Human Resources Project Assistant, G-5, Division of Human Resources, New York, (Temp Appointment, 364 days), REQ

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope and care

As part of the Staff Support Strategy for the HQ Efficiency Initiative (HQEI), a short-term Staff Support Unit (SSU) was established to serve as a direct central resource for staff ahead of and during the transition of functions. The Human Resources Project Assistant at the G-5 level will be located in UNICEF New York Headquarters (NYHQ), in the Division of Human Resources (DHR), within the SSU and will report to the Human Resources Officer, SSU.

How can you make a difference?

Under the close supervision and guidance of the Human Resources Officer, SSU, the Human Resources Project Assistant provides administrative, system, procedural and operational support and assistance to the SSU, ensuring consistency and a people-centric approach in the support and services provided across all divisions.

Summary of key functions/accountabilities:

Systems coordination and case monitoring

• In coordination with ICTD, support the SSU with setting up a system that logs and tracks incoming requests from clients and HR Business Partners.
• Receive, log and assign service requests in the system.
• Provide system training to HRBPs and other colleagues in the Specialized Support Network (SSN).

Workflow creation

• Support the HR Officer, SSU in the creation of workflows to direct staff members’ requests to the correct specialized support based on the reported needs.

• Assist with the creation of SLAs based on the workflows created.

  Knowledge sharing and management

• Compile case scenarios for the documentation of lessons learned.

• Support with updating the dedicated Staff Support page.
• In coordination with HQEI communications team, support updating FAQs and ensuring timely updates for staff, HRBPs, and SSU team.

Events and conferences

• Support capacity development activities and events by making the logistical arrangements, through engaging with facilitators and hosts; arrange times through liaising with participants over availability; liaise with budget focal points and section over costs and needs and prepare background materials for participants and upload cleared materials in the intranet.
• Prepare and maintain agendas on meetings and events related to the SSU commitments.
• In coordination with SA in NY and GVA offices, support townhall meetings, minutes and action plans.

General administrative support

• Draft and/or process a variety of correspondence and other communications.
• Schedule appointments and meetings with focal points of relevant sections/experts/ HR team to monitor and coordinate the requirements identified by Divisions and offices.
• Maintain SSU team calendar and arrange meetings. Take minutes of meetings and keep the correspondence of the team well organized.
• Any other administrative tasks as it may evolve and assigned by the supervisor

To qualify as an advocate for every child you will have…

• Completion of secondary education, preferably supplemented by technical or university courses related to HR, Administration, or any other related field.
• A minimum of 5 years of progressively responsible administrative or clerical work experience required.
• Good knowledge of HR and Administrative principles, rules, regulations and procedures within the UN.
• Strong computer skills and experience with using CRM system.
• Strong organizational, planning and prioritizing skills and abilities.
• Strong data analytics skills.
• Takes responsibility to respond to internal and external service needs promptly and proactively; takes initiative to ensure that deadlines, rules and regulations are met. Uses own discretion to address unforeseen situations.
• Demonstrates a high degree of confidentiality, initiative and good judgment.
• Demonstrates courtesy, tact, patience and ability to work effectively with people of different national and cultural backgrounds.
• Non-US candidates must be in possession of an existing US G4 visa or be a US permanent resident/citizen.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

The UNICEF competencies required for this post are...

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.