Human Resource & Administration Officer
Founded in 1933, the International Rescue Committee (www.rescue.org) is a world leader in relief, rehabilitation, and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 40 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.
The IRC began programming in northern Uganda in 1998 in response to mass displacement and devastation wrought by rebel group, the Lord’s Resistance Army. In 2002, the IRC expanded to the remote, conflict-affected region of Karamoja and in 2011, began working with refugees in Kampala. Monitoring the influx of South Sudanese refugees at the end of 2015, the IRC began scaling up its response to refugees arriving in the West Nile region. By promoting durable solutions that deliver on the interdependent aims of saving lives, strengthening institutions, and supporting social cohesion, the IRC in Uganda is laying the building blocks for long-term stability and development - bringing people from harm to home. The IRC currently works in 9 districts in Uganda, including Lamwo, Kyegegwa, Moroto, Amudat, Yumbe, Arua, Kasese and Kampala. The IRC will be moving into additional/new locations in refugee settlements in Kiryandongo serving over 757,000 people, with an estimated annual budget of over $25million.
The IRC is currently implementing its health and nutrition program in West Nile and Acholi focusing on providing primary health care services to refugees in their settlements. Similar services will be extended to the new locations starting January 2020.
Job Overview: Under the direct supervision of the Senior HR and Admin Officer, the HR/ Admin Officer supports the affairs related to the day to day running of the IRC Uganda Office and supporting the country Office and is the focal person providing key support on all HR functions. The Human Resource Officer will assist in the human resources activities including recruitment and orientation, personnel files, staff benefits and insurance schemes and payroll.
Duties and Responsibilities: Recruitment and On-boarding: •Initiate and coordinate all the recruitment requests and follow through on hiring procedures in line with the policy. •Prepare and post all job advertisements for all vacant positions in appropriate channels and ensure wide and appropriate distribution, this includes e-filing of application and sending out HR communications. •Maintain a recruitment resource database (CVs). •Maintain an organized recruitment resource database and bi-weekly update the recruitment status report and send it to all managers on a weekly basis •Organize interviews and follow through on hiring procedures in line with the IRC policy •Liaise with hiring managers and field-based HR/Admin staff to ensure new staff are oriented upon hire in all IRC offices. Includes providing pre-assignment information, orienting employee to the IRC Way in the office. Contract management: •Preparing and track offer letters and employment contracts. •Prepare COS (Change of Status) forms as required and draft /track Staff Contracts, termination forms/notifications. •Ensure internal equity is maintained for staff compensation and benefits and advice programs leads accordingly. •Ensure staff understands their benefits package and lead an effective administration of the benefits. •Maintain accurate and up to date personnel records of all employees including orderly archiving. •Ensure the IRC way violations are captured, reported, and followed through on a monthly basis. HRIS Support: •Support the management of IRC Uganda’s HRIS system and ensuring that it is accurate and maintained up to date. •Support the maintenance of all talent acquisition and management processes in Cornerstone and the HRIS as assigned, to ensure 100% data integrity. •Act as a point of contact for all Cornerstone enquiries •Capacity building employees, management, and HR Focal points in use of Cornerstone and the HRIS. •Support Payroll process for national staff, as required. Performance management •Coordinate timely performance appraisals and maintain an updated PME database for all staff in coordination with the other field HR leads •Ensure that performance evaluations for all staff are conducted on time, and review all evaluations to ensure quality and consistency •Collate training needs from the PME and ensure that they are captured in the Annual learning and development plan. Health Insurance management: •Coordinate the national staff health insurance scheme ensuring timely and accurate reports from the service provider. •Ensure all staff and eligible dependents are registered on to the medical insurance scheme, monitor staff medical coverage and ensure that the scheme is functioning well. •Liaise with the health service provider to resolve any issues with the services. •Follow up on all medical insurance matters for staff including adding and deleting staff to/from the employer’s liability and the medical and hospitalization insurance policy schemes as well as follow up on payments and claims. Exit Management: •Process and track all termination paperwork for all national and expatriate staff including preparation of termination notice letters in relation to closing grants and restructuring. •Work closely with supervisors to ensure exit interviews are offered to all staff and data is captured in the online exit survey to ensure a learning and reflective culture in the country program. •Ensure that staff are removed from the Health Insurance scheme and GPA schemes accordingly •Develop and maintain reports to update and finalize terminal benefits •Perform other duties as needed or requested by the Senior HR /Admin Officer or the HR Coordinator.
Education: •A Bachelor’s degree in Humanities or Business Administration. Post graduate training in Human Resource Management is an added advantage. Experience: •3 years of relevant professional experience in human resources •Strong knowledge and experience of HRISs, and ideally in supporting others to use HRIS. •Extensive knowledge and experience of managing a payroll, preferably for more than 400 employees. •Previous experience working with an international NGO in a cross-cultural setting, preferably in the HR sector. •Previous experience in using ProMISE HRMIS is an advantage. •Demonstrated understanding and proficiency in the field of Human Resources Management accompanied by the ability to work under minimum supervision. •Excellent planning, coordination and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities. Skills & Abilities: •Ability to analyze and interpret numerical data and processes •Ability to maintain the highest degree of discretion and confidentiality of HR information •Ability to use judgement to determine when to deal with a query to conclusion or when to pass to another member of the team •Organized and methodical and with good attention to detail •Willingness and ability to work within a multi-site, international organization •Customer focused with good interpersonal skills •Ability to work on own initiative with limited supervision •Ability to deal with ambiguity and work towards a resolution •Excellent written and verbal communication skills •Excellent Microsoft Office packages - Word, Excel, and Outlook. •Able to coach and support others
Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.