Human Resources Officer - NOB (WFP Yemen based in Amman, Jordan)

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

Aiming to feed 13 million of the most vulnerable people with food assistance, WFP’s emergency response in Yemen is the agency’s largest anywhere in the world. WFP also provides nutrition support to 1.7 million children and mothers, and delivers school meals to 850,000 children each day.

ORGANIZATIONAL CONTEXT

This job is found under WFP Yemen based in Amman, Jordan Hub for Yemen Emergency Response and typically report to the Head of HR in Amman Hub or the designate. An HR emergency team is providing operational HR support for of the emergency response in Yemen.

Job holder operate with minimal supervision and provide guidance to junior staff to ensure that operational and project objectives are achieved. Expected to heavily involved in day–to-day activities and analytical work. Job holder provide advice on low complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities.

JOB PURPOSE

To deliver a professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Full administration of the recruitment process of the national positions ensuring the recruitment and selection process is consistent, transparent and fair in accordance with WFP recruitment frameworks.
• Develop attractive and un-biased VAs based on market research and direct the VAs on the most appropriate sourcing channels.
• Identify and target sources to attract ample pool of qualified candidates and attract them to apply to the VAs with special focus on qualified female candidates.
• Administer screening of all applications through comprehensive and efficient assessment methodologies at different phases of the recruitment process.
• Fully leverage the existent HR tools (e-recruitment, online video interviewing tool, online written test tool) and train the line-managers in using these systems as appropriate.
• Maintain “recruitment files” for each advertised position. Ensure that completed selection documents are duly recorded.
• Provide updated recruitment statistics on weekly basis to proactively flag delays, bottlenecks and identify solutions.
• Provide advice to managers and employees on recruitment process and related HR policies and procedures.
• Provide guidance to managers on complex issues, understanding their needs and ensuring that HR policies, procedures, processes, systems and tools are available and appropriately applied.
• Contribute to the continuous improvement of the recruitment process by implementing new/updated HR policies, procedures and systems and recommend improvements where applicable.
• Support organizational design activities that enable senior management to define and organize structures and jobs to allocate people to the right places in order to improve efficiency.
• Strategy, communication, sub-team leadership and training ability to enhance and delegate junior staff.
• Guide and engage HR junior colleagues to ensure operational excellence in HR service delivery, specifically related to recruitment and supporting them with analysis and queries.
• Coordinate and prepare accurate communication product that enables informed decision-making, evaluation of objectives and consistency throughout the recruitment process.
• Other as required.

STANDARD MINIMUM QUALIFICATIONS

Education and experience: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field with 3 years of relevant experience OR First University degree with 5 years of related work experience. (Administrative/GS experience is not counted except years holding G6 positions or above – each year is counted at 50%)

Language: Fluency in English (level C written and spoken);

Fluency in Arabic (level C written and spoken), and

Nationality: Jordanian

Knowledge & Skills:

• Broad or specialised knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background. • Ability to supervise and support more junior and/or less experienced members of the team. • Ability to work with minimal supervision. • Ability to analyze data, draw conclusions and recommend a course of action. • Good communication skills required to give and receive information and work with a variety of individuals. • Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions. • Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

OTHER SPECIFIC JOB REQUIREMENTS

• The ideal candidate will have a combination of technical HR knowledge paired with familiarity with digital solutions and people skills.
• Ability to deliver under pressure by finding the most straightforward and sustainable solutions is an asset. Previous related experience with NGOs and UN is desirable.
• Previous experience in multicultural working environment is an advantage.
• Higher education in Human Resource or related field is an added advantage.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

TERMS AND CONDITIONS

• WFP is an equal opportunity employer.
• WFP does not charge a fee at any stage of the recruitment process
• The applicant should be a Jordanian national
• Applications must be submitted online with:

1. English language only
2. Indicate all your job TOR
3. Indicate clear years of experience with each job (Month/Year)

• WFP staff who are still under probation period are not eligible to apply for another FT position.
• By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.
• Successful candidates vetted as viable candidates through the application process will be retained on internal roster for a two-year period and may be given further consideration for future similar specific position advertised in the duty station.

DEADLINE FOR APPLICATIONS

23 August 2021

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WFP never uses external recruitment agencies and recruitment is always is free of charge. WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. The selection of staff are made on a competitive basis and we are committed to promoting diversity and gender balance. Only applicants whose profiles meet the advertised job requirements will be considered and only within the announced deadline.

لا يقوم برنامج الأغذية العالمي بالاستعانة ابداً بأشخاص او بوكالات خارجية في التوظيف، علماً بان عملية التوظيف دائماً مجانية. يبحث برنامج الأغذية العالمي عن مرشحين من أعلى درجات النزاهة والكفاءة المهنية والذين يتقاسمون مبادئنا الإنسانية.

يتم اختيار الموظفين على أساس تنافسي ونحن ملتزمون بتعزيز التنوع والتوازن بين الجنسين. سيتم النظر فقط للمتقدمين الذين تفي ملفاتهم الشخصية بمتطلبات الوظيفة المعلن عنها، وفقط خلال الموعد النهائي المعلن

Female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.