Protection Assistant

Volunteering Legal Admin

Overview

Support asylum procedures and case management with UNHCR in Turkey.

You have:

• Mother Tongue/National of Turkish is required.
• Working knowledge of English is required.
• Knowledge of Farsi or Arabic is an asset.
• Demonstrated familiarity with and knowledge of the basics of refugee law and international human rights law is desirable.
• Legal knowledge and the ability to apply legal principles is desirable.
• Demonstrated knowledge and experience in working with vulnerable groups and gender issues is desirable.
• Demonstrated experience in working with trauma victims would be an asset.
• Good analytical skills, good drafting skills and good oral and written communication skills.
• Ability to work effectively under stress and in crisis situations.
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively.
• Solid overall computer literacy, including proficiency in various MS Office applications and database management.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The international obligations of Türkiye and its national legislative framework on asylum have shaped the form of the current collaboration with UNHCR. During the last 54 years, UNHCR and Türkiye have been working together in close partnership. Türkiye has provided the asylum space for persons seeking refuge, and UNHCR has assisted Türkiye to determine who is in need of international protection and to enable access to rights by these persons. As the main partner of the Turkish State in the field of international protection, UNHCR Türkiye continues to provide legislative and technical support as well as institutional capacity building support to the Presidency of Migration Management (PMM) and other national institutions.

UNHCR in Türkiye also cooperates with the national institutions and civil society to strengthen the protection environment and access to social support mechanisms, endeavors to find durable solutions and provides support to the Turkish asylum authority, i.e. PMM (Presidency of Migration Management) in the implementation of national status determination procedures.

Based on the national legislation, i.e. the Law No. 6458 on Foreigners and International Protection, PMM conducts adjudication of international protection applications, and in this context UNHCR provides direct operational support, capacity development and technical advice to Turkish authorities to reinforce the national asylum system and RSD processing.

Please note that there is a possibility of extension depending on continuation of mandate, availability of funding, operational necessity, and satisfactory performance; however, there is no guarantee of assignment extension.

Under the delegated authority and supervision of a Senior Protection Assistant, with overall guidance from an Assistant Protection Officer and general oversight by the Head of Office, the national UNV Protection Assistant will perform the following tasks: • Consistently apply international and national laws, as well as applicable UN/UNHCR and Inter-Agency Standing Committee (IASC) policies, standards, and codes of conduct. • Evaluate the needs and vulnerabilities of cases referred to the AFU Protection Team. Conduct counseling interventions and referrals to related partners, sub-partners, and UNHCR units based on the identified needs and vulnerabilities. Follow up on interventions conducted by third parties and monitor updates in the needs of related cases. Finalize resolved cases and report observed irregularities and emergencies to the AFU Team. Provide weekly reports on AFU Protection Team activities. • Maintain accurate and consistent records of individual protection cases referred to AFU, including: - Recording basic biodata, referral sources, referral dates, required interventions, actions taken by AFU and other units, periodic progress updates, and case conclusions in the unit's database. - Identifying solutions, coordinating with partners to implement those solutions, following up, and reporting on case progress. - Proposing recommendations to UNHCR in consultation with the Head of AFU, team leaders, and field assistants. • Prepare a weekly follow-up list, outlining cases to be monitored, interviews to be conducted, and actions to be taken. Provide guidance to the outreach team on follow-up activities. • Actively follow up on cases, including: - Providing information and support to partners and other UNHCR units throughout the case management process. - Suggesting solutions for cases, requesting updates, and taking further actions as needed. - Adding cases to the PDU Tool (Turan Core) for issues related to registration, city transfers, and HI reactivation for individuals unable to access services. • Contribute to reporting processes, including: - Preparing the AFU Weekly Update and 3RP reports. - Drafting reports on provincial dynamics and challenges identified through case follow-ups for the information and planning of supervisors and relevant UNHCR units. • Participate in trainings, workshops, and meetings, supporting the unit through notetaking and reporting. • Translate materials as required. • Perform other duties as required.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: - Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day, 5th of December). - Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. - Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities (for instance at https://vra.unv.org), - Contribute articles/wrjte-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. - Assist with the UNV Buddy Programme for newly arrived UN Volunteers. - Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management

• Demonstrated familiarity with and knowledge of the basics of refugee law and international human rights law is desirable. • Legal knowledge and the ability to apply legal principles is desirable. • Demonstrated knowledge and experience in working with vulnerable groups and gender issues: women, children, and marginalized groups is desirable. • Demonstrated experience in working with trauma victims would be an asset. • Good analytical skills, good drafting skills and good oral and written communication skills. • Cultural and gender awareness. • Integrity, Professionalism and Respect for diversity. • Ability to work effectively under stress and in crisis situations. • Experience in country-of-origin information research desirable. • Excellent oral and written skills; excellent drafting, formulation, reporting skills. • Accuracy and professionalism in document production and editing. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Language skills: Mother Tongue/Native of Turkish is required. Working knowledge of English is required. Knowledge of Farsi or Arabic is an asset.

The UN Volunteer will be in Ankara and responsible for arranging his/her own housing and other living essentials. You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos

Summary of National UN Volunteer (National Specialist) Entitlements: Paid in Local Currency • Current Monthly Living Allowance (MLA) is USD 1,360 (Paid in Turkish Lira) • Private insurance: Health, dental, life and dismemberment coverage by CIGNA As per the UN’s diplomatic mission status, it is not included in the National Security Institution’s (SGK) system, but can only be initiated on a private basis by UN Volunteers. • Entry allowance (one-time payment): USD 400 • Exit allowance: USD 113 per month and upon the satisfactory completion of assignment • Annual leave: 2.5 days accrued per calendar month • Free access to different learning platforms and UN & UNV network

Notes: 1) The allowances are in no way to be understood as compensation, reward or salary in exchange for the volunteer work. 2) It's important to note that UNV assignments are volunteer assignments, not employment.

The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment, and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos).

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unv.org