Program Officer, Family Reunification

Job Description

Major Responsibilities

§ Manage vetting, submission, and tracking of Iranian and Former Soviet Union Lautenberg applications.

§ Maintain the shared Lautenberg mailbox, providing timely responses to field and RSC inquiries, and organizing email correspondence.

§ Become expert with processing functionality of RAI and PRM information systems: IRIS, WRAPS, and START. Participate in user testing for new IRIS functionality and enhancements and recommend improvements.

§ Maintain up-to-date subject matter expertise in R&P program requirements and PRM guidance. Analyze impact of new requirements, identify gaps and process improvements, and assess compliance.

§ Create and/or update SOPs for vetting and submission of applications. Facilitate user-friendly training sessions for RAI staff on outreach and submissions.

§ Work closely with the Program Officer for Data Quality and Visualization to enhance application tracking and reporting.

§ Analyze trends across the network and advise the Director for Processing of areas of concern.

§ Serve as back up for other Processing functions, including processing of Priority Three (P3) and Central American Minors (CAM) Affidavits of Relationship (AORs).

§ Provide support to the Resettlement team as needed, including participating in desk monitoring, supporting annual headquarters monitoring, and other tasks.

§ Support annual proposal development and other grant reporting efforts.

§ Other ad-hoc projects and responsibilities as assigned by the Director of Processing.

Key Working Relationships:

Position Reports to: Director for Processing Position directly supervises: n/a

Other Internal and/or external contacts:

Internal: Processing team colleagues; RAI HQ colleagues; RAI US field colleagues

External: Refugee Processing Center, Resettlement Support Centers, Other Resettlement Agencies, IOM, PRM

Job Requirements

§ Bachelor’s Degree; advanced degree a plus.

§ 2-4+ years of experience in refugee resettlement field; demonstrated in-depth knowledge of the US resettlement program.

§ Strong computer skills: advanced knowledge of Microsoft Office, especially Excel; Adobe; familiarity with IRIS and WRAPS/START a plus.

§ Excellent written and oral communication skills: the ability to communicate effectively with colleagues and partners.

§ Written and spoken fluency in Russian and/or Ukrainian highly desired.

§ Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships.

§ Multi-cultural sensitivity and ability to work as a member of a team.

§ Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines; exceptional attention to detail.

§ The ability to be flexible and work well under pressure in a fast-paced team environment; aptitude for ongoing learning and adjusting to frequent changes in processes.

Working Environment:

Standard office work environment

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications