Deputy Director of Human Resources

Job Description

This role is only open to current IRC employees.

The Deputy Director Human Resources (DDHR) role exists to work with department directors/ managers and their teams in an “end-to-end” manner, to ensure that all people-related policies, programs, and systems are aligned with IRC SAP 100 strategies, effectively implemented, and are delivered to “best practice” standard. This individual will work closely with the CD to drive the delivery of key HR strategies, services, and infrastructure across IRC Thailand for efficient and effective services at multiple levels. The DDHR will drive the implementation and adaptation of HR global initiatives and practices. The DDHR serves as strategic partner, advisor, and coach to ensure a safe and welcoming culture for all people, organizational performance, and efficiency and effectiveness of work processes.

Major Responsibilities:

HR Strategic Leadership and Management

• Advises CD and SMT on succession planning.

• Thought partner to SMT on strategic HR and culture/values.

• Manages/oversees all HR direct reports.

• Overall accountable for quality of services and success of HR progress against goals

• Responsible for other mandates beyond HR Fundamentals (e.g., leads talent dialogues, suggests development opportunities, coaches on high quality conversations in performance reviews

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC Thailand

• Foster ongoing learning, honest discussion, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

• Provide constructive feedback and counsel on career paths and professional development for HR team and IRC staff; establish a culture of continuous learning opportunities.

• Advise supervisors in determining appropriate disciplinary plans of action in a judicious manner. Follow-up disciplinary measures and related employment law matters.

• Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and that it meets all legal and labor regulations and requirements.

• Manage any lay-offs or reductions in workforce in partnership with senior management and carry out due diligence in compliance with legal frameworks and IRC country and global polices, risk reduction techniques, communications, and staff care.

• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure a strong HR foundation to support program quality.

• Support the management, coaching and development of national staff to build a team of skilled, committed, and motivated staff.

• Co-lead, with Ethics Coordinator, in organizing periodic IRC WAY and other needed orientation and awareness sessions and trainings for all staff.

HR Operations/ Foundational

• Responsible for creating and tracking HR goals at country level.

• Accountable for effective and efficient payroll management for all national staff

• Participate in budget preparation and provide strategic compensation analysis to attract high-quality talent. Define and review the salary structure; coordinate the annual compensation review process and compensation adjustments.

• Oversee from start to finish, the recruitment of all national and local staff under the IRC recruitment procedures as well as the internal mobility strategies for internally hired staff.

• Lead exit management procedure to ensure seamless and positive transition for departing employees and analyze turnover and exit interviews to make real-time, continuous improvement utilizing learnings to formulate retention strategies.

• Ensure compliance with existing labor law and reporting requirements. Ensure all HR-related legal obligations are fulfilled.

• Ensure high quality and efficient context-specific strategies and develop best practices

around recruitment, compensation & benefits, employee relations, on-boarding, off-boarding, contracts management, learning and development, performance management, leave management, code of conduct compliance, legal compliance, HR Information Systems, coordination of policy development and implementation, etc.

• Together with CD and SMT, develop, update and implement contextualized professional work ethics and code of conduct in line with local norms and culture.

Key Working Relationships:

Position Reports to: Country Director with a dotted line to Regional HR Director.

HR Staff: 10+ HR professionals in Bangkok and field offices

Key Internal Relationships:

• Deputy Directors, Program, Field, and Departmental Coordinators, RSC Director, RSC HR Coordinator (this position represents the RSC’s HR-related priorities and needs to the HR department but is not an IRC Thailand HR practitioner)

• Global People & Culture team at the regional and HQ level

Key External Relationships: INGO counterparts; legal counsel; HR associations and networks

Job Requirements:

· Bachelor’s degree required. Master’s university degree in HR management, International Relations or Development, MBA, Law, or related field is preferred.

· A minimum of 7 years of progressive professional HR experience

· Demonstrated success as a HR leader supporting groups of 200+ employees at multiple organizational levels, cultures, and locations.

· Demonstrated success in supporting key senior management and building strong, trusted relationships.

• Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.

• High degree of comfort and successful track record supervising in matrixed environments

• Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.

• Broad knowledge and experience across the broad spectrum of People & Culture competencies

• Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across locations, cultures, and organizational units required.

• Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadline; aptitude for problem solving and decision making needed.

• Superb inter-personal, written, and verbal communication skills required.

• Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.

• Excellent project management and organizational skills including detailed work planning and superior time management skills.

• Fluency in English

• Ability to travel within the country, occasionally on short notice.

• Ability to travel internationally on specified occasions.

Qualifications