Employment Coordinator

Major Responsibilities:

Contract oversight (70% FTE)

- Provide expert early employment program knowledge and guidance to colleagues and program participants - Develop and maintain thorough understanding of LEP programming - Monitor incoming refugee arrivals and referrals, liaising regularly with Resettlement staff, to identify potential program participants - Prepare monthly reports and invoices for LEP Pathway - Assign enrolled cases to case management staff - Complete timely self-sufficiency reports and other reporting requirements - Review program participant files weekly for compliance and progress toward completeness; Discuss case progress with Resettlement Manager and identify patterns through case tracking tools - Represent the LEP Pathway program at bi-weekly Collaborative Case Management meetings - Represent the LEP Pathway program at monthly consortium meetings - Attend and engage in all team meetings, staff meetings, and other relevant meetings - Supervise and support early employment Interns/Volunteers - Ensure provision of gender equitable services to promote gender parity in services and economic potential amongst communities served

Direct Services (30% FTE)

- Create and implement plans for program participants’ progression to independence: Develop comprehensive employment plans for each employable adult and additional household members - Curate and steward long-term relationships with area employers to identify appropriate employment opportunities for program participants - Identify and engage additional community partners and resources to enhance service and support options for LEP pathway program participants. - Collaborate with Adult Education Specialist to coordinate delivery of learning opportunities for program participants. - Support program participants in securing employment: In close coordination with program participants, prepare resumes and applications; prepare program participants to navigate the hiring process, assisting with interviews, onboarding, drug screening, new hire orientations and paperwork; provide follow-up during initial training period to ensure successful placement - Documentation and Quality Control: Document all services to program participants, including commitments and actions taken to fulfill them, using data tracking systems Efforts to Outcomes (ETO), Integra, and others as instructed - Regularly review paper and electronic documentation produced to ensure it is complete and follows all IRC data entry rules; Complete corrections as instructed; Prepare for monitoring - Team planning: Coordinate regularly with supervisor and colleagues to ensure timely communication on status of service provision and discuss program participants’ adherence to program requirements. - Participate in all program meetings, staff development activities, and fully engage as a member of the IRC Resettlement team - Follow all IRC ethics policies including but not limited to the IRC Way, Adult & Child Safeguarding, Harassment Free Workplace Policy, Gender Equality policy, Global Information Security Policy - Following IRC COVID-19 safety protocols - Support employment specialists, interns and volunteers in providing trauma informed and person-centered services to all program participants. - Support the professional development of early employment team members - Other duties as assigned

Key Working Relationships:

Position Reports to: Resettlement Program Manager

Indirect Reporting: ORIA LEP Program Manager

Position Supervises: Employment Specialists & Job Placement AmeriCorps

Other Internal and/or external contacts:

*Internal*****: Resettlement team, Health & Wellness Team, Operations Team, Finance Team, other IRC Spokane Program teams, IRC US office network

*External*****: Employers, Office for Refugee and Immigrant Assistance, LEP Pathway Consortium partners, other refugee and immigrant service providers

Job Requirements:

- Relevant degree or equivalent experience - Lived experience as a refugee or immigrant is preferred - In lieu of lived experience, experience working with refugees and/or immigrants, cross-cultural or overseas experience accepted - Knowledge of external community resources available to immigrants and refugees preferred - Experience with federal and state grant compliance and adherence to complex program guidelines, experience with an early employment program a plus - Demonstrated experience with documentation, tracking, and administration of service delivery activities - Highly developed skills in organization, priority setting, and time management - Experience with the US job search process and the ability to effectively coach people through the nuanced process of securing employment - Excellent communication skills, with proficiency in written and spoken English; Bilingual ability in one of the predominant languages (Arabic, Dari, Farsi, French, Kinyarwanda, Pashto, Swahili) of local communities served preferred - Flexibility and demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment - Proven experience in data entry systems - Proficient in Microsoft Office applications (Word, Excel, Outlook); Web-based database experience preferred - Access to reliable transportation to travel throughout the service delivery area

Working Environment:

- Standard, professional office environment (flexible remote and in-office) - May require occasional work outside standard Monday-Friday work hours

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications Update