Reporting Lead

Contract

This is a IICA-2 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 5 years of experience, depending on education. More about IICA-2 contracts.

Background information - ITG

The UNOPS Information Technology Group (ITG) unit is focused on innovation and harnessing cutting-edge technology to deliver solutions to UNOPS that truly address business needs.

Working with UNOPS IT Group is a unique opportunity to deliver systems to users around the world - making an impact on development and solving practical problems for the UNOPS workforce and thereby help people build better lives and countries achieve peace and sustainable development.

ITG’s goal is to provide greater effectiveness, efficiency, and differentiation to UNOPS products and services. UNOPS IT Group is responsible for architecting, designing, delivering, and managing all UNOPS IT infrastructure and business applications. The unit includes Enterprise Architects, Business Analysts, Solutions Designers, Developers and QA Testers from all around the world who are based primarily in Denmark and Thailand.

Functional Responsibilities

Under the direct supervision of the Product Manager, the Reporting Team Lead will manage the Reporting Team, helping them, and the wider organisation, to achieve the organisation’s stated goals of data driven decision making, data literacy and reporting excellence. The Reporting Team Lead will be a key participant in arriving at strategic decisions that address these goals, to coordinate the team's activities, facilitate the team members personal development, interact with stakeholders and have a hands-on technical role.

The Reporting Team Lead will perform the following functions:

1. Provides functional and technical expertise to the Reporting function:

• Works with the product manager to prioritize work, provide estimates, gather and document requirements, and communicate with stakeholders.
• Provides advice and support to the product manager as well as stakeholders in and outside ITG on reporting-related matters.
• Works with ITG Architectural functions to create, evolve and document best practices as well as standards for change management, data modelling, release processes, reporting, testing etc.
• Works with architectural functions to design reporting structures as well as ETL activities.
• Coordinates with internal ITG functions to evaluate and control costs of reporting products and to evaluate and improve performance of reporting products.
• Works closely with business stakeholders to understand their needs, identify opportunities and translate their requirements into technical solutions.

2. Provides leadership and management of the reporting team:- Acts as a mentor for the team and provides expert guidance to the team on relevant functional and technical matters. - Embeds a spirit of learning and continuous development within the team to ensure continued professionalisation of services provided and fine-tuning of professional craftsmanship - Sets team objectives, performance measurements, standards and results expected to ensure timely and client focused services. Ensures effective use of the teams resources, both human and technical. - Establishes team priorities, and supervise the implementation of work plans and the team's use of appropriate team productivity tools - such as JIRA. - Promotes teamwork and collaboration by providing the team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently - Fosters a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observe

3. Engages in design and Implementation: - Responsible for implementing solutions. - Responsible for implementing testing regimes to ensure that the solutions are functioning as expected. - Leads technical design sessions and guide the team in creating solution designs that meet the requirements. - Leads the design of efficient and performant query plans, partitioning and indexing to ensure that reports and dashboards are running smoothly and quickly. - Leads the design of report and dashboard presentations, ensuring that they are visually appealing and easy to understand. - Leads the design of report and dashboard presentations. - Undertakes code reviews, to ensure that the code is written to a high standard and meets best practices.

4. Embeds relevant knowledge management and communication within the ITG team as well as across the organisation: - Contributes to the development of internal capacity across the organization in the area of Reporting. - Constantly monitors and evaluates UNOPS policies, procedures, methods, tools and associated systems to ensure its utility, applicability and efficacy. - Leads / organises training and awareness / showcasing events and design / set training agendas to build capacity of stakeholders across the business. - Ensure the creation and maintenance of appropriate documentation. - Briefs senior stakeholders within the IT Group as and when required.

Education/Experience/Language requirements

Education - Master’s Degree, preferably in Computer Science, Information Technology and Information Systems or other relevant discipline is required. - A Bachelor’s degree in combination with additional two years of experience may be accepted in lieu of master’s degree. - Secondary education in combination with additional six years of experience may be accepted in lieu of a master's degree

Experience - Minimum 5 years of professional experience in reporting and analytics-related technologies (relational, document, and graph databases, data warehouses, ETL / ELT engines / platforms, data visualisation platforms) is required.

• Within the 5 years of experience required, a minimum of :

  • 2 years in a team management role is required.
  • 2 years of experience in partnering with a broad range of stakeholders to understand business needs, formulating solutions and influencing is required.
• Expert level ANSI SQL skills are required.
• Proven experience in designing and implementing reporting architecture is required
• Experience with Google BigQuery required, including specific knowledge of working with columnar data stores and key features such as nested records is required
• Experience with Google Data Studio will be a distinct advantage.
• Experience with developing reporting and analytics applications / functionality within large and complex enterprise IT environments would be a distinct advantage.
• Experience with document and graph databases will be a distinct advantage.

Language requirements - Full working knowledge of English is essential. - Knowledge of another official UNOPS language is an asset

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: ICA Contract level: IICA-2 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.