Benifits Officer

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 140,639 USD and 184,155 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The position is located in the Health and Life Insurance Section of the Financial Risk Management Service of the Finance Division within the Office of Programme Planning, Finance and Budget, DMSPC. The incumbent will report to the Chief of the Heath & Life Insurance Section.

The Health and Life Insurance Section is responsible for the administration of the medical, dental and life insurance programme of active and retired staff and their eligible household members, and coordinates with the various offices such as insurance carriers to resolve issues, processing death claims for life insurance, and following up on the status of claims.

Responsibilities Under the general supervision of the Chief of Section, the incumbent performs the following duties:

1. Participates in the development of communication plans for the Health & Life Insurance Section (HLIS) and prepares insurance presentations and communication pieces, including webinars and video teleconferences with other duty stations as it relates to missions and offices away from headquarters. This includes the following:

(a) Oversees the relevant areas of the HLIS' website, ensuring that all information is up to date at all times and using the website as the primary medium for all communications; (b) Manages the relevant topics of iSeek webpages for HLIS and updating content as needed, as well as posting global announcements for any HLIS related event and/or updates; (c) Supports the communication plan and management of consultants. Communication plan will include but not be limited to the Insurance Annual Campaign, Information circulars, and various other related forms, documents, and policies; (d) Organizes educational and informational webinars and preparing presentation material, including presentations for the UN new staff orientation programme and the pre-retirement seminar; (e) Works with Third Party Administrators (TPA) of the various insurance plans to develop adequate communication pieces for the programme participants and HR partners.

2. Supervises and reviews the Benefits Assistant responsible for a variety of HLIS activities and processes such as client service, Active & ASHI enrollment; Works with UN agencies to streamline HLI processes when necessary. Participates in Umoja and UNJSPF system discussions by acting as the HLIS focal point for on-going training and communication for the Medical Insurance Plan (MIP). This includes:

(a) Oversees the enrolment process of eligible active and retiring staff members of the UN and other participating entities; (b) Oversees the relevant interfaces such as the ASHI Pension Interface such as Umoja payroll and UNJSPF IPAS (V3); (c) Liaises with Pension Fund; (d) Supervises staff handling communications routed through the Customer Relationship Management tool (iNeed) and ensuring that queries are answered within 48 hours; (e) Organizes and coordinates administration and end-user training as required such as training sessions required for Umoja and IPAs use; (f) Supervise staff charged with enrollment and reimbursement; (g) Support ASHI valuation and Financial Reporting section.

3. Performs ad hoc assignments as required by the Section Chief and/or the Chief of Service.

Competencies PROFESSIONALISM: Knowledge of the UN's Health and Life Insurance rules and processes. Knowledge of insurance policies, procedures, and practices at the UN. Ability to apply conceptual, analytical and evaluative skills in health insurance operations. Ability to conduct independent research and analysis, identify issues, formulate options and make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education An advanced university degree (Master’s or Doctorate degree, or equivalent) in business administration, finance, accounting or related fields is required. A first-level or advanced degree (Bachelor’s, Master’s or Doctorate degree, or equivalent) in any fields of studies with two additional years of relevant work experience may be accepted in lieu of an advanced university degree in the specified fields of studies.

Work Experience A minimum of five years of progressively responsible professional experience in human resources, administration, or benefits and entitlements is required.

Two years of experience must include the administration of benefits or entitlements for a large global organization is required.

Experience with client service management is required.

Experience in Health Insurance design, training, underwriting and usage of Insurance modules in a global ERP system as well as workflow and processes is desirable.

Experience supervising team members is desirable.

Experience creating, revising, and publishing policy documents, such as Information Circulars and/or Administrative Instructions, for a large international organization is desirable.

Experience in Project management is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice - This position is temporarily available until 31 December 2023. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. Extension of the appointment or assignment is subject to extension of the mandate and/or availability of the funds.

• Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.

• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

• This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

• Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

• The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

• At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

  United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.