People and Culture Officer, Organizational Design and Change Management

Volunteering Communications & PR Human Resources

Overview

Support organizational design and change initiatives in UNICEF.

You have:

• A minimum of 5 years of progressively responsible professional experience in organizational development, organizational design, change management, human resources transformation, public administration, or a closely related field.
• Demonstrated hands-on experience conducting or supporting functional reviews, workforce analysis, or organizational design processes within complex organizations.
• Experience accompanying organizational change processes in large organizations, preferably within the UN system, international organizations, or comparable public and private sector organizations.
• Proven experience in stakeholder engagement within sensitive organizational change in multicultural environments.
• Proven experience supporting the implementation of organizational restructuring or staffing transitions, including operational follow up and coordination is desirable.
• Demonstrated ability to develop clear, practical communication materials (presentations, guidance notes, FAQs, briefing notes) tailored to different internal audiences.
• Working knowledge of any other UN language (Arabic, Chinese, French, Russian, Spanish) is desirable.

Contract

This is a UNV contract. More about UNV contracts.

Under the direct supervision of the Chief of Section, Human Capital Intelligence (HCI), and close collaboration with the Workforce Analytics team, the International UN Volunteer (Expert) will support the practical implementation of organizational design and change initiatives, working closely with offices undergoing transition.

The purpose of this role is to provide hands-on, expert operational support to organizational design and change management initiatives within UNICEF. The International UN Volunteer (Expert) will support the Chief of Section, HCI, in the practical implementation of functional reviews, organizational restructuring, and staffing transitions across offices. The role will contribute to ensuring that organizational changes are effectively planned, communicated, and applied, including through the finalization, communication, and roll-out of the Organizational Design Toolkit across UNICEF offices, supporting consistent and effective uptake. Through strong project management, stakeholder engagement, and implementation support, the assignment will help translate organizational design outputs into practical, well-managed change at country, regional, and headquarters levels.

Under the direct supervision of the Chief of Section, Human Capital Intelligence (HCI), and close collaboration with the Workforce Analytics team, the International UN Volunteer (Expert) will: • Support the operational rollout of functional review and organizational design processes, including data collection, analysis of functions and roles, and preparation of draft organizational and staffing proposals. • Provide hands-on support to offices transitioning staffing structures, including assistance with implementation planning, timelines, sequencing of changes, and coordination with relevant internal counterparts. • Accompany change management processes by supporting offices in applying approved organizational changes, identifying implementation risks, and proposing mitigation measures. • Support the day-to-day project management of organizational development initiatives, including work planning, tracking deliverables, maintaining timelines, and coordinating inputs across multiple stakeholders. • Support and, where required, facilitate stakeholder engagement activities, including consultations, working sessions, and workshops with affected offices to ensure clarity and ownership of organizational changes. • Prepare practical implementation tools and materials, such as transition plans, staffing tables, FAQs, guidance notes, and presentations explaining new or revised organizational arrangements. • Support internal communication efforts, ensuring clear, consistent, and timely messaging related to organizational changes. • Support the finalization, communication, and roll out of the Organizational Design (OD) Toolkit across UNICEF offices, including: o Consolidating inputs and finalizing toolkit components and guidance materials; o Supporting the development of clear communication and dissemination approaches tailored to different audiences; o Assisting with the preparation and delivery of briefings, webinars, or learning sessions to support uptake and consistent application of the toolkit; o Providing operational follow-up support to offices using the toolkit, as required. • Maintain documentation, track issues and decisions, and consolidate inputs and lessons learned from organizational change processes.

Core Values: • Care • Respect • Integrity • Trust • Accountability • Sustainability

Core Competencies: • Demonstrates Self Awareness and Ethical Awareness (1) • Works Collaboratively with others (1) • Builds and Maintains Partnerships (1) • Innovates and Embraces Change (1) • Thinks and Acts Strategically (1) • Drive to achieve impactful results (1) • Manages ambiguity and complexity (1)

Functional Competencies: • Ability to work effectively in a complex, matrixed, and multicultural environment. • Ability to manage competing priorities and deliver quality outputs within tight timelines. • Strong analytical and problem-solving skills, with a practical and solution-oriented mindset. • Strong facilitation and consultation skills, including the ability to support workshops, working sessions, and briefings. Communicates effectively to varied audiences, including during formal public speaking. • Strong knowledge of organizational design methodologies, functional review processes, and workforce planning approaches. • Practical ability to translate organizational design outputs into implementation plans, transition tools, and operational guidance. • Solid project management skills, including planning, coordination, tracking deliverables, and managing parallel workstreams. • Excellent drafting and presentation skills.

• A minimum of 5 years of progressively responsible professional experience in organizational development, organizational design, change management, human resources transformation, public administration, or a closely related field. • Demonstrated hands-on experience conducting or supporting functional reviews, workforce analysis, or organizational design processes within complex organizations. • Experience accompanying organizational change processes in large organizations, preferably within the UN system, international organizations, or comparable public and private sector organizations. • Proven experience in stakeholder engagement within sensitive organizational change in multicultural environments. • Proven experience supporting the implementation of organizational restructuring or staffing transitions, including operational follow up and coordination is desirable. • Demonstrated ability to develop clear, practical communication materials (presentations, guidance notes, FAQs, briefing notes) tailored to different internal audiences. • Working knowledge of any other UN language (Arabic, Chinese, French, Russian, Spanish) is desirable.

This is a volunteer assignment, not employment. By sharing your time, energy, and talents, you can support communities in need and become part of something greater than yourself — a global movement for peace, development, and humanitarian aid. Volunteering strengthens trust, solidarity, and reciprocity among citizens, and it can promote a sense of belonging and purpose.

The UN Volunteer will be based in Istanbul and will be responsible for arranging her/his own housing and other living essentials.

The Summary of UNV Entitlements (International Expert): • Monthly Living Allowance (MLA) is USD 3,970 monthly (including expertise differential) • Accommodation supplement: About USD 560 in each month when residing in Istanbul Please note that the amounts can vary according to fluctuations of the monthly post adjustment. • Private insurance: Health, dental, life, and dismemberment (100%) coverage by CIGNA (including for the eligible dependents when residing together in Istanbul) • Entry allowance (one-time payment): USD 4,000 • Exit allowance: USD 225 per month and solely paid upon the satisfactory completion of assignment • Family allowance based on eligibility and status (per month): USD 250 for 1 dependent, USD 450 for 2 or more dependents (Please read the conditions of service for eligibility criteria) • Annual leave: 2.5 days accrued per calendar month • Free access to different learning platforms and UN & UNV network

Notes: 1) The allowances are in no way to be understood as compensation, reward or salary in exchange for the volunteer work.

2) It's important to note that UNV assignments are volunteer assignments, not employment. The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at duty stations in line with United Nations standards without incurring personal costs.

3) You can check full entitlements at the duty station: https://app.unv.org/calculator

4) Please read the complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos

Requirement: In addition to duty station-specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment.

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Potential interview questions

Added 3 months ago - Updated 3 months ago - Source: unv.org