Learning & Development Officer

Support projects to enhance humanitarian workforce capabilities.

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UNICEF - United Nations Children's Fund

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Application deadline 4 months ago: Sunday 18 Jan 2026 at 00:00 UTC

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Overview

Support projects to enhance humanitarian workforce capabilities.

You have:

  • At least 5 years of professional work experience at the national and/or international level in project coordination, learning and development, or humanitarian programmes, or other relevant programmes.
  • Experience in the design of learning programmes is an asset.
  • Experience with online learning platforms (Agora, Kaya, LinkedIn Learning) is an asset.
  • Excellent oral and written skills; excellent drafting, formulation, and reporting skills.
  • Accuracy and professionalism in document production and editing.
  • Excellent interpersonal skills; ability to work effectively in a multicultural team of international and national personnel.
  • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment.
  • Fluency in English required; knowledge of French, Spanish, or Arabic is an asset.
  • Have affinity with or interest in UNICEF’s organizational vision to deliver results for children, volunteerism as a mechanism for durable development, and the UN system.

Contract

This is a UNV contract. More about UNV contracts.

This is a UNV International Expert contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Expert contracts.

The People in Humanitarian Action (PHA) Team at UNICEF Division of People and Culture (DPC) is leading initiatives to strengthen the humanitarian workforce’s preparedness and response capacity. This includes the rollout of the Surge Responder Learning Pathway, humanitarian learning channel and the development of innovative projects to support a diverse humanitarian talent pipeline.

Objectives The primary objective of this assignment is to provide oversight and coordination in the co-creation and rollout of learning initiatives, in close collaboration with relevant technical experts and stakeholders, with a focus on surge capacity and emergency response contexts.

Under the supervision of the L&D Manager, People in Humanitarian Action (PHA), and in collaboration with other partners, the UN Volunteer will:

• Support in leading , design, validation and development of learning content according to the identified needs for learning programmes tailored to humanitarian professionals, integrating input from technical experts to ensure quality and contextual appropriateness. • support the implementation of the Learning Pathway for surge responders, working closely with subject matter experts and relevant stakeholders to ensure content accuracy, relevance, and alignment with operational needs. • Support the maintenance and update of the existing Learning Channel launch, coordinating with communications teams, content contributors, and other stakeholders to ensure engagement and visibility. Launch official communication messages as required. • Support the design and implementation of online learning sessions for the People and Culture community working in emergency settings, in partnership with internal teams and external facilitators • Other tasks assigned by the supervisors.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: - Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day, 5th of December). - Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. - Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities (for instance at https://vra.unv.org), - Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. - Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management

• At least 7 years of professional work experience at the national and/or international level in project coordination, learning and development, or humanitarian programmes, or other relevant programmes; experience with humanitarian principles and localization agenda is an asset, as is experience working in the UN or other international development organizations. • Experience in Design of learning programmes is an asset. • Experience with online learning platforms (Agora, Kaya, LinkedIn Learning) is an asset. • Excellent oral and written skills; excellent drafting, formulation, reporting skills. • Accuracy and professionalism in document production and editing. • Excellent interpersonal skills; ability to work effectively in a multicultural team of international and national personnel. • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment. • Fluency in English required; knowledge of French, Spanish, or Arabic is an asset. • Sound security awareness. • Have affinity with or interest in UNICEF’s organizational vision to deliver results for children, volunteerism as a mechanism for durable development, and the UN system.

This is a volunteer assignment, not employment. By sharing your time, energy, and talents, you can support communities in need and become part of something greater than yourself — a global movement for peace, development, and humanitarian aid. Volunteering strengthens trust, solidarity, and reciprocity among citizens, and it can promote a sense of belonging and purpose.

The UN Volunteer will be based in Istanbul and will be responsible for arranging her/his own housing and other living essentials. The full entitlements at the duty station: https://app.unv.org/calculator.

The Summary of UNV Entitlements (International Expert): • Current Volunteer Living Allowance (VLA) is USD 3,971 monthly (including expertise differential) • Accommodation supplement: At the rate of 20% of IUNV/Specialist’s monthly VLA in each month when residing in Istanbul Please note that the amounts can vary according to fluctuations of the monthly post adjustment. • Private insurance: Health, dental, life and dismemberment (100%) coverage by CIGNA (including for the eligible dependents when residing together in Istanbul) • Entry allowance (one-time payment): USD 4,000 • Exit allowance: USD 225 per month and solely paid upon the satisfactory completion of assignment • Family allowance based on eligibility and status (per month): USD 250 for 1 dependent, USD 450 for 2 or more dependents (Please read the conditions of service for eligibility criteria) • Annual leave: 2.5 days accrued per calendar month • Free access to different learning platforms and UN & UNV network

Notes: 1) It is important to note that UNV assignments are volunteer assignments, not employment. 2) The allowances are in no way to be understood as compensation, reward, or salary in exchange for the volunteer work.

Requirement: Important: In addition to duty station specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment.

Potential interview questions

Can you describe a successful project you coordinated and the impact it had? The interviewer wants to understand your project management experience and how it influenced outcomes. Discuss a specific project, your role, the challenges faced, and the results achieved.
How do you approach developing and implementing training programs? The interviewer is assessing your experience and strategies in learning and development. Pro members can see the explanation.
Describe a time when you had to work in a multicultural team. What challenges did you face? Pro members can see the explanation. Pro members can see the explanation.
What methods do you use to evaluate the success of training modules? Pro members can see the explanation. Pro members can see the explanation.
How do you keep up with developments in humanitarian action and learning techniques? Pro members can see the explanation. Pro members can see the explanation.
Give an example of a creative solution you devised in your work. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you apply to promote volunteerism in your projects? Pro members can see the explanation. Pro members can see the explanation.
How would you manage conflicts in a team environment? Pro members can see the explanation. Pro members can see the explanation.
Added 8 months ago - Updated 4 months ago - Source: unv.org

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