Technology for Development Specialist (T4D) P3 - ECARO O/P Istanbul, Türkiye PN#121532 (364 Days)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 108,316 USD and 141,831 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Technology

UNICEF is a leading humanitarian and development agency working globally for children's rights. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traversing the life cycle. UNICEF strive to ensure that all children are born alive, stay safe and keep learning.

For 70 years, UNICEF endeavoured to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers and policymakers to help all children realize their rights—especially the most disadvantaged.

The Technology for Development (T4D) Specialist reports to the Regional T4D Business Analyst in the Regional Office. He / She will also closely collaborate with the Regional Advisors and the country programme teams.

The purpose of this role is to manage, lead and support the demand for Technology for Development (T4D) programmatic support in response to Ukraine Emergency. Significant escalation of the conflict in Ukraine has resulted in increased humanitarian needs and population displacement within and outside of the country where the use of digital solutions is in high demand. The T4D specialist will assist programme teams in the identification, assessment and integration of ICTs and digital innovation into the UNICEF response plan and programming; identifying and engaging with key partners; applying reusable and replicable technical buildings blocks, and maximizing potential for the scale-up and sustainability of technology and digital innovation for UNICEF response.

How can you make a difference?

Summary of the key functions, accountabilities and related duties or tasks include:

1. Collection and elicitation of business needs and translation into technical requirements
2. Provide technical and programmatic support on T4D
3. Engage and maintain partnerships and networks
4. Technical documentations and system administration
5. Knowledge management and end-user training

1. Collection and elicitation of business needs and translation into technical requirements:

1.1. Proactively collaborates with programme/operations stakeholders to identify their requirements of digital solutions for emergency response. 1.2. Evaluate T4D initiatives potential opportunities and possible risks to improve productivity, efficiency and effectiveness and share with Regional T4D Business analyst and Regional Chief of ICT, ICD and Regional and country programme teams 1.3. Assists stakeholders in developing a business cases and other needful documentation to develop and/or deploy digital solutions. 1.4. Collaborates internally within UNICEF and with the third-party vendors in designing and deploying digital solutions. 1.5. Prepares documentation for ICT Governance, Project-Portfolio and Enterprise Architecture deliberations as and when needed. 1.6. Develop and maintain system documentation and review source code in compliance with UNICEF policies and standards.

2. Provide technical and programmatic support on T4D solutions:

2.1 Provide support and technical assistance to the Country Offices and regional office outposts in the identification, selection, concept design, deployment, and sustainability of T4D interventions to address bottlenecks towards the achievement of emergency response and programme results. 2.2 Assist programme sections to identify and assess new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF programming. 2.3 Review of technical solutions to ensure UNICEF standards are followed; contribute to project management processes, generation, and review of terms of reference and vendor selection. 2.4 Provide support to review the technical architecture, technology framework and code repository. 2.5 Advisory and assistance with implementation strategy of digital technology initiatives. Including technical oversight, troubleshooting and the documentation of challenges and resolutions.

3. Engage and maintain partnerships and networks:

3.1 Provide support to develop partnerships and networks with local solution providers, NGOs and private sector and ensure compliance with UNICEF’s policies on partnership for digital solutions. 3.2 Provide technical and operational support to a wide range of stakeholders and partners on UNICEF policies, practices, standards, and norms on technology for development. 4.4. Provide support in developing a catalogue of potential country specific T4D partners and their profiles/areas of engagement to promote and enhance the response to emergencies through the use of Technology for Development. 4.5. Provide support in negotiating zero rated access to humanitarian response related web sites and systems from the mobile network operators.

4 Technical documentations and system administration:

4.1 Develops and maintains technical documentation for digital solutions as relevant (T4D and Business-process technology solutions). 4.2 Maintains portfolio of all digital solutions developed, maintained, and administered during the emergency response as well as for regular programme delivery. 4.3 Conducts periodical security audit and compliance activities (and document the outcomes) for different digital solutions. 4.4. Administers and maintains access-control in coordination with the respective business process owners of the digital solutions including access to google analytics, firebase, apple ios and google play store 4.5. Provide support in developing User Manuals for the T4D solutions

5 Knowledge-management and end-user training

5.1. Identify, capture, synthesize and share lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts. 5.2. Participate as resource person in capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development, train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation. 5.3. Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services. 5.4. Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies.

Impact of Results:

Interpretation of business requirements, translation of those requirements into technical solution followed by the proper design, development and implementation of those business solutions will directly impact effectiveness of UNCEF’s ability on the delivery of results for children.

Decisions on the development and implementation of digital solutions to automate and improve business processes, Content and Knowledge Management solutions will impact on the take-up and sustainability of developed solutions.

Recommendations on the design and functionality of the software developed to automate and improve business processes will significantly affect usability of developed solutions and enhancements and delivery of expected efficiency gains. Recommendations and advice provided with respect to the Knowledge Management solutions will affect effectiveness of sharing organizational knowledge within the region.

Errors in the design and implementation of business automation and improvement software and in the design and implementation of Knowledge Management solutions can lead to the wasteful investment of money and time and the creation of systems that do not meet the requirements of business and other stakeholders.

To qualify as an advocate for every child you will have…

• An advanced university degree is required in computer science, software engineering, information technology management, business administration or another relevant technical field. Or a first-level university degree in a relevant field combined with seven years of professional experience may be accepted in lieu of an advanced university degree.
• A minimum of five years of relevant professional experience in information technology management, Business requirement gathering or software in a large international organization and/or corporation is required. Experience in a UN organization is an asset.
• Demonstrated substantial hands-on experience in software development of web-based and mobile applications using open-source framework.
• Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate in emergencies.
• Exposure to UNICEF, UN or other INGO programmatic areas, including (but not limited to) health, nutrition, child protection and/or education, and experience in applying technical solutions to address programmatic issues.
• Experience with RapidPro, OpenSRP, DHIS2, ODK and other global public good technologies, and deploying, maintaining, and scaling these technologies is an asset.
• Experience in managing IT projects, particularly software development projects.
• Certification in one or more of these ICT technical competencies: ICT Project Management, Information Security, Telecommunications, Networks Information Security and Software Engineering and Programming highly desirable.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

Core Values

• Care
• Respect
• Integrity
• Trust
• Accountability
• Sustainability

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

Core competencies:

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drives to achieve impactful results (2)
• Manages ambiguity and complexity (2)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.