Human Resources Officer

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations.

As UNICEF is enhancing its ability to adapt, transform and renew itself in response to the ever-increasing demands and complexity of the 21st century, it seeks to further increase its efficiency and effectiveness in delivering on its ambitious agenda.

In an effort to measurably improve UNICEF's ability to deliver better results for children as elaborated in the Strategic Plan, and to also support the Human Resources transformation strategy, the Division of Human Resources (DHR) has embarked on a transformational process in a number of key areas, including effective talent acquisition, robust performance and career management and supporting organizational results delivery through effective partnerships with clients. DHR will partner with line managers and share ownership and accountability for people management based on clearly defined roles and responsibilities. DHR client service will be more direct, more consistent, and better resourced across all regions and countries.

The newly established center of expertise for Talent Development supports UNICEF on nurturing and enhancing the skills, capabilities, and potential of staff to drive individual and organizational growth. The UN assignment of Human Resources Officer (Career Development) will contribute to this ambitious and exciting agenda and will enable UNICEF to better address humanitarian and development needs.

Within the delegated authority and under the supervision of HR Manager for Career Development, the UN Volunteer Human Resources (HR) Officer will work on the following areas related to the management of the UNICEF Career Support Programme as follows:

• Liaison with external coaches and connect staff with appropriate coaches based on their career development needs.

• Manage the Coaching Tracker to ensure proper coordination and scheduling of the coaching sessions.

• Maintain good relationship with the coaches and service as the primary point of contact.

• Facilitate clear and consistent communication between staff and coaches.

• Maintain accurate records of coaching sessions, feedback, and progress. Ensure confidentiality and compliance.

• Collect and analyze feedback from staff and coaches to continuously improve the coaching programme.

• Serve as the focal point for spouses interested in participating in the Career Support programmes.

• Serve as the primary focal point of contact for spouses, understanding their career aspirations and challenges, and connecting them with appropriate resources and opportunities.

• Coordinate with certified coaches to deliver various workshops.

• Support the spouses of UNICEF staff for online English as a Second Language (ESL) Program who wish to improve their English skills, offering an innovative, complete, and immersive online learning experience.

• Provide personalized guidance and support to spouse in navigating job search processes.

• Organize networking events, job fairs, and information sessions within the UN Common System.

• Develop metrics and evaluation tools to assess the effectiveness of the spouse career support programmes.

• Monitor programme outcomes and track spouse’ progress towards employment goals.

• Maintain accurate records of programme participation, outcomes, and feedback.

Results/expected outputs: As an active UNICEF team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF and its beneficiaries in the accomplishment of her/his functions, including: • Increased participation and engagement in career development activities among spouses and partners. • Regular monitoring and evaluation of programme effectiveness, with actionable insights for improvement. • Creation of a supportive environment conducive to learning and professional growth. • Documentation of training activities, spouse progress, and programme outcomes for reporting and analysis purposes. • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment. • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Competencies and values: All UNICEF staff are expected to live the UNICEF core values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and to demonstrate the core competencies. To view the UNICEF competency framework, please visit here. • Professionalism: demonstrated understanding of operations relevant to UNICEF, technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviors while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behavior; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEFs mission and vision, as well as to the UN Core Values.

Human Resources (HR), community engagement, or program management preferred. • A minimum of two years of professional experience in human resource management in an international organization and/or large corporation. • Excellent written and verbal communication skills in English is required. Knowledge of a second UN language (i.e., Arabic, Chinese, French, Russian, and Spanish) is a distinct advantage. • Excellent knowledge of MS Office and relevant computer systems and applications. • Excellent research and report writing skills. • Strong analytical skills and ability to synthesize concepts and communicate these concisely in both written and oral formats. • Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. • Have affinity with or interest in UNICEF volunteerism as a mechanism for durable development, and the UN System.

Personal Attributes:

• Empathy and culture sensitivity in supporting the diverse need of spouses from different culture backgrounds. • Flexibility and adaptability to respond to evolving programme requirements and participant needs. • Proactive attitude and initiative in identifying opportunities for programme improvement and growth. • Commitment to fostering an inclusive and supportive environment for spouse seeking employment opportunities.

This United Nations Volunteers (UNV) assignment is in Istanbul. The UN Volunteer is responsible for arranging her/his own housing and other living essentials.

Please see the summary of UN Volunteer entitlements below. For further information, kindly review "UN Volunteers Unified Conditions of Service" document.

The summary of entitlements for this National UN Volunteer assignment:

•Volunteer Living Allowance-VLA (per month): approximately USD 1714 USD • Entry lump sum (one-time payment): USD 400 • Exit allowance (per service month): USD 100 (when successful completion of the assignment) • Medical, life, dental, and disability insurance: Cigna Private Insurance (100% coverage) As per UN’s diplomatic mission status, it is not included in National Security Institution’s (SGK) system but can be initiated on private basis. • Annual leave: 2.5 days accrued per calendar month • Free access to several learning platforms and UN & UNV network