HR Manager – Recruitment

Job Description

As head of our recruitment team for the Jordan program, the HR Manager – Recruitment is in charge of finding the most qualified candidates, who believe in IRC’s mission and are representative of the countries and region in which we work. The HR Manager – Recruitment is responsible for guiding candidates through our hiring process and connecting them to opportunities to work at IRC. The HR Manager – Recruitment is creative and driven, with an interpersonal savvy that allows development of lasting relationships with both candidates and hiring managers. The HR Manager – Recruitment is comfortable with numbers and drawing insights from HR metrics, to make our hiring process more efficient and effective.

From generating a talent pipeline and rosters to maintaining a successful offer acceptance rate, you manage the entire recruitment process. By leveraging your knowledge of our programs’ hiring needs and search requirements, you effectively match candidates with the roles in which they will be most successful.

Major Responsibilities

- Oversee Jordan Program international and nationalization recruitment efforts in support of country programs in collaboration with Country HR Leads, Regional HR Director, Coordinator, CDs and Senior Management Teams - Recruit highly qualified talent and achieve monthly and quarterly Time to Fill goals - Lead Jordan Recruitment initiatives in support of the Human Capital Strategy while ensuring compliance to local labor regulations and donor requirements - Coordinate with HR Leads on workforce planning to ensure proactive identification of projected openings. - Build superior relationships and knowledge of IRC programs to be able to contribute to proposal design and organizational design phase by contributing to planning meetings; Provide inputs on demographic analysis and recruitment projections to assist staffing decisions. - Lead, develop and supervise Recruitment team based in Amman and all day-to-day recruitment activities - Provide an efficient and high-quality experience for every candidate from application stage to offer, evaluating skill level, driving the interview process and offer process, including robust reference checks, salary recommendations and closing of candidates. - Gain a deep understanding of IRC’s programs and operations, in order to provide superior talent sourcing, recruiting, and hiring in support of and partnership with hiring managers - Develop and maintain Jordan talent roster using global Recruitment system; create strong talent pools in areas of strategic value and/or difficult to fill positions including SMT level roles, Monitoring and Evaluation (M&E) and ERD Economic Recovery and Development (ERD) - Generate Recruitment reports for back-up support to other regions at IRC within the Recruitment team as needed - Co-create a contextualized recruitment strategy to attract the best candidates in the region - Host organized and large-scale recruitment events to build IRC as an Employer of Choice - Any other duties assigned by the line manager.

Staff Performance Management and Development

- Coach, train, and mentor HR staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance - Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and providing documented semi-annual performance reviews. - Provide constructive feedback and counsel on appropriate career paths and professional development. - Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.

Capacity Building and Development

- Serve as a model of supervisory excellence; supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews. - Provide constructive feedback and counsel on career paths and professional development for HR/Recruitment team; establish a culture of continuous learning opportunities. - Support the management, coaching and development of national and international staff to build a cadre of skilled, committed and motivated staff. - Support senior staff to continue to pursue nationalization of senior and management positions. - Promote and monitor staff care and well-being. Model healthy work-life balance practices. - Provide constructive feedback and counsel on appropriate career paths and professional development.

Communications

- Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program. - Maintain a healthy and empowering office environment that encourages open, honest and productive communication among recruitment staff by delivering an employee engagement and communication strategy. - Provide direct support and advise HR Leads and SMTs on staff communications to ensure clear, consistent and transparency in communications regarding recruitment strategy.

Key Working Relationships:

Position Reports to: HR Director Indirectly Reports to: Regional Recruitment Coordinator

Position directly supervises: (1) Senior HR Officer, (1) HR Officer

Key Internal Stakeholders: Head of Units, Grants, Amman Based Staff; HR team, IRC Middle east regional staff, shared services unit.

Key External Stakeholders: INGO and UN HR staff; Legal counsel; Ministry of Interior; Ministry of Labor, Social Security

Qualifications

Education: Bachelor Degree required.

Work Experience:

- A minimum of 4 years of experience in Human Resources, preferably managing recruitment, performance management, compensation, training and development and HR Administration. - Minimum 2 years of experience in a supervisory role in a fast-paced environment. - Previous INGO experience is preferred but not a must.

Demonstrated Skills and Competencies:

- Ability to work in a ‘emergency’ context – fast paced environment and demanding priorities - Experience with Applicant Tracking Systems (ATS), job boards and social media tools and strategies to attract talent - Demonstrated experience and ability to create, implement, maintain and improve recruitment strategies and systems in a high-volume context supporting employee groups of 500+ employees in multiple locations within a region or global environment required - Demonstrated success in building professional relationships with key senior management and global partners - Excellent project management, interpersonal and negotiation skills and a demonstrated ability to provide excellent client service in a cross-cultural context - Strong collaborator with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units required - Excellent command of Arabic & English languages (Witting, Reading, speaking) - Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context. - Ability to demonstrate a supportive and consultative approach with direct reports and staff at all levels. - Very strong proficiency in MS Word, Excel, Outlook, and PowerPoint is a must.

Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality****: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Attention Returning National Candidates IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.