Senior Protection Advisor
The Senior Protection Advisor oversees a team of eight Protection Advisors, spread across US Safe Havens and responsible for collaboration with service providers, the Department of Homeland Security (DHS), Department of State (DOS) and Department of Defense (DOD) to put in place basic protective and social services and to take action that mitigates safety risks for the population. The Senior Protection Advisor ensure that this team of Protection Advisors has standard tools and approaches to identifying gaps in services that are culturally appropriate services for women, children and other at-risk populations; to standing up safe, functional response protocols and referral pathways; and to ensuring accessible guest information and communication services. The Senior Protection Advisor will provide one-on-one and group-based supervision and coaching to the Protection Advisors. Finally, the Senior Protection Advisor will liaise directly with DHS and other agencies responsible for the Safe Havens, and ensure that feedback, lessons and concerns are elevated as appropriate with senior response leadership in IRC and government counterparts. Major Responsibilities:
· Provide 1:1 supervision and coaching to a team of Protection Advisors across eight US Safe Havens.
· Ensure standard approaches and best practice are applied as Protection Advisors support:
o Mapping of service providers with experience in responding to intimate partner violence, violence against children, and mental health needs, to identify options for service provision on Safe Haven;
o Supporting service providers to tailor and adapt their approaches for delivery on a US Safe Haven to the Afghan population;
o Establishing functional response and referral protocols.
· Regularly share progress, best practice and challenges with the senior IRC and U.S. government counterparts to ensure ongoing learning, adaptation and agility in the face of new challenges.
· Encourage work practices that are considerate of and promote equity in regards to: race, color, national origin, religion, gender, gender expression, sexual orientation, age, disability, marital status, and legal status.
· Participate in and represent IRC in any interagency coordination forums for protection as established for cross-base support.
· Encourage all staff and volunteers to draw upon existing strengths and resiliency, practice self-care, and connect to Duty of Care.
· Other duties as assigned.
Positions reports to: Senior Director, Resettlement, Asylum, and Integration Program
- 10 years of related professional experience working in the fields of protection and social services, with at least 7 years working within humanitarian contexts in the international sector - Experience working with refugees, asylum seekers, and others who have been forcibly displaced - Experience collaborating across sectors and teams to achieve collective impact - Highly developed interpersonal skills including active listening, emotional de-escalation, patience, and compassion - Experience working flexibly in a stressful environment with multiple stakeholders - Ability to be a pro-active self-starter while also maintaining a healthy flow of communication and working within a cross-sectoral team - Broad knowledge and experience in workplace health and wellbeing, change management, and process improvement - Fluency in English, written and spoken. Fluency in Pashto and/or Dari a plus, but not required. - Service-oriented leadership skills - Strong analytic problem-solving skills - Ability to work both independently and in a dynamic, cross-functional global team structure - Highly proficient in Microsoft Office suite - Ability to manage and work through change in a proactive and positive manner.
- IRC will provide lodging accommodation at the Assignment Locations during the assignment period as well as travel accommodations to and from Assignment Locations; otherwise, remote work from home base.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.