Director, IRC Sacramento
Lead the Sacramento office and oversee operations aligned with IRC goals.
Overview
Lead the Sacramento office and oversee operations aligned with IRC goals.
You have:
- 4-year college degree required. Graduate degree in management, international relations or social work preferred
- 5+ years of program management experience, preferably in Social Services, Non-profit or refugee services sectors
- A minimum of 3 years supervisory experience
- Demonstrated success working and communicating effectively in a multi-cultural environment
- Experience in refugee serving programming highly preferred
- Fluency in written and spoken English
- Fluency in additional languages preferred
- Proficient in Microsoft Office applications (Word, Excel, Outlook); database experience strongly preferred
- Valid driver’s license, reliable vehicle with current insurance
Major Responsibilities:
Leadership
- Directly responsible for the programming and outcomes of the Sacramento office in alignment with the IRC Strategic goals, NorCal Strategic Goals and Sacramento-specific goals. - Oversee Sacramento Senior Leadership team to ensure best in class client outcomes - Participate in NorCal Leadership regional activities and meetings - Work with Sacramento team and NorCal Leadership to set the vision for the Sacramento office - Other duties may include oversight of other offices on a temporary basis
Programmatic Oversight
- Design, oversee and monitor program performance to achieve excellence in programming at all levels. Work with staff to achieve outcomes. - Participate in grant writing and submissions with NorCal Development Team - Contribute to writing reports to funders or to IRC HQ. - Meet with clients regularly and as needed to understand their experiences and address incidents and grievances when they arise.
Human Resources
- Oversee Sacramento staff, including direct reports and associated programmatic teams across the office - Demonstrate a ‘Duty of Care’ for employees by creating an engaging work environment that encompasses employee well-being and job satisfaction. - Oversee recruitment, onboarding, performance and development of office wide staff, volunteers and interns - Facilitate regular staff meetings, hold team meetings and provide direct supervision meetings - Provide training and oversight on IRC policies and protocols - Work with staff and NorCal/ IRC HR to resolve issues when there is an identified performance situation
Community Leadership
- Maintain and develop strategic relationships with the local community (law enforcement, community and faith-based organizations, social services, etc.) - Develop and maintain partnerships in the community with local funders (private foundations, businesses, local donors and public institutions such as county boards, city stakeholders and statewide stakeholders - Work with NorCal Leadership to develop and implement IRC Sacramento city, county and state advocacy efforts - Represent IRC Sacramento in Quarterly Consultations and refugee/immigrant serving forums with local stakeholders - Engage in local refugee and immigrant-related activities/meetings or designate someone in the office to hold this position - Support NorCal Development team with implementation of local fundraising activities - Cultivate local donor relationships - Work with NorCal Leadership and HQ Communications teams on a communications strategy for the office, including engagement with local media
Finance
- Develop & implement Sacramento office budget in collaboration with Sacramento Managers and NorCal Finance team - Review monthly Revenue and Expense reports for local office - Monitor and manage local programmatic budgets and be directly responsible for decisions regarding expenses to ensure fiscal integrity and fiscal responsibility - Responsible for Facilities, IT and Security for local office - Other related duties as assigned
Key Working Relationships:
Position Reports to: The NorCal Executive Director
Position directly supervises: Senior program management at a minimum, Program Managers, MEL Coordinator
Other Internal and/or external contacts: Indirectly supervises Operations Coordinator and Volunteer & Donations Coordinator. Interfaces with various internal functions from IRC NorCal and IRC HQ. Represents the IRC with local external partners, community organizations, employers, funders, etc. Supports Sacramento-based Immigration staff indirectly.
Job Requirements:
- 4-year college degree required. Graduate degree in management, international relations or social work preferred - 5+ years of program management experience, preferably in Social Services, Non-profit or refugee services sectors. - A minimum of 3 years supervisory experience - Demonstrated success working and communicating effectively in a multi-cultural environment - Experience in refugee serving programming highly preferred - Proven ability to contribute both independently and as a key team member - Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively - Fluency in written and spoken English - Fluency in additional languages preferred - Proficient in Microsoft Office applications (Word, Excel, Outlook); database experience strongly preferred - Valid driver’s license, reliable vehicle with current insurance
**Working Environment*****:***
- Standard office work environment - Occasional travel to other NorCal sites for regional activities - Occasional work requirements outside of normal business hours - Hybrid work schedule with possibility of two days at home, prioritizing in-office needs
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Qualifications
Potential interview questions
| Describe a challenging situation you faced in your previous roles and how you handled it. | This question assesses your problem-solving skills and ability to handle difficult situations. | Provide a clear example, focusing on your thought process and the steps you took. |
| How do you ensure effective communication in a multicultural work environment? | The interviewer wants to gauge your ability to communicate across diverse cultures. | Pro members can see the explanation. |
| Can you share an experience where you successfully managed a team towards a common goal? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies have you used in fundraising activities in the past? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize your duties when managing multiple projects? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle performance issues with a staff member? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in developing and managing budgets. | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your approach to ensuring employee well-being in the workplace? | Pro members can see the explanation. | Pro members can see the explanation. |