Programme Assistant
Support UN Volunteers in operations and programmatic tasks.
Overview
Support UN Volunteers in operations and programmatic tasks.
You have:
- Experience in managing volunteers in development programmes or other relevant programmes.
- Experience in building partnerships with various stakeholders, including NGOs, local authorities and private sector partners.
- Experience in report writing, monitoring and evaluation of projects.
- Previous experience working with UN funded projects is desirable.
- Good communication and public speaking skills.
Contract
This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.
The UNV Field Units (FU) are mainly accountable for the mobilization and placement of UN Volunteers in UN Agencies, Funds, and Programmes focused on peace, development and humanitarian needs. The UNV Field Units represent and position UNV in the respective countries and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector.
Under the supervision of the UNV Country Coordinator/Programme Analyst of UNV Field Unit of Kazakhstan and/or his/her designated mandated representative(s), the Programme Assistant/National UN Volunteer supports in volunteer-related support, operations and programmatic tasks in the assigned countries.
Within the delegated authority and under the supervision of UNV Country Coordinator or his/her designated mandated representative(s), the UN Volunteer will:
Act upon and follow-up on pipeline UNV assignments with partner agencies, particularly in the timely submission and quality assurance of Descriptions of Assignment, confirmation of funds, clearance of candidates, etc. Include Description of Assignments in the Unified Volunteer Platform (UVP) and initiate the recruitment process. In close coordination with the UNV Country Coordinator, Talent Acquisition Person (Regional office) and Communications FP, assist in dissemination of promotional information on the mandate and work of UNV (including UNV Vacancies and new modalities). Assist the outreach campaigns aiming at attracting talents as per corporate talent acquisition strategy in coordination with the Volunteer Services Solutions (VSS). Submit the shortlisted candidates to the Host Entities. Record the assessment document in the UVP and follow up with the selected candidates in completion of needed selection formalities. Support in the Volunteer Management Cycle in cooperation with VSS and VSC (talent sources compilation, initial onboarding, logistical arrangements, medical and security evacuations if applicable, end of assignment formalities) when necessary. Maintain volunteers' files of all UN volunteers assigned to the country, ensuring that all correspondence and periodic reports (online) are properly kept, and that related matters requiring action are brought to the attention of his/her supervisor. Monitor and keep records of the contractual status of all serving UN volunteers and flag to VSS follow-up actions on assignment extensions, renewals, and replacements. Ensure that initial contract documents, of UN Volunteers are up-to-date, and submitted to UNV headquarters, VSS/VSC in a timely manner, in accordance with the relevant provisions included in the UN Security Handbook as well as in the Unified Conditions of Service of UNVs. Respond to and liaise with all UN volunteers in the country regarding financial and administrative issues. Assist in the briefing and de-briefing of incoming and outgoing UN Volunteers and extend peer support to UN Volunteers serving in the country. Assist UN Volunteers in completing the end of assignment formalities and ensure all conditions are met before the payment of final entitlements to UN volunteers at the end of their assignment. Provide administrative support in updating and maintaining UN Volunteers’ files and databases. Maintain general office files and keep information and reference material in a manner that allows easy reference and retrieval (using SharePoint platform and other MS Office software). Maintain administrative control records such as commitments and expenditures. Prepare system-driven reports as required; Support the supervisor in activities and events promoting volunteerism in the country, including International Volunteer Day (IVD); in awareness campaigns and different occasions (UN events, celebrations, etc.); In cooperation with UNV Regional Communications FP, provide support to UNV online media paltforms in the duty station (Facebook, Twitter, Instagram, etc.); Perform other relevant duties as may be required.
Accountability Adaptability and flexibility Creativity Judgement and decision-making Planning and organising Professionalism Self-management
relevant area.
Development programmes, volunteers’ management support or other relevant programmes; Experience in building partnerships with various stakeholders, including NGOs, local authorities and private sector partners, Experience in managing, guiding and motivating team members; Experience in report writing, monitoring and evaluation of projects; Previous experience working with the UN funded projects is desirable; Good communication and public speaking skills.
As of February 2024, National UN Volunteer Specialists in Astana are entitled to USD 1104/month as their Volunteer Living Allowance. Other benefits include:
Pre-assignment: Entry lump sum - USD 400 (one time payment). Relocation costs: $200 at beginning and end of assignment if duty station is outside of commuting distance (as determined by UNV).
During assignment Volunteer living allowance - USD 1104.24 (as mentioned above). Learning - Access to UNV's learning and career development resources. Annual leave - 2.5 days per month. Insurance - Comprehensive coverage for health, life and malicious acts for the UN Volunteer and health insurance coverage for up to 3 eligible dependents . See the Conditions of Service for more details on eligibility criteria.
End of assignment Exit allowance (paid on successful completion of the assignment) for each month served, paid on completion of contract.
The above summary is provided as information only and is subject to change. For further information on the full range of entitlements and eligibility criteria, please read the UN Volunteer Conditions of Service
You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.”
Potential interview questions
| Can you describe a time when you successfully managed a volunteer project? | This question assesses your experience and effectiveness in managing volunteers. | Share specific details about the project, your role, and outcomes. |
| How do you approach building partnerships with stakeholders? | This question gauges your networking and relationship-building skills. | Pro members can see the explanation. |
| What methods do you use for monitoring and evaluating project success? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you handle conflicts within a volunteer team. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay organized when managing multiple tasks and deadlines? | Pro members can see the explanation. | Pro members can see the explanation. |