Human Resources NOB, FT N'Djamena Tchad
Provide human resources support and management for the Chad office.
Overview
Provide human resources support and management for the Chad office.
You have:
- Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field.
- Typically, three or more years of postgraduate professional experience in Human Resources.
- Fluency in English language.
- Intermediate knowledge of French.
- Broad or specialized knowledge of HR best practices, techniques and processes.
JOB TITLE: HUMAN RESOURCES OFFICER NOB
TYPE OF CONTRACT: FIXED TERM
UNIT/DIVISION: Ndjamena, HR Unit
DUTY STATION (City, Country): Ndjamena, Chad
DURATION: one year, renewable
ACCOUNTABILITIES/RESPONSIBILITIES:
Job holders operate with minimal supervision and provide guidance to junior staff to ensure that operational and project objectives are achieved. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on low complex issues, applying HR rules, regulations, and expertise in making determinations and recommendations across a range of activities.
SPECIFIC ROLES AND RESPONSIBILITIES
The NOB HR Officer for Talent Management position is for the Chad Country Office, and will report to Head of Human Resources Unit. The Talent Management unit of HR covers responsibilities spanning Talent Acquisition, Learning, Performance Management, Workplace Culture, Wellness and Diversity and Inclusion.
The incumbent will be responsible for:
KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
1. Contribute towards the development of country specific Talent Management plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies and HR initiatives.
2. Provide Talent Management advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
3. Provide effective management of the employment relationship between WFP and its staff, by contributing to the resolution of employee relations issues, implementing Wellness and Workplace Culture programs.
4. Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
5. Deliver onboarding activities which ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organisation.
6. Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high calibre workforce to deliver business objectives, in line with Diversity and Inclusion roadmaps.
7. Support organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
8. Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
9. Collate and analyse data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
10. Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
11. Other as required.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – HR SERVICES:
• Has provided direction and instruction to more junior staff members within area of expertise
• Has gained extensive experience providing administrative and systems support across multiple activities in employment life cycle including: recruitment, interviews, training support, performance management, relocation support and policy implementation within a country office environment
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE – CENTRE OF EXPERTISE:
• Has provided direction and instruction to more junior staff members within area of expertise
• Has collated and analysed data in order to support aspects of broader change initiatives and programme design
STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE: Education:
Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses
Experience:
Typically, three or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development
Knowledge & Skills:
• Broad or specialised knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
• Ability to supervise and support more junior and/or less experienced members of the team
. Ability to analyze data, draw conclusions and recommend a course of action.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to establish and maintain effective relationships with clients and provide client oriented service. Ability to identify client’s needs and match them to appropriate solutions.
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
Language
International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language:, French,
National Professional: Fluency (level C) in English language and the duty station’s language, if different.
Potential interview questions
| Can you describe a time when you had to manage a complex employee situation? | This question assesses your problem-solving skills and ability to handle sensitive matters. | Describe the situation clearly, highlight your actions and the outcome. |
| How do you ensure compliance with HR policies and procedures? | The interviewer wants to understand your attention to detail and adherence to regulations. | Pro members can see the explanation. |
| What initiatives have you implemented to enhance workplace culture? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you approach talent acquisition to meet the needs of the organization? | Pro members can see the explanation. | Pro members can see the explanation. |
| In what ways do you support the development of junior staff? | Pro members can see the explanation. | Pro members can see the explanation. |