Space Management Expert
General Information
Type of contract Fixed-term contract, which may be extended subject to individual performance and organisational needs
Who can apply? EU nationals
Salary F/G (bracket 1 - step 1) full time monthly net salary: €5,438 plus benefits, for further information see what we offer.
Role specialisation Commercial Services
Working time Full time
Place of work Frankfurt am Main, Germany
Closing date 29.01.2024
Your team You will be part of the Corporate Real Estate Management Section in the Premises Division in the Directorate Administration. Our Section has around 15 highly qualified staff members providing all building owner, landlord and tenant services, such as the management of the ECB’s building lease contracts as well as strategic and operational space planning. We are currently working on innovative space management concepts, such as “New Ways of Working” and the enhancement of our Planon and SAP IT tools.
In your role as a Space Management Expert, you will be part of the Space Management team of five members of staff responsible for ensuring a crucial aspect of the ECB’s work environment by space planning, reporting on and analysing space utilisation, and developing space management policies and guidelines. They work closely with customers in all the ECB’s business areas and with internal and external stakeholders, e.g. service providers.
The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.
Your role
As a Space Management Expert you will:
- coordinate the timely provision of sufficient and functional office space, as required by the ECB; - supervise the operations of our managed service provider, ensuring that the agreed key performance indicators, as well as standards and service levels, are met; - develop and implement space management strategies and policies to support management in its medium-term and long-term premises planning; - monitor the efficient use of space and determine space requirements, where necessary; - support the annual strategic planning exercise of the ECB which includes a review of the workplace envelope of each business area; - develop and implement continuous improvements in space management processes and translate them into a format that can be included in the Facility Management Handbook and the Planon computer-aided facility management (CAFM) system; - work with various databases (e.g. the CAFM system) to prepare reports or carry out special analyses; - establish and maintain effective communication with all relevant business areas and their management; - support change management initiatives together with other relevant stakeholders; - report to senior management orally and in writing, and prepare notes and documentation for the ECB’s decision-making bodies; - monitor space management trends and market opportunities.
The position offers you excellent opportunities to create a work environment which inspires ECB staff and supports their well-being. You will be part of a multicultural team that strives for continuous innovation to make a positive impact on the lives of European citizens.
Qualifications, experience and skills Essential:
- a master’s degree or equivalent in architecture, facility management, engineering, business administration or another relevant field (click here for details on degree equivalences); - in addition to the above, at least five years of relevant experience in the field of space and workplace management gained within the last eight years; - in addition, at least five years of relevant experience in managing services and in coordinating internal and external teams engaged in service provision; - a proven track record in space management planning (i.e. blocking and stacking, room allocation planning and/or relocation planning), ideally gained at a large organisation (i.e. 1,000 staff or more); - advanced knowledge of and a proven track record in successful project management; - advanced knowledge of Microsoft applications, such as Excel and PowerPoint; - good knowledge of a CAFM software package, such as Planon; - proven excellent customer service and communication skills; - an advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages.
Desired:
- sound experience in the application of relevant workplace legislation (e.g. the German Arbeitsstättenverordnung); - sound experience in implementing or accompanying a major change project in a large organisation (i.e. 1,000 staff or more); - experience in developing workplace guidelines and frameworks.
You engage collaboratively with others. You pursue team goals and learn willingly from other people’s diverse perspectives. You signal any need for change by explaining it and proposing alternative solutions. You analyse complex information effectively and can evaluate different views to arrive at solutions. You know and anticipate stakeholder needs. You are skilled at encouraging people to develop their abilities and are able to build up high-performing teams.
You are motivated to be part of our team and to develop and use your skills and competencies to achieve the aims of this position.
Working modalities We would be happy to discuss a part-time arrangement for this role.
Further information The formal title for this position will be Facility Management Expert.
The contract offered will be fixed term for two years.
Temporary appointments may be extended or made permanent subject to organisational needs and budgetary constraints. This may result in a staff member with a non-convertible fixed-term contract being offered a convertible contract in accordance with the ECB Conditions of Employment.
The recruitment process for this position will be conducted remotely. It will include a written exercise, a presentation, and interviews.
Application and selection process If you are not selected for this position but are still considered suitable, you will be placed on a reserve list (see step 4 of How we hire), from which you might be considered for similar positions within the ECB.
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