Consultancy Recruitment for UNISON/Salesforce Business Analyst in Public Partnerships Division

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 140,639 USD and 184,155 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For Every Child, Hope

UNICEF's Public Partnerships Division (PPD) works to strengthen UNICEF's position as a partner of choice for children's rights among governments and public actors around the world. The Division engages in evidence-based policy advocacy and resource mobilization to support children across the globe through the implementation of UNICEF’s Strategic Plan 2018-2021 and the Agenda 2030.

In collaboration with other Divisions and offices, PPD mobilizes and manages partnerships, including government and intergovernmental partners, UN pooled funding mechanisms, Global Programme Partnerships, International Financial Institutions and innovative financing mechanisms. ​​

How can you make a difference?

Under the supervision of the PPD Operations Manager, the incumbent will provide insight into and support to the establishment and delivery of the UNISON/Salesforce Customer Relationship Management application in PPD with specific focus on its Account Management functionality.

This role will directly contribute to the success of establishing a digital platform in pursuit of the organization’s goal to manage public sector donor relationship information on a world class digital platform. Specific deliverables of this job will contribute to the success of the next generation of UNICEF public sector fundraising and advocacy system ensuring that these systems are both fit for purpose and optimized.

Description of the assignment

• After consulting relevant PPD staff, draft a process description document for creating and maintaining donor account structures recognising the agreed upon differences that may exist for different donors.
• After consulting relevant PPD staff, draft a process description document setting out the structure of and procedure for maintaining activity records (meetings, calls, emails, etc.) for donor accounts.
• Once process description documents have been approved, support the PPD Teams globally with the implementation of donor account management and activity recording in Salesforce within their teams.
• Maintain key KPIs on the teams' adoption status/progress.
• Prepare a monthly progress report for PPD senior management.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in management information systems, computer science, business administration, information technology management or other related social science field. *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• A minimum of 5 years of professional experience in providing technology-based business solutions in a large international organization and/or corporation is preferred, as elaborated below:
  • Customer relationship management solutions (preferably Salesforce); and
  • Donor relationship management in an International Not for Profit environment.
• Familiarity with country office fundraising activities is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) apply.

The core competencies required for this post are:

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drives to achieve impactful results (2)
• Manages ambiguity and complexity (2)

The functional competencies required for this post are:

• Analyzing (2)
• Deciding and initiating action (1)
• Persuading and Influencing (2)
• Applying Technical Expertise (2)
• Learning and researching (2)
• Planning and organizing (2)

Skills:

• Diplomatic communication and negotiation skills to establish and maintain trusted partnerships for achievement of objectives and to develop close and effective working relationships with diverse stakeholders.
• Current knowledge of development issues, strategies, as well as programming policies and procedures in international development cooperation.
• In-depth knowledge of partnership development and resource mobilization.
• Demonstrated ability to formulate new approaches in respect of resources management and outreach- related activities.

View our competency framework at http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Candidates outside the USA are free to submit a proposal for this consultancy, but should note that this is a New York based opportunity.

While mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service, it is not foreseen that this consultancy will involve travel.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.