Senior Human Resources Officer - Systems and Data Management, LDC Band

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UNRWA - UN Relief and Works Agency for Palestine Refugees

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Application deadline 1 year ago: Wednesday 4 May 2022 at 23:59 UTC

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Contract

This is a RLG-H contract. This kind of contract is known as Relocation Grant. More about RLG-H contracts.

Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.

If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

The Senior HR Officer - Systems and Data Management reports to and operates within general oversight of the Deputy Director of Human Resources (D/DHR) and acts with technical independence and high degree of operational freedom based on agreed projects and high-level objectives. S/he reverts to the supervisor on emerging critical matters that need policy guidance and management decisions

Responsibilities- Ensures oversight and provides technical leadership in the development and implementation of complex HR projects related to systems implementation and improvements across the Agency; ensures that Agency wide HR business requirements are set and revised, in close collaboration with HR divisional chiefs and sectional heads, Field HR officers and heads, and leads the review and evaluation of relevant business processes and proposes innovative and streamlined revisions to simplify them;

- Designs and implements the project roadmap, and associated mechanism by establishing a partnership between HRD and IMTD; reviews project estimate; implements and builds the right features/enhancements/break fixes and thoughtful end-to-end solutions;

- Develops, guides, motivates and coordinates the work of cross sectional project teams assimilating diverse technical views to arrive at coherent understanding and shared position to champion the successful implementation/roll-out of new HR systems Agencywide; maintains relationships with relevant counterparts in HQs and Fields, both HRD and IMTD, and ensures targets are met on time and in conformity with the Agency’s quality standards; provides specialised input to ensure cross functional processes and systems are in place and functioning as required;

- Ensures in-depth analysis of existing guidelines and develops new internal guidelines and Standard Operating Procedures (SOPs), and training materials on system related changes; leads the development and delivery of high-quality staff training to users in HQs and fields as required;

- Represents the Agency and HRD in meetings with external vendors and partners to ensure collection and management of technical benchmarks in the market; leads and oversees partnerships with relevant stakeholders to design, test, and maintain any necessary integrations, as well as ensure existing interfaces continue to run smoothly and provide accurate results; provides regular progress updates and follow-up meetings; recommends solutions to mitigate risks and prepares system management plans for HRD to favorably position the Agency; facilitates administrative, financial and logistical issues related to the HR system projects in close collaboration with the relevant departments and units in UNRWA at all levels;

- Develops and leads the implementation of communication plans for the project milestones, including drafting communications for all system related projects to keep stakeholders informed; and provides support to Change Requests on system improvements; coordinates exchange of information, provides technical advice and responds to specific queries of senior management on systems and projects;

- Is responsible for a successful product outcome and anticipates needs across HR, end users and other stakeholders; performs analysis of revised/new HR policies and determines the impact on the HR systems in close coordination with business process owners; monitors HR data across the various information management systems and databases to ensure data quality and consistency; conducts appropriate research and analysis of HR data, statistics and trends and contributes to the drafting of technical papers and analytical reports with findings and recommendations that will feed into effective planning and decision making within HRD and beyond.

Competencies UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

Leading and Supervising Deciding and Initiating Action Creating and Innovating Coping with Pressure and Setbacks Planning and Organizing Applying Technical Expertise Strong analytical skills

For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education Advanced university degree from an accredited educational institution in Human Resources, Business Administration, IT, Computer Science or related field.

Work Experience- At least 8 years progressively responsible and relevant experience in human resources development; good knowledge of HR business processes, practices and procedures, and background in IT services, SAP HR and experience in HR systems implementation and improvements (Required);

- A minimum of 4 years of leadership experience as a manager of a section or in leading/managing complex projects (Required);

- Advanced knowledge and experience of MS Office package, including Excel, Word and PowerPoint (Required);

- Advanced university degree from an accredited educational institution in Human Resources, Business Administration, IT, Computer Science or related field (Required);

- Previous experience with other UN agency (Desirable);

- Project management certifications (Desirable);

- SAP HR or Oracle HRMS experience (Desirable);

- Power BI experience (Desirable);

Languages Excellent command of written and spoken English and Arabic.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice Type of Contract: Limited Duration Contract (LDC), Band H.

The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC.

Duration of Contract: 1 year - with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need, to cover for the absence of the incumbent during Special Leave Without Pay.

This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.

Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.

A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.

Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.

For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.

Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.

The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.

UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.

The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

Added 1 year ago - Updated 1 year ago - Source: careers.un.org