Technical Officer, Integrated Health Service Delivery

Contract

This is a NO-C contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 3,580 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The primary objective of the Department of Health Systems and Services (HSS) is to strengthen health systems based on Primary Health Care, supporting universal access to health and universal health coverage. Its work encompasses the following areas: strengthening of health systems stewardship and governance to achieve universal access to health and address the social determinants of health, including social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies; health policies, and technical cooperation; and developing human resources for health.

DESCRIPTION OF DUTIES

Under the direct supervision of the Health Systems and Services (CO) in Haiti and the general guidance of the PAHO/WHO Representative, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1. Provide strategic, technical and programmatic support for the development, update and implementation of evidence-based policies, plans and strategies to implement the strategy and plan of action for human resources for health in the Americas approved by PAHO/WHO Member States at the national, department and district level, taking into account the diversity, inequities in health, national context, and health model of the country;
2. Provide technical support to the Ministry of Health (MSPP) in the development of integrated health system networks through the adaptation of existing tools and the systematic development of capacities and competencies at the district and community level;
3. Provide technical cooperation for the development, adaptation and implementation of training strategies oriented to primary health care particularly for high quality continued care of persons with non-communicable diseases, integrated health service networks, and the productive management methodology of health services;
4. Develop strategies to improve the performance of the Haiti node on PAHO's virtual public health campus (VPHC); develop partnerships between the MSPP and academic institutions to use the Haiti VPHC Node for building institutional capacity and human resources for health;
5. Provide strategic, technical, and programmatic support for the creation, design, implementation, monitoring and evaluation of training programs related to the universal health strategy, the control of non-communicable diseases and interprofessional education processes in the field of health;
6. Provide technical cooperation on the integration of the Package of Essential Services for Non-communicable diseases (PEN) at the primary care level for early detection and continuous quality care of non-communicable diseases (NCDs);
7. Support the integration of the maternal health essential conditions assessment tool as a theoretical, practical, and continuous education process framework for the MSPP family health directorate;
8. Build institutional capacity at all levels in health technology management, including specific skills in the management, repair and use of health technologies;
9. Support the country's training institutions (e.g. State University of Haiti) to adapt and update their curriculum in accordance with national and regional objectives with special emphasis on interprofessional training for Primary Health Care, Integrated Health Services Network, Productive Management Methodology for Health Services, and control and continuous care of NCDs;
10. Coordinate learning and exchange visits both in Haiti and abroad;
11. Develop innovative technical cooperation activities to support the re-orientation of educational programs with emphasis on the continuity of services across the life course extending from health promotion and prevention to rehabilitative and palliative care, with due attention to the differentiated and unmet needs of all people, the specific needs of populations in conditions of vulnerability, human rights, and gender and cultural sensitivity approaches required to overcome health inequities at the local level;
12. Provide technical support to the Country for the strengthening of the educational and training programs of priority health programs (i.e., HIV, TB, NCDs, Mental Health, etc.) and cross-cutting themes (Gender, Human Rights and Ethnicity) in service delivery, with emphasis on the first level of care;
13. Collaborate in global and regional alliances and networks to strengthen the educational programs for the first level of care within the integrated health service delivery networks framework, including the exchange of best practices and experiences among countries;
14. Provide support to produce on a periodic basis an analysis of the situation of the educational programs in the national, departmental and district level, including the identification of good practices and the analysis and systematization of bottle necks for adequate performance;
15. Cooperate with WHO, regional and Country Offices, PAHO/WHO Collaborating Centers, international cooperation agencies, intergovernmental and nongovernmental organizations, private sector, and other relevant stakeholders, to develop alliances and networks and the resources mobilization that favors access to educational programs oriented to Universal Access in Health;
16. Contribute to the coordination of delivery of the Organization’s technical cooperation and financial assistance, working as part of the team of consultants assigned to the Country Office;
17. Collaborate in the preparation of the Representation´s Biennial Work Plan (BWP) and the execution of international cooperation, including the analysis of political, technical and socioeconomic realities;
18. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: A bachelor’s degree in one of the health, social or management sciences, or in any other field related to the functions of the post from a recognized university.

Desirable: A master’s degree in public health, health systems/services administration or management, would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/ and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience****:

Essential: Five years of national professional experience in the medical field or public health teaching and experience in using the Virtual Campus of Public Health in Haiti.

Desirable: Working experience in the local Family and Community Model of Health.

SKILLS****:

PAHO Competencies:

• Overall attitude at work****: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Teamwork****: Collaborate and cooperate with others/Deal effectively with conflict - Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team. Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.
• Respecting and promoting individual and cultural differences****: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Communication****: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge - Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.
• Producing Results****: Work efficiently and independently/Deliver quality results/Take responsibility - Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own time lines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.
• Moving forward in a changing environment****: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

Technical Expertise:

• Knowledge and skills in the areas of organization, management (including planning, financing, organization, staffing, directing and controlling) and training and education process in the provision of health care services (including primary, secondary, and tertiary care and public health services), and in strengthening PHC-based health systems.
• Ability to design and develop project interventions; knowledge and skills in project planning, management and evaluation, including resource mobilization and grant management.
• Expertise in training and education process oriented to improve capacities for health care services to underserved populations/areas, equity in access to health care services, quality of health services, and strategies to overcome barriers to accessing health care services.
• Expertise in the functionality of the Public Health Virtual Campus.
• Ability in management of health systems/services research, as well as competencies development in the area of public health and Human Resources for health.
• Knowledge and skills in the formulation of technical cooperation interventions and in the development of criteria and instruments for evaluating program of training and education process in health.
• Strong interpersonal skills, diplomacy and tact to effectively communicate with senior level officials, multiple stakeholders and professionals from diverse cultural and professional backgrounds.

Languages:

Very good knowledge of French and Haitian Creole with a working knowledge of English.

IT Skills:

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Other IT skills and knowledge of other software programs such as WorkDay would be an asset.

REMUNERATION

Annual Salary****: (Net of taxes)

5,100,527.00 HTG

ADDITIONAL INFORMATION (Local Recruitment)

This vacancy notice may be used to fill other similar positions at the same grade level****.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates must hold a permanent local working visa (citizenship or permanent resident card) of Port au Prince, Haiti.

This is a locally recruited post and is only available for citizens of CARICOM Member States (Antigua & Barbuda, Bahamas, Barbados, Belize, Commonwealth of Dominica, Grenada, Guyana, Haiti, Jamaica, Montserrat, Saint Lucia, St. Kitts & Nevis, St. Vincent & the Grenadines, Suriname, Trinidad & Tobago). Candidates must hold a permanent local working visa or be citizens of a country from CARICOM to apply.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organizational purposes.