HR/Admin Assistant (Afghan Nationals Only)

Manage front office operations for IRC field office

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IRC - The International Rescue Committee

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Overview

Manage front office operations for IRC field office

You have:

  • 1 to 2 years relevant experience with Bachelor Degree in BBA or relevant
  • Experience in working with international NGOs is preferred
  • Ability to work under pressure
  • Prior experience working in a multi-cultural environment is an added advantage
  • Experience and knowledge of recruitment process and practice
  • Written and verbal communication skills, English fluency required. Excellent command of National Languages
  • Self-motivated, possessing persuasion skills, ability to maintain relationships, and able to work on own initiative
  • Computer skills (including MS Word, Excel, Access, and internet) an advantage
  • Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background

Job Description

- Responsible for front office operations and activities, this includes the switchboard, receiving/forwarding and registration of letters, mails, and pouches. - Receiving and attending to all visitors of IRC and directing them to proper offices after enquiry of their appointment. - Responsible for the office notice boards, posting of information, clearing old information, proper arrangement. - Ensure that all administrative daily usage forms are readily available for staff use in the field office compound. - Assisting in posting of job advertisements, receiving and sorting applications. Ensure all applications are organized and cleanly maintained until the closing date of the relevant announcement. - Keeping track of the staff timesheets for IRC field office, through a clean and systematic way, in which filing transparency should exist. - Assisting in maintaining personnel files. Ensure all relevant documents are filed for field office staff. - Assisting in maintaining files for all terminated staff. Ensure that files for all terminated staff in the field office. - Assisting in preparation of the rental payment, clearing electricity bill and other relevant facilities related tasks. - Preparing of ID cards for new recruited staff and share to KBL with list for preparation. - Attend and participate in trainings identified/organized by your supervisor. - Follow any new procedures and guidelines designated in circulars from Country Director. - To report any violations of the IRC Mandatory Reporting Policies - To assist where necessary in undertaking activities that aim to prevent the occurrence of sexual abuse and exploitation of refugees by IRC and other humanitarian workers. - Carries out any job relevant duties as assigned by your supervisor.

Qualifications

- 1 to 2 years relevant experience with Bachelor Degree in BBA or relevant. - Experience in working with international NGOs is preferred - Ability to work under pressure. - Prior experience working in a multi-cultural environment is an added advantage. - Experience and knowledge of recruitment process and practice. - Ability to work under administrative and programmatic pressures with detail orientation and professional grace. - Written and verbal communication skills, English fluency required. Excellent command of National Languages - Communication and reporting skills, Self-motivated, possessing persuasion skills, ability to maintain relationships, and able to work on own initiative. - Computer skills (including MS Word, Excel, Access, and internet) an advantage. - Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background

Potential interview questions

Can you describe a time when you had to handle a difficult visitor or situation at the front office? This question assesses your customer service skills and ability to handle stress. Provide a specific example that showcases your problem-solving skills.
How do you prioritize your tasks when you have multiple responsibilities? This question evaluates your organizational skills and time management. Pro members can see the explanation.
What experience do you have working in a multi-cultural environment? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org