Coordination Support for Global Diaspora Confederation in IT services
Provide effective IT solutions and support migration to Office 365.
This opening expired 2 years ago.
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Overview
Provide effective IT solutions and support migration to Office 365.
You have:
- Bachelor Degree in computer science or ICT
- At least 3 years of proven experience as an IT Lead or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Strong Knowledge of internet security and data privacy principles
- Analytical skills to develop and utilize reliable metrics
- Good understanding of other non-technical parts of the business
- Strong technical proficiency in using MS 365, words/PPT/spreadsheet
- Trustworthy and reliable
- Strong customer service and communication skills
- Leadership and management skills
- Good interpersonal skills
Contract
This is a UNV contract. More about UNV contracts.
Responsible for providing the most effective IT solutions for all volunteers and the GDC as a whole. Providing direct support to users in their migration to Office 365 by analyzing the End User Application functionality, providing guidance on the most effective migration path so that the impact on users is minimized, and providing post-migration support as necessary.
Task Description:
Online Volunteer 1 (OV1) Responsibilities: • Migration to Office 365 Support: • Analyze End User Application functionality. • Provide guidance on the most effective migration path. • Offer direct support to users during the migration process. • Provide post-migration support as necessary. • GDC Website Maintenance: • Assist the IT Team in updating and maintaining the GDC website.
Online Volunteer 2 (OV2) Responsibilities: • Technical Guidance and Support: • Provide technical advice, services, technologies, and recommendations. • Address moderately complex situations and issues related to networks and connectivity for GDC staff. • Cybersecurity and Network Architecture: • Assist in cybersecurity measures. • Contribute to network architecture planning and maintenance.
Online Volunteer 3 (OV3) Responsibilities: • Data Management and Systems Administration: • Oversee data management processes. • Assist in systems administration tasks. • Policy Planning and Compliance: • Ensure continuity in operations. • Apply information management/information security/cybersecurity policies rigorously.
Online Volunteer 4 (OV4) Responsibilities: • Documentation and Reporting: • Review, prepare, and coordinate technical correspondence, reports, memoranda, directives, regulations, policies, and procedures pertaining to assigned technical areas (between 1 and 2 weekly). • Technology Proposals: • Propose new technologies and innovative ways to operate GDC’s virtual environment more effectively.
Online Volunteer 5 (OV5) Responsibilities: • Inventory Database Management: • Write, update, and follow operating procedures to ensure accuracy of all inventory databases. • Support for Secretariat, Vendors, and Advisors: • Provide support to the secretariat team, and advisors as needed.
Bachelor Degree in computer science or ICT
At least 3 years of proven experience as an IT Lead or relevant position
Excellent diagnostic and problem-solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In-depth understanding of diverse computer systems and networks
Strong Knowledge of internet security and data privacy principles
Analytical skills to develop and utilize reliable metrics
Good understanding of other non-technical parts of the business
Strong technical proficiency in using MS 365, words/PPT/spreadsheet
Trustworthy and reliable
Strong customer service and communication skills
Leadership and management skills
Good interpersonal skills
Potential interview questions
| Can you describe a challenging IT migration project you managed? | This question assesses your project management and problem-solving skills in IT migration. | Discuss the project's challenges, your role, actions taken, and outcomes. |
| How do you prioritize tasks when handling multiple IT requests? | This question evaluates your time-management and organizational skills. | Pro members can see the explanation. |
| Can you share an example of when you improved a technical process? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure data security and privacy? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle feedback from users after a migration? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
unv.org
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