Payroll Senior Officer (Internal Candidate Only)

Contract

This is a LICA Specialist-9 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 2 years of experience, depending on education. More about LICA Specialist-9 contracts.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - BSSC

The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established for the purpose of providing internal, global, cost-effective transactional services which enhance the operational capacity of UNOPS and standardize systems and procedures. The BSSC, among other functions, carries out high-quality transactional services within the area of personnel contract administration and payroll.

For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS' operations and the greater UN system.

Background Information - Job-specific

Under the direct supervision of the Payroll Manager, the Payroll Senior Officer ensures effective management and delivery of global payroll services for Individual Contractor Agreements (ICAs), ensuring high quality, accuracy and consistency of work. He/she interprets and applies HR and Finance policies, rules and regulations, implements internal procedures and provides solutions to a wide spectrum of complex Payroll issues.

The Payroll Senior Officer promotes a collaborative, client-oriented approach consistent with UNOPS rules and regulations and contributes to the maintenance of high personnel morale through effective supervision and leadership of the ICA Payroll Team. He/she works in close collaboration with the Programme, Operations and project teams in the field offices and UNOPS HQ personnel, ensuring successful performance in Payroll management.

Functional Responsibilities

Summary of Key Functions:

1. Supervision of ICA Payroll Team
2. Ensures timely administration of payroll and advice on ICA Payroll queries
3. Implementation of HR/Finance strategies and policies
4. Produces payroll reports and queries
5. Focal point for Audit and ICT implementation and development for ICA payroll system

6. Knowledge building and knowledge sharing

   1. Provides supervision to the ICA Payroll Team for both UNOPS ICA and Partner ICA personnel, focusing on achievement of the following results:

• Guidance and supervision to the ICA Payroll Team
• Highly motivated personnel thriving in their work

• Efficient and high quality service to clients according to established service targets

  2. Ensures timely administration of payroll and advice on ICA Payroll queries

• As the subject matter expert on ICA Payroll, the Payroll Senior Officer provides timely and accurate advice on ICA Payroll matters

• Increases efficiency of payroll transactions through effective utilization of ERP systems and other available tools
• Oversees and resolves complex ICA payroll issues escalated to BSSC in coordination with Payroll Management
• Ensures that ICA payroll is completed and payroll accounts are posted and reconciled accurately and in a timely manner
• Increases client and partner satisfaction, client understanding and confidence in UNOPS as a credible service provider
• Offers efficient and high quality service to clients according to KPI targets

• Actively solicits feedback and guidance from appropriate counterparts to accurately administer payroll

  3. Implementation of HR/Finance strategies and policies

• Ensures full compliance of payroll activities with UN rules and regulations, UNOPS and Partner policies, procedures and strategies; effective implementation of the internal control, proper design and functioning of the payroll management system

• Maps payroll business processes and establishes internal Standard Operating Procedures (SOPs) to control of workflows within the Payroll Unit
• Interprets and applies HR/Finance policies, rules and regulations, and provide solutions to HR-Payroll issues. Liaise with HQ units to promote changes to policy related to ICA payroll

• Liaises with appropriate counterparts for authoritative decisions and policy interpretations, as necessary

  4. Produces payroll reports and queries

• Ensures that accurate payroll reports are provided to UNOPS HQ, Auditors and other payroll stakeholders

• Liaises with the reporting team for the development, testing and bug-fixing of reports and ensures that datasets are established for accurate reporting in the reporting platform for ICA payroll
• Ensures that all payroll checks and balances reports are developed and maintained in the reporting platform

• Provides monthly assistance to the insurance and payroll accounting teams on reporting and reconciling the enrollment and premium report for all ICA related insurances and other payroll suppliers.

  5. Focal point for Audit and ICT implementation and development for ICA payroll system

• Acts as the focal point for ICT implementation and development for ICA payroll systems and process improvements

• Ensures compliance with internal and external audits.
• Provides support to BSSC Management in responding to audit observations

• Provides support to the country office and projects with payroll-related audit enquiries and data requests

  6. Knowledge building and knowledge sharing

• Organizes trainings for the operations/project staff on payroll-related topics

• Provides sound contributions to knowledge networks and communities of practice
• Synthesizes lessons learned and best practices in payroll

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

• Master’s Degree or equivalent.
• A first-level university degree, in combination with over three years’ qualifying experience, may be accepted in lieu of the advanced university degree required.

Experience:

• With a master’s degree, 2 years of relevant experience at the international level in providing payroll services would be desirable. With a bachelor’s degree, 4 years of relevant experience would be required.
• At least 1 year of experience in leading a payroll team.
• Good computer skills, including Google Suite, MS Office 2003 and/or newer versions and knowledge of spreadsheet and database packages. Knowledge of Agresso ERP payroll is desirable.

Language Requirements:

• Fluency in written and oral English.
• Knowledge of additional UN Official language (particularly in French / Spanish) is desirable.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement Contract level: LICA-9 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.