Re-advertisement: Human Resources Project Associate, G6, Staff Support Unit, Division of Human Resources, UNICEF NYHQ

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education. More about G-6 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, people centric support.

How can you make a difference?

As part of the Staff Support Strategy for the HQ Efficiency Initiative (HQEI), a Staff Support Unit (SSU) was established in May 2022 to serve as a direct central resource for staff ahead of and during the transition of functions. Several posts from HQ Divisions in New York and Geneva are scheduled to relocate to different locations during the period of July 2023 to December 2024.

The Human Resources Project Associate at the G-6 level will be located in UNICEF New York Headquarters (NYHQ), in the Division of Human Resources (DHR), within the SSU and will report to the Human Resources Manager, SSU.

Under the supervision of the Human Resources Manager, SSU and guidance of the Human Resources Officer, the HR Project Associate provides administrative, financial, procedural and operational support and assistance to the SSU, ensuring consistency and a people-centric approach in the support and services provided across all Divisions.

Systems coordination

• Maintain dashboards and prepare updated data charts.
• Receive, log and assign service requests in the system.
• Ensure that escalated cases are routed to the relevant approving authority.
• Coordinate meetings between staff members and the relevant Staff Support Network (SSN) focal points.
• Follow up on resolution of cases with the person the case was escalated to within the required timeframe as established in the SLAs.
• Provide feedback to the Divisional HR Business Partner (HRBP) on case resolution, based on the guidance of the HR Officer SSU.

• Ensure cases are closed timely and supporting documents and case resolution notes are uploaded in the monitoring tool.

  Communication and Knowledge management

• Support preparation of SSU briefing materials and presentations.

• Maintain the SSU SharePoint site with updated materials and keep abreast of any new information to be added.
• Prepare flyers for events and create registration systems and surveys.
• Prepare meeting notes and ensure proper documentation and recording of information for future reference.
• Compile case scenarios for the documentation of lessons learned.

Event coordination

• Create and maintain SSU Event calendars.
• Coordinate all SSU learning and career development events and workshops including logistical arrangements. Coordinate with facilitators and participants, manage registrations and ensure timely sharing of information to participants to ensure maximum participation.
• Liaise with budget focal points, and support in creating consultant contract.
• Prepare background materials for participants and upload cleared materials in the Intranet.
• Prepare and maintain agendas on meetings and events related to the SSU events.

Support to Chief, HRBP

• Provide coordination support to the Chief, HRBP including creating meeting schedules with different stakeholders, including HQEI project teams, HQEI working groups, special project teams and Division engagements and Townhalls.

Budget management

• Monitor and advise budget owners on financial status of the project and potential over-expenditures and recommend possibilities for reallocation to ensure the optimum use available funds.
• Submit periodic financial reports for management oversight, monitoring and review and confirm availability of funds as required.

Data analytics

• Update SSU master data file with any changes in encumbered and vacant positions on a regular basis.
• Liaise with Divisional HRBPs and data focal points to monitor staff moves and update the data.
• Prepare Division specific staff data insights for periodic reporting to senior management.
• Update and maintain the SSU case management dashboards.
• Prepare reports and data charts as needed for presentations for various audiences.
• Maintain reports on session attendance and feedback from participants and prepare periodic reports of the same.

General administrative support

• Draft and/or process a variety of correspondence and other communications.
• Schedule appointments and meetings with focal points of relevant sections/experts/ HR team to monitor and coordinate the requirements identified by Divisions and offices.
• Monitor and maintain the SSU mailbox.
• Maintain SSU team calendar and arrange meetings. Take minutes of meetings and keep the correspondence of the team well organized.
• Provide administrative support to the Chief HR Business Partner as needed

To qualify as an advocate for every child you will have…

• Completion of secondary education, preferably supplemented by technical or university courses related to HR, Administration, or any other related field.
• A minimum of 6 years of progressively responsible HR and administrative work experience required.
• Proficient in working with Excel and PowerPoint and data analytics.
• Strong organizational, planning and prioritizing skills.
• Knowledge of HR and administrative principles, rules, regulations and general procedures within the UN is preferred.
• Ability to demonstrate a high degree of confidentiality, initiative, and good judgment.
• Demonstrates courtesy, tact, patience, and ability to work effectively with people of different national and cultural backgrounds.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

This is a re-advertisement, candidates who applied previously need not re-apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.