HR/Admin Manager (Afghan Nationals Only)
Manage HR and administrative functions effectively
Overview
Manage HR and administrative functions effectively
You have:
- Bachelor’s degree in Business Administration, Economics or relevant required. Master is preferred.
- 5 years of relevant work experience, preferably 4 years as an HR & Admin Senior Officer/Manager.
- Knowledge and experience with payroll, benefits administration and compensation.
- Strong training and development skills and training conducting experience.
- Ability to work under administrative and programmatic pressures with detail orientation and professional grace.
- Written and verbal communication skills, English fluency required. Excellent command of National Languages.
- Computer skills (including MS Word, Excel, Access, and internet) an advantage.
Job Description
Admin Relevant Activities:
- Assist in acquiring passports and visas for national staff travelling to other countries on official business. - Process visas and other permits for expatriate staff and visitors to Afghanistan. - Oversee facilities services, maintenance, lease agreements and other relevant activities - Ensure and adhere to policies and regulations of organization - Be able to travel to field offices for monitoring, on the job training, recommendation and proper management - Be creative and follow up all administrative activities in a proper and standard manner - Assess staff performance and provide coaching and guidance to ensure maximum efficiency - Maintain International Staff guesthouse tracker sheets and room allocation and share on weekly - Close coordination and relation with relevant line ministries - Manage schedules and deadlines
Personal Management:
- Provide advice and Support to staff on disciplinary action and procedures. - Provide regular orientation and guidance to cleaners, cooks, Gardner, admin officer and other Admin staff to perform their duties as required - Maintain regular meetings with subordinate staff to hear their concerns and bring that to line manager for corrective action. - Ensures facility infrastructures and maintenance are checked on regular basis and wears and tears are fixed on time
Staff Development and Training:
- Design a comprehensive staff development and training plan that clearly outline career development strategies for IRC Afghanistan. - Ensure that newly hired staff (National) are correctly oriented through the IRC admin procedures - Ensure that adequate costs are budgeted for staff development and training needs.
Lease agreements:
- To ensure all rental properties lease agreements are up to date, good negotiation is in place with landlords for fair price - Submit lease agreements rent payment packages on time to the finance - Manage properties electricity, water, and other municipalities billings on timely manner - Train the admin officer to remain focal point with properties owners
Supplies stock:
- To ensure office supplies such as tea, coffee, utilities, cleaning supplies stock is replenished on time and in coming and outgoing quantities are recorded
Safety and Security:
- To closely work with Safety Security department for admin staff movements safety security matters and staff are updated on regular basis
Field Office Support and Compliance:
- Travel to each field when necessary to provide support, on the job training and filing system to admin staff - Closely work with all Field Coordinators ensuring IRC Admin policies and procedures are in place, respected and all recruitments are processed transparent and free from any kind of problem - To maintain effective communication with field Admin staff and provide them regular support and guidance to make them do their job productive
Staff Grievance and Compliance:
- To listen to the admin staff or external complains, follow the complaints and report to SMT, ECU as required - To inform admin staff on reporting mechanism for their complains and grievances.
HR Related Activities:
- Manage all HR functions including but not limited, orientation, Staff contracts and contracts renewal administration, benefits entitlements, insurance, Changes in status, leave administration, performance management and staff exit management. - To ensure HR files-documents are auditable at any time, provide and participate in audit preparation to ensure compliance. - Lead exit management process to ensure seamless and smooth transition for departing employees - Oversee HR-related administrative duties and ensure compliance and all legal obligations are fulfilled. - Follow-up disciplinary measures and related employment law matters are properly applied - Support the HR Coordinator on conducting and organizing IRC’s Way, performance evaluation and any required training - Under the HR Coordinator direction Communicate efficiently with IRC Field Offices HR Leads to ensure a timely and proper flow of work and exchange of needed HR information. - Maintain confidentiality of all sensitive HR information at all times. - Any other job related activities assigned by direct supervisor.
Staff Performance Management and Development:
- Exchanging knowledge within the team and providing professional development guidance - Provide constructive feedback and counsel on appropriate career paths and professional development
Communications:
- Communicate frequently and regularly on HR changes, initiatives, programs and offerings. - Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program. - Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff.
Qualifications
- Bachelor’s degree in Business Administration, Economics or relevant required. Master is preferred, plus 5 years of relevant work experience, preferably 4 years as an HR & Admin Senior Officer/ Manager, including recruitment, performance management, compensation, training and development and HR Administration and Admin field is required. - Knowledge and experience with payroll, benefits administration and compensation Strong training and development skills and training conducting experience. - Experience and knowledge of recruitment process and practice. - Ability to work under administrative and programmatic pressures with detail orientation and professional grace. - Written and verbal communication skills, English fluency required. Excellent command of National Languages - Communication and reporting skills, Self-motivated, possessing persuasion skills, ability to maintain relationships, and able to work on own initiative. - Computer skills (including MS Word, Excel, Access, and internet) an advantage. - Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background
Potential interview questions
| Can you describe a challenge you faced in performance management and how you handled it? | This question assesses your problem-solving skills in HR contexts. | Provide a specific example that showcases your analytical and mediation skills. |
| How do you ensure compliance with HR policies in your previous roles? | The interviewer wants to understand your approach to maintaining standards. | Pro members can see the explanation. |
| What strategies do you use for effective staff training and development? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time you improved a process in administration or HR. What steps did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle grievances from staff? | Pro members can see the explanation. | Pro members can see the explanation. |