Senior Benefits Coordinator

IRC Overview

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. In more than 40 countries and over 25 U.S. cities, our dedicated teams provide clean water, shelter, health care, education and empowerment support to refugees and displaced people. In 2020, the IRC and our program partners provided: 31 million people with access to health services, 410,000 children under 5 with nutrition treatment, 2.6 million people with clean water, 1.1 million people with cash relief, 819,500 children with schooling and education opportunities, 1.2 million people with gender-based violence awareness, 13,413 small businesses with business development support, and 5,237 people to become U.S. citizens.

Job Overview

The senior benefits coordinator will be responsible for managing and planning day-to-day operations of IRC’s US benefits and retirement plan programs. To act as the liaison with vendors and colleagues within HR and other departments such as finance, IT and legal. In charge of employee communication and education on all benefit plans throughout the year. Oversees the annual open enrollment process, outsourced benefits service center and leave management process. Assist with global projects. This role will report to the Director, Global Benefits and be part of IRC’s global compensation, benefits & global mobility team.

Major Responsibilities

• Manage the day-to-day operations of US benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, accident plan, flexible spending plan, etc.). Build tools, process improvement, training and coaching regarding ongoing benefits management

• Project manage the annual Open Enrollment process from beginning to end including drafting communications, plan design changes, UAT, answering employee questions, and auditing enrollment data

• Administer and implement recurring and ad-hoc audits to ensure accurate processing of benefit elections, carrier interfaces, payroll files, etc.

• Help identify and troubleshoot process breakdowns, revise Standard Operating Procedures (SOP), and communicate process changes

• Support with administering the leaves of absence programs

• Develop employee communications related to benefits programs

• Act as an employee advocate and provide sensitive employee assistance concerning obtaining or clarifying benefits during key life events and other difficult circumstances to improve the overall employee experience

• Provide consultative support to HR and other departments

• Special Projects - these projects will focus on global benefits and minimum standards.

Job Requirements

• 4-6 years of experience and thorough knowledge of human resources, benefits administration, and leaves of absence

• Practiced at managing vendor relationships

• Experienced at managing benefits across multiple states

• Understanding of ERISA, COBRA, HIPAA, ACA, Section 125, IRS, and other regulatory requirements.

• Bachelor's Degree, or equivalent work experience

• A natural self-starter who is focused on serving our colleagues

• Must be a great teammate with solid attention to detail and ability to work independently

• Proven track record at delivering timely and accurate information in a fast-paced environment

• Experience working with internal clients/partners.

• Experience with project management and delivering special HR projects.

• Ability to quickly build strong working relationships, deploy influence, with managers and staff at all levels.

Working Environment

Depending on location, a hybrid home/office or fully remote work from home

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave and other supportive benefits and allowances.

Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

COVID-19 Vaccination Requirement:

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

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