People and Culture Officer
Support HR functions and strategies across multiple Country Offices.
Overview
Support HR functions and strategies across multiple Country Offices.
You have:
- Advanced knowledge of the principles and concepts of human resources management.
- Ability to identify issues, conduct rigorous research, and make conclusions and recommendations.
- Strong research, planning and organizational skills.
- Excellent knowledge of information technology systems and tools.
- Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
- Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
- Solid/outstanding performance as per the last PER.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
The People and Culture Officer is a supportive role in providing research, analysis, and recommendations on a broad range of HR functions to Multi-Country Offices in Botswana, Lesotho, Namibia, and Eswatini Country Offices (known as BLNE) and contributes substantively to organization-wide HR strategies in the Eastern and Southern Africa Regional Office (ESARO). The role is also a strategic people and culture business partner to the technical team in the ESARO Johannesburg Hub. The People and Culture Officer reports to the People and Culture Officer Manager for close guidance, training, and supervision. The People and Culture Officer provides support to the supervisor and colleagues in the BLNE country offices by executing HR services through applying knowledge of theoretical HR models, as well as understanding organizational HR policies and procedures.
This assignment is reserved for UNICEF National staff (NO & GS) from East and Southern Africa (Regional Office and all Country Offices) and Middle East and North Africa (Regional Office and Yemen Country Office). Staff from contributing offices will be given priority.
- Support the Implementation of assigned People and Culture Services in BLNE Country Offices
- Advise clients on People and Culture related needs and develop subsequent plans of action. - Provide accurate and timely advice to clients on People and Culture processes and policies, ensuring the highest level of client orientation. - In collaboration with People and Culture Associates, provide guidance and support to various People and Culture support (organizational design, recruitment, job classification, career development, performance management, data analytics, learning & development etc.) to help supervisors and staff members in implementing efficient client services that help either attract, retain and/or motivate staff of the highest calibre. - Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protect both the staff and the organizations' interests in accordance with policies, regulations, and procedures. - Working closely with the HR Manager and People and Culture Associates, support the development and execution of strategies/action plans and initiatives that advance diversity, equity, and inclusion, fostering a positive workplace environment and enhancing employee engagement in the BLNE Country Offices and enabling adoption of an integrated culture and engagement strategies which empowers UNICEF personnel to embrace the necessary shifts needed to drive the culture change journey while upholding a values-based and people-first culture.
- Learning and Capacity Development and Culture
- In collaboration with Staff Development Committees and People and Culture Assistants/Associates in BLNE, support the design and delivery of learning plans for staff. - Working closely with the People and Culture Assistants/Associates, contributing to the mapping of competencies for all staff included in the assigned client portfolio, and assisting in the development of a comprehensive framework in support of the development of the talent pipeline. - Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies. - Participate as a resource person in capacity-building initiatives to enhance the competencies of clients/stakeholders in BLNE Country Offices.
- HR Data Analytics and Strategic People and Culture
- Collect, interpret, and analyse HR data to help inform decision-making on HR processes and strategies. - Support the development and implementation of data collection systems to optimize data quality. - Coordinate with country offices and partners to provide assistance in their HR information management. - Keep abreast, research, benchmark, and implement best and cutting-edge practices in HR management and contribute to the development of global policies, and procedures and introduce innovation through sharing of best practices and knowledge learned.
- Business Partnering to ESARO Johannesburg Hub
- Advise clients on HR-related needs and develop subsequent plans of action. - Provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client orientation. - Provide guidance and support to various People and Culture support (recruitment, career development, performance management, learning & development etc.) to help supervisors and staff members implement efficient client services that help either attract, retain and/or motivate staff of the highest calibre. - Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protect both the staff and the organizations interests in accordance with policies, regulations, and procedures. - Support the offboarding and onboarding of staff.
- Other assigned duties and responsibilities Performs any other ESARO HR duties and responsibilities assigned by the HR Manager and Regional HR Chief as appropriate to the purpose of this post, and delivers the results as required.
Core Values - Care, Respect, Integrity, Trust, Accountability, Sustainability.
Core Competencies - Demonstrates Self Awareness and Ethical Awareness, Works Collaboratively with others, Builds and Maintains Partnerships, Innovates and Embraces Change, Thinks and Acts Strategically, rive to achieve impactful results, Manages ambiguity and complexity.
human resource management, business management, international relations, psychology, or another related field is required. • Advanced knowledge of the principles and concepts of human resources management. • Ability to identify issues, conduct rigorous research, and make conclusions and recommendations. • Strong research, planning and organizational skills. • Excellent knowledge of information technology systems and tools. • Ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience. • Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
- UNICEF National staff (NO & GS) from ESA (RO and all COs) and MENA (RO and Yemen Country Office)
- National staff holding a Fixed-Term (at least 1 year on the role), Continuing or Permanent Appointment
- Solid/outstanding performance as per the last PER
- Staff must provide confirmation of the Head of Office that SLWOP will be granted.
This assignment is reserved for a UNICEF National staff (NO & GS) from East and Southern Africa (Regional Office and all Country Offices) and Middle East and North Africa (Regional Office and Yemen Country Office). Staff from contributing offices will be given priority.
South Africa is a unique country and Johannesburg as a duty station, provides an interesting and enriching environment but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in fast evolving environment are essential.
You can check full entitlements at the duty station at https://app.unv.org/calculator The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos
Potential interview questions
| Can you describe a time when you resolved a difficult HR issue? | This question assesses your problem-solving ability in HR contexts. | Provide specific examples of the situation, actions taken, and the outcome. |
| How do you ensure that your HR practices are inclusive? | This question evaluates your commitment to diversity and inclusion in HR. | Pro members can see the explanation. |
| Describe your experience in developing learning and development plans. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to maintain employee engagement? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you analyze HR data to inform decision-making? | Pro members can see the explanation. | Pro members can see the explanation. |