Project Coordinator of Information Services P2 - Rome, Italy

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you an experienced Project Coordinator within Information Services interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted by Friday, 3rd March 2023 (11:59 PM CET).

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section)

THE ROLE AND ORGANIZATIONAL CONTEXT

The Executive Board is WFP's supreme governing body comprising 36 States Members of the United Nations or Member Nations of the Food and Agriculture Organization of the United Nations (FAO), the Board provides intergovernmental support, policy direction and supervision of the activities of WFP.

The Executive Board Secretariat is the interface between WFP's Executive Board Members and Observers, collectively known as the WFP Membership, and WFP management. Reporting to the Deputy Executive Director, the Board Secretariat facilitates the interaction between the Executive Board and WFP Management; provides governance services to the Board and its Bureau and conducts annual analysis on the performance and support provided in completing the programme of work of the Board. It manages the relationship between the Executive Board and other governing bodies in Rome and New York; fosters exchange of information with Permanent Representations in Rome; collaborates with other Rome-based organizations in fields related to governance, conference, and language services; facilitates the work of the Independent Oversight Advisory Committee (IOAC).

The EBS Digital Governance Services are delivered seamlessly through the Executive Board Website which consists of several digital products to support the Executive Board Services. These products as well as new ones are continuously improved and need to be integrated across all EBS processes and platforms and are part of the greater Digital Transformation Portfolio that is also managed by EBSD. The Digital Transformation roadmap is expected to last 4-6 years.

Within this context, the position of Project Coordinator of Information Services will coordinate the projects that are pertinent to the transition to a more customer-centric and service-oriented offering.

As all digital governance services are delivered through the Executive Board Website, the position will also have to update and maintain the site documents and content, analyze new requests for publication, manage the website statistics. The staff member will report to the Executive Board Head of Digital Governance Services.

KEY ACCOUNTABILITIES (not all-inclusive)

As a Project Coordinator:

• Coordinate the portfolio of work overseen by the Service Management Task Force.

• Coordinate and work with the unit focal points to make sure tasks are completed in a reasonable time.

• Coordinate the work with the Rome Based Agencies (RBA) Advisory Group on Language & Conference Services.

• Contribute to the design and continuous improvement of business services including the capture, analysis and drafting of business process diagrams, flowcharts, data models, user experience designs, storyboards.

As an Information Services Coordinator:

• Classify Executive Board documents based on EBS Taxonomy.

• Coordinate and support internal users in creating Agenda Items for Executive Board documents for the website.

• Provide editorial guidance, support and quality control over articles, documents, and content.

• Propose changes and additions to the website content as required.

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

You have:

• A university degree in Language, Linguistics, Literature, Communications, Business and Economics, Journalism, Library Sciences, International Affairs, Social Sciences, or similar relevant field.

Experience:

You have:

• A minimum of three years of progressively responsible experience in Project Coordination within multilingual documents and digital content management, preferably with Drupal, data analysis and Google Analytics. Experience in working in a multilingual context creating services and products, preferably within service design and management, or management, design, distribution, or marketing of products and services.

Language:

You have:

Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language).

MORE ABOUT YOU

• Knowledge of information management best practices, techniques, and processes specifically for Document, Content Management; Information Architecture and taxonomy management.

• Strong written and oral communication skills (at least in one of the UN Languages), including analysis and writing skills.

• Able to supervise and support more junior and/or less experienced members of the team.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity Drives Results and Delivers on Commitments Fosters Inclusive and Collaborative Teamwork Applies Strategic Thinking Builds and Maintains Sustainable Partnerships Lives the WFP values and shows humanity and integrity by role modelling care for others

Delivers on commitments and adapts readily to change

Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things

Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at [email protected] in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

TERMS AND CONDITIONS

A Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period of up to 2 years.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The selected candidate will be required to relocate to Rome, Italy to take up this assignment.

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.