STAFF COUNSELLORSTAFF COUNSELLORSTAFF COUNSELLORSTAFF COUNSELLOR

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 90,970 USD and 117,287 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This position is located in the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO), Goma. The Staff Counsellor will be based in Goma and will reporting to the Chief Medical Officer (CMO).

Responsibilities Within delegated authority, the Staff Counsellor will be responsible for the following duties:

Staff Welfare Counseling and training: Develops counseling and support programs for the prevention, identification, and resolution of problems impairing staff members' well-being and mental health, and other professional or personal issues to promote personal welfare and enhance effectiveness and motivation; facilitates interface with the various services and resources of the Organization. Oversees their implementation.

Provides a safe, confidential, respectful environment for staff members; makes a psychological assessment, provides initial counseling and psycho-social support and, if warranted, refers for appropriate diagnosis, treatment, and assistance; and maintains the connection between the workplace and community resources that provide such services. Collaborates closely together with colleagues from Human Resources, and the Staff Coordinating Council, Medical Services, Ombudsman, CLM, and other services within the Organization;

Provides expert training, consultation, and psychological support in the prevention, identification, and resolution of issues related to staff members' well-being and mental health by developing and delivering tailored workshops and webinars/dialogues.

Development of guidance and procedures: Actively participates/takes the lead in the development of guidance and procedures governing employees’ relations within the workplace and identifies potential areas or issues that would benefit from stress-reducing measures and makes recommendations on possible solutions to senior management.

Overall Management: Oversees administrative responsibilities of the Staff Counsellor's Office including but not limited to participation in newcomer's induction training, pre-retirement programs, memorial ceremonies, leading and coordinating actions following the death-in-service of a staff member or in crisis management.

Is an active participant in the UNOG Working group on staff well-being. Actively promotes and advocates for the implementation of the Mental Health and Well-Being Strategy (2018 to 2023), including attending meetings and collaborating on events with UNHQ and the network of staff counselors.

Ensures that all aspects and staff of the Staff Counselling and Welfare Unit adhere to agreed professional standards including utmost confidentiality, skills, and update in their knowledge and performance. Provides supervision, guidance, and leadership to the Staff Counselling staff members and Welfare Unit. Prepares and manages the budget of the Unit.

Performs other related duties, such as overseeing the management of the Staff Benevolent Fund.

Competencies Professionalism: Expert knowledge in the field of counselling, counselling methods as well as treatment and assistance ways and methods. Proven ability to provide counselling services to effectively assist with crisis or difficult situations which involve diverse actors and stakeholders and to treat sensitive and confidential information appropriately. Ability to effectively conduct cross-cultural communication. Ability to coordinate and consult with other relevant specialist services in the Organization involved with staff support and well-being, including Human Resources, Office of the Ombudsman, Medical and Safety and Security Services. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Building Trust: Provides an environment in which others can talk and act without fear of repercussion; manages in a deliberate and predictable way; operates with transparency; has no hidden agenda; places confidences in colleagues, staff members and clients; gives proper credit to others; follows through on agreed upon actions; treats sensitive or confidential information appropriately.

Education An advanced university degree (Master’s degree or equivalent degree) in clinical psychology or counseling psychology or a related area is required. A first-level university degree in combination with five additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification Training or certification in a broad range of related fields, such as alcohol/substance abuse; stress management, cross-cultural communication, and psychological assessment is desirable.

Work Experience A minimum of 7 years of progressively responsible professional experience in staff clinical counseling, mental health, cross-cultural communications, counseling, psychiatry, clinical psychology, clinical social work and related areas is required.

Experience working in an international organization is desirable.

Experience in developing policies and procedures related to staff well-being and mental health is desirable.

Experience in developing and delivering training sessions and briefings related to staff members' well-being and mental health is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For this position, fluency in English is required. Knowledge of French is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.