, life, and disability insurance: Cigna Private Insurance • Annual leave: 2.5 days accrued per calendar month • Free access to different learning platforms and UN & UNV network

Notes: 1) The allowances are in no way to be understood as compensation, reward or salary in exchange for volunteer work. 2) It's important to note that UNV assignments are volunteer assignments, not employment.

Important Remarks: In addition to duty station specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.

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Potential interview questions

Added 7 months ago - Updated 6 months ago - Source: unv.org