Program Consultant, Health Care

Medical & Health

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality in our Quality, Outcomes, Research, Analytics (QORA) department!

This is a full time, benefits eligible, grant funded opportunity. Current funding will expire 12/7/2026.

This position can be home based.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

This individual will be responsible for the implementation of quality programs aimed at improving care in patients with cardiovascular disease. Responsible for working with multiple sites to educate and motivate improvement in treatment to guidelines, clinical processes, and practices. Responsible for communicating project status, and delivering requirements within budget, scope, and timeline. This position will also work closely with several different departments within the national office to ensure success.

• Drive implementation of quality improvement projects that help healthcare providers treat to America Heart Association guidelines for patients with cardiovascular disease. Provide consultation, direction, and support through learning cohorts to identify strategies for improving outcomes. Create process maps to gain a comprehensive understanding of the current state of care delivery and identify opportunities for improvement. Build relationships with internal and external stakeholders and volunteers. Facilitate learning cohort meetings in coordination with volunteers and staff partners.
• Develop program implementation strategies in alignment with initiative objectives. Serve as point person for ongoing resources needed by hospitals and clinics to sustain knowledge (via online education, articles, etc.). In coordination with staff partners and volunteers, establish a sustainability plan for all components of the project.
• Develop clinical decision support tools and work collaboratively with clinicians to implement systematic efforts in improving care. Work with inpatient and outpatient clinical care teams to address barriers to guideline adoption and enhance clinical workflows for improved patient outcomes.
• Communicate regularly with the Manager and senior leadership to ensure tasks are completed according to the project timeline. Work with cross-functional teams to build buy-in and ensure deliverables are met.
• Manage project documents, including budgets, timelines, and reports on status for internal and external audiences.

Qualifications

• Bachelor's degree or equivalent experience.
• Two (2) – Five (5) years of relevant experience.
• Experience in healthcare or a public health-related organization: clinical, quality improvement, program development, and systems improvement. This experience may also count towards satisfying this position's educational requirement.
• Proficiency in project management including management of budgets, timelines, activity plans and communication with team members and stakeholders.
• Skilled in working with clinical audiences to impact change management related to patient outcomes.
• Strong verbal, written, and presentation communications skills.
• Ability to function independently with minimal supervision.
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public.
• Comprehensive Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook.
• Ability to travel up to 15% local and overnight.

Preferred Experience:

• Knowledge of heart failure is preferred.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

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The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

**At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities

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Added 18 hours ago - Updated 17 minutes ago - Source: heart.org