Human Resources Officer
Support UNICEF's Talent Engagement and Partnerships team to onboard and manage UN Volunteers.
Overview
Support UNICEF's Talent Engagement and Partnerships team to onboard and manage UN Volunteers.
You have:
- Experience with HR policies and procedures at the national and/or international level.
- Proficiency in Excel and Power BI.
- Excellent oral and written communication skills, including drafting and reporting.
- Ability to work in a multicultural team effectively.
- Knowledge of volunteerism and its impact on community development.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
The Division of People and Culture (DPC) has the primary accountability for achieving the high-level result of effective and streamlined human resource (HR) policies, procedures and quality advisory support to develop and maintain a flexible, highly skilled and motivated workforce throughout the organization and ensuring effective deployment of high calibre talent to deliver better results for children. UNICEF has an extensive global presence, and strong partnerships with governments and non-governmental organizations at national and community levels. On a daily basis, we work to bring practical solutions to the women and children at greatest risk. The Talent Engagement and Partnerships unit within DHR is a key pillar of our Talent Acquisition strategy and is responsible for the acquisition and management of entry- and midlevel talent. It manages programmes like the Senior Fellows programme, the UN Volunteers and the Internship Programme. The Unit also manages the outreach and mobility function and serves as a laboratory for new talent management initiatives. This assignment is designed to support the Fellows, Volunteers Programme and Partnerships Team, with special focus to the Internship Programme and young talent community.
Within the delegated authority and under the supervision of DPC Talent Engagement and Partnerships Team lead or his/her designated mandated representative(s), the UN Volunteer Human Resources Officer will: • Support overall UNV programme and community within UNICEF including handling queries, collaborate with UNV programme, enhancing onboarding manual and other relevant tools • Support in managing volunteer and expert on mission programmes in close partnerships with UNV programme, African Union, Korea International cooperation Agency (KOICA), and other Non-governmental organizations (NGOs) • Support in creating and updating learning materials on talent programmes including the facilitation of OneHR Webinar, SharePoint updates, and updating toolkits and guidance • Act as a data focal point to manage and update the global UNV, intern, Expert on Mission data report on a monthly basis • Develop articles and communication materials to promote talent programmes (UNV, AU, KOICA) and publish through internal and external channels • Maintain Social Network Groups for volunteers through Viva Engage and invite current UNVs to be part of the community • Support with additional tasks as needed
Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
• Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
• Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
Results/expected outputs: UNICEF’s Division of People and Culture’s (DPC) key function is to support the development of a flexible, highly skilled and motivated workforce. An integrated talent management approach, which defines current and future skill requirements and actions required to address gaps, contributes to the achievement of this overall goal. The Talent Engagement and Partnerships unit is key pillars of UNICEF’s talent acquisition and talent management, aiming to attract new talent into the organization including young people. This position is a core function in DPC’s Talent Engagement and Partnerships unit and will contribute to: • Efficient new talent recruitment processes, contributing to the hiring and retention of the best talents to support the strategic human resources needs of offices • Enhanced tools, guidance and information products to assist UNICEF offices in deploying and managing UN Volunteers • Greater understanding within the organization of the value and impact of Young Talents, such as UN Volunteers and Interns, as an important part of UNICEF’s workforce • Equitable, transparent and systematic application of UNICEF rules and guidelines on the use of UN Volunteers • Good relations with partner governments, country offices, universities and other organizations ensuring continued contributions to the UNV programmes • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs) • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed
Values: • Care • Respect • Integrity • Trust • Accountability
Competencies: • Builds and maintains partnerships: Build a network of external stakeholders and alliances with government counterparts, civil society, the media, and the private sector, in order to promote and advance the work of the organization. • Demonstrates self-awareness and ethical awareness: Self-aware of own strengths, limitations, working style and deeply held convictions and biases. Displays ethical awareness through behaviours that are consistent and compliant with the standards of conduct for international civil servants, UNICEF’s values and relevant UNICEF policies and procedures. • Drive to achieve results for impact: Commits to action and assumes responsibility and ownership for own performance and the associated outcomes. • Innovates and embraces change: Is open to and proposes new approaches and ideas. Adapts and responds positively to change. • Manages ambiguity and complexity: Demonstrate resilience and composure, get things done despite challenges and maintain performance levels in pressured, adverse and uncertain environments. • Thinks and acts strategically: Understands the big picture and is able to identify potential opportunities for action and challenges that exist. Forms sound evidence-based judgements in the delivery of UNICEF’s results. • Works collaboratively with others: Establish and maintain mutually supportive working relationships, demonstrating sensitivity to people of diverse backgrounds, respecting differences and ensuring that all can contribute and succeed. Motivated to contribute towards peace and development and to serve others; Computer skills (i.e. Word, Excel, PowerPoint, social media, and others).
human resources, partnership management, communications or another related field at the national and/or international level. • Experience with Excel and Power BI is an asset; • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Sound security awareness; • Have affinity with or interest in protecting children’s rights, volunteerism as a mechanism for durable development, and the UN System.
The Summary of UNV Entitlement (International Specialist): • Volunteer Living Allowance-VLA (per month): approximately USD 2,721 • Accommodation supplement (per months): %20 of monthly living allowance (appx. USD 544) only if locating in Istanbul Please note that the amounts can vary according to fluctuations of the monthly post adjustment. • Entry lump sum (one-time payment): USD 2,000 and USD 2,000 only if locating in Istanbul • Exit allowance (per month): USD 225 (when successful completion of the assignment) • Medical, dental, life and disability insurance: Cigna Private Insurance • Annual leave: 2.5 days accrued per calendar month • Free access to different learning platforms and UN & UNV network
Notes: 1) The allowances are in no way to be understood as compensation, reward or salary in exchange for volunteer work. 2) It's important to note that UNV assignments are volunteer assignments, not employment.
The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment, and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos). Remarks: In addition to duty station specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts. UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.
Potential interview questions
| Describe a time when you had to manage a project with multiple stakeholders. | This question assesses your project management and stakeholder engagement skills. | Discuss the project scope, your role, the stakeholders involved, and the outcomes. |
| How do you prioritize tasks when working under tight deadlines? | The interviewer wants to understand your time management and prioritization abilities. | Pro members can see the explanation. |
| Can you give an example of how you have contributed to a team in a multicultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to communicate effectively in written reports? | Pro members can see the explanation. | Pro members can see the explanation. |
| Share an experience where you had to adapt to significant change at work. | Pro members can see the explanation. | Pro members can see the explanation. |