Employment Specialist
Provide comprehensive employment services to clients, including job readiness coaching and placement support.
Overview
Provide comprehensive employment services to clients, including job readiness coaching and placement support.
You have:
- Bachelor’s degree in social work or related field of study preferred.
- Minimum of 2 years’ relevant professional experience in workforce development field strongly preferred.
- Experience working with refugee and/or immigrant populations strongly preferred.
- Experience with job placement and job readiness training a plus.
- Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
- Valid driver’s license and access to a personal, insured vehicle required.
Major Responsibilities:
Responsibilities include, but are not limited to:
- Conduct intake, assessment and provide program orientation to clients eligible for employment services. Develop comprehensive employment plans and budget strategies for each employable adult. Provide job readiness and job search coaching and connect clients with job opportunities. - Develop and cultivate long term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients. - Assist clients and employers as necessary with post-placement issues and continuing employment needs. - Monitor client job performance, wage levels, and related metrics. - Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed. - Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients. - Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area. - May train and lead the activities of support staff, volunteers, and interns. - Other duties as assigned.
Job Requirements:
Education: Bachelor’s degree in social work or related field of study preferred.
Work Experience:
- Relevant professional experience in workforce development field required; minimum of 2 years’ experience strongly preferred. - Experience working with refugee and/or immigrant populations strongly preferred. - Experience with job placement and job readiness training a plus.
Demonstrated Skills & Competencies:
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired; including Dari, Farsi, and/or Pashto. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications Update
Potential interview questions
| Describe a time when you successfully helped a client find employment. What steps did you take? | This question assesses your experience and effectiveness in supporting clients in their job search. | Share a specific example, focusing on your approach and the outcome. |
| How do you build relationships with employers and staffing agencies? | The interviewer is interested in your networking skills and ability to cultivate professional relationships. | Pro members can see the explanation. |
| Can you provide an example of how you managed a challenging client situation? What were the results? | Pro members can see the explanation. | Pro members can see the explanation. |
| In what ways do you ensure that your work remains accurate and detail-oriented? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have working in a multi-cultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |