Senior HR Associate
Join IRC as Senior HR Associate to enhance employee experience and streamline HR processes.
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Overview
Join IRC as Senior HR Associate to enhance employee experience and streamline HR processes.
You have:
- Approximately 2 years experience in an HR support function or Client Service role
- Experience with Employee Relations is a plus
- Experience in a large, matrixed organization and/or within a non-profit setting a plus
- Foundational knowledge of HR concepts, or the ability to ramp quickly on new topics
- Demonstrated ability and fulfillment in operating with a client service approach
- Excellent written and verbal communication skills
- Ability to run reports and use basic data outputs to tell a high-level story
- Self-motivated, ability to plan, prioritize and problem solve independently
- Flexibility, adaptability and resilience in working in a constantly evolving environment
- Working knowledge and understanding of federal and multi-state employment laws; PHR or PHR/CA is a plus
- Outstanding capabilities in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
- Bachelor's degree or equivalent experience
Job Description
Background
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 27 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
Job Overview/Summary
We are looking for a dynamic individual to join the HR team as Senior Human Resources Associate for IRC Headquarters. In this role you will independently lead HR administrative activities in support of over 1,000 staff based around the world and collaborate with fellow HR team members to improve and streamline HR processes. Bringing a client-service approach, the Senior HR Associate will enhance the overall employee experience and help improve the strategic reporting capabilities for the team. The Senior HR Associate reports to the Senior Director of Human Resources and works closely with HQ HR Partners.
Do you have a strong work ethic and experience in human resources? Are you passionate about IRC's mission, making a positive impact and seeing an improvement in peoples work lives? Then join us!
Highlights of Your Key Responsibilities:
Provide frontline support including and not limited to:
- Support HR Partners in managing the full employee experience, from on-boarding to exit management, ensuring all processes are performed in a timely, efficient and client-centered manner - Act as a first-line "go-to" for employee inquiries about IRC policies, resources and programs, independently resolving requests and advancing to HR Partners as needed - Own all administrative aspects of HR communications and reporting, helping to deliver key data insights for the function - Lead the design of an iterative HR communications plan with the goal of ensuring that all HR-related information including Benefits, Promotions, Annual Performance Reviews, Training & Development and others are effectively cascaded throughout the organization, ensuring increased transparency for our team - Serve as Data & Analytics Lead, creating reports and providing high-level analyses to inform initiatives and strategies - Participate in the implementation of global HR initiatives, working with HR colleagues and clients to help identify and create streamlined and scalable process improvements across the function - Participate in special HR and administrative projects, including review and analysis of job descriptions, collecting and organizing survey data, conducting research, partnering to develop and scale the IRC Internship Program and other tasks that may arise in response to emergencies
Key Working Relationships
Position Reports to: Senior HR Director, HQ
Position works in collaboration with: HR Partners and HR colleagues in Recruitment, HRIS, Compensation, Benefits, Talent Management and Operations; Finance; IT; and Legal. Provide HR administrative support to HQ employee (clients) from: fundraising; Gender Equality, Diversity & Inclusion; Strategy; Research & Innovation; Finance; IT and many other business units.
Job Requirements
Work Experience:
- Approximately 2 years experience in an HR support function or Client Service role - Experience with Employee Relations is a plus - Experience in a large, matrixed organization and/or within a non-profit setting a plus
Demonstrated Skills and Competencies:
- Foundational knowledge of HR concepts, or the ability to ramp quickly on new topics - Demonstrated ability and fulfillment in operating with a client service approach, and building and fostering positive working relationships; highly resourceful - Excellent written and verbal communication skills - Ability to run reports and use basic data outputs to tell a high-level story - Self-motivated, ability to plan, prioritize and problem solve independently - Flexibility, adaptability and resilience in working in a constantly evolving environment - Ability and commitment to the highest ethical standards including maintaining confidentiality - Working knowledge and understanding of federal and multi-state employment laws; PHR or PHR/CA is a plus - Outstanding capabilities in MS Word, Excel, and PowerPoint; experience in Workday and applicant tracking systems a plus
Education:
- Bachelor's degree or equivalent experience
Work Environment
· Standard office work environment and/or work from home
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, Egalite, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.
Qualifications
Potential interview questions
| Can you describe a time you provided exceptional client service in your previous roles? | This question helps the interviewer assess your client service skills and experiences. | Provide specific examples of situations where you went above and beyond to satisfy client needs. |
| How do you prioritize tasks when you have multiple deadlines? | The interviewer wants to understand your time management skills. | Pro members can see the explanation. |
| What is your experience with HR data analysis and reporting? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
rescue.org
