Spring 2025: Health Navigation Intern (Unpaid)

Assist with health navigation services for refugees and immigrants

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IRC - The International Rescue Committee

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Overview

Assist with health navigation services for refugees and immigrants

You have:

  • Currently enrolled in an Associate's, Bachelor's or Master's program focused on social work, women's/gender studies, public health, business, communication, economics, finance, public policy, public administration, social sciences or a related field.
  • Preferred experience working with clients with various immigration statuses and familiarity with refugee and asylee populations.
  • Strong communication and interpersonal skills, desire to learn and contribute, excellent organization and time-management skills, proactive and motivated.
  • Fluent in written and spoken English; proficiency in Haitian Creole, Spanish, or French preferred.
  • Current driver license and insurance required.

Job Description

*Please note: this is an unpaid internship*

IRC BACKGROUND: Founded in 1933, the IRC is a leading organization providing relief, protection, and resettlement services for refugees and victims of oppression throughout the U.S. IRC in San Diego has resettled over 31,000 refugees to San Diego County over the past 48 years and provides numerous program services. In San Diego, the IRC opened its doors in 1975 and has grown to serve approximately 7,000 refugee and immigrant individuals from 115 countries of origin each year through 5 different departments.

SCOPE OF HEALTH NAVIGATION PROGRAM INTERN WORK: In this internship, students will have the opportunity to contribute to the Health Navigation program through direct client support services.

RESPONSIBILITIES: Based on intern skills and experience, responsibilities may include a combination of program support, administrative/data support, and direct service:

- Support health navigation for Haitian and Cuban entrants..

- Drive and accompany clients to appointments such as refugee health assessments, health check-ups, etc.

- Accompany clients on bus/metro trips to help them learn routes on the San Diego public transit system.

- Conduct outreach, including development of materials and presentations.

- Network for and develop community partnerships and collaborations.

- Contribute to monitoring and evaluation of Safety & Wellness Department.

- Conducting screening calls for potential clients, working with interpreters and determining eligibility for the program.

- Assist with clients’ public benefit and insurance enrollment.

LEARNING OBJECTIVES:

- Interns will gain exposure to health navigation for newly arrived populations.

- Interns will learn about the local healthcare system and Medi-Cal enrollment process.

- Interns will expand their experience providing culturally humble services and resources.

- Interns will gain familiarity in cross-cultural communication.

Qualifications

REQUIREMENTS:

- Education: Must be currently enrolled in an Associate’s, Bachelor’s or Master’s program focused on social work, women’s/gender studies, public health, business, communication, economics, finance, public policy, public administration, social sciences or a related field.

- Work Experience (Preferred): Prior experience in case work, working with clients with a variety of immigration statuses, familiarity with refugee and asylee populations helpful, but not required. Demonstrated success working and communicating with people of varied English-speaking abilities strongly preferred.

- Demonstrated Skills and Competencies: Strong communication and interpersonal skills, desire to learn and contribute, excellent organization and time-management skills, proactive, motivated, and flexible; ability to take direction (written and oral) and to complete tasks independently

- Language Skills: Fluent in written and spoken English. Proficiency in Haitian Creole, Spanish or French preferred.

- Certificates or Licenses: Current driver license and insurance required.

This position reports to the Casework Supervisor.

Compensation: This is an unpaid internship opportunity.

Working Environment:

- The Health Navigator Internship is in-person at the San Diego office. - Hours Required Per Week: 20-25 hours

- The San Diego office is open Monday through Friday, from 8:30 AM to 5:00 PM PST. Selected interns for the Health Navigator Internship can choose their working hours within this timeframe, Tuesday through Thursday.

Potential interview questions

Can you give an example of a time when you had to communicate with someone from a different cultural background? This question aims to assess your cultural competency and communication skills. Provide a specific instance where your awareness and adaptability led to successful interaction.
Describe a challenging situation you faced while working in a team. How did you handle it? This question evaluates your teamwork and problem-solving abilities. Pro members can see the explanation.
What steps would you take to ensure a client feels supported during their health navigation process? Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize tasks when faced with multiple responsibilities? Pro members can see the explanation. Pro members can see the explanation.
Why do you want to work with refugee populations? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org