Operations Officer
Coordinate and monitor country program management operations
Overview
Coordinate and monitor country program management operations
You have:
- Possess a master’s degree in a relevant field.
- Have a minimum of five years of practical experience, including assignments in a CMU and/or GP, managing complex tasks as a TTL/Co-TTL or as a core team member.
- Demonstrate high levels of integrity, intelligence, and energy.
- Exhibit a strong understanding of World Bank Group operational policies and procedures, with a proven ability to guide and support task teams in challenging situations.
- Show a good understanding of the political economy in India.
- Have proven experience as an effective team leader, team member, and mentor/guide to junior or less experienced colleagues.
- Possess highly developed analytical skills.
- Exhibit strong interpersonal skills.
- Demonstrate excellent writing and oral communication skills in English.
- Superior skills to navigate and to take full advantage of the Bank’s ICT systems and application packages.
Operations Officer
Job #: req31374 Organization: World Bank Sector: Operations Grade: GF Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: New Delhi,India Required Language(s): English Preferred Language(s): Closing Date: 2/7/2025 (MM/DD/YYYY) at 11:59pm UTC Description
Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. visit www.worldbank.org
Regional Context:
The South Asia Region (Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka) is at a crucial stage of development. Rapid economic growth, driven by urbanization and demographic dividend, has brought down poverty rates, but severe forms of exclusion and disparities based on ethnicity, caste, and gender remain. Rapid growth has also come with congestion and pollution in cities. South Asia is more than other regions affected by changes in temperature and extreme weather event. Additional challenges are that South Asia is underperforming in exports, has large informal sectors and low female labor force participation rates. All these challenges must be addressed to secure rapid growth in coming decades. Private sector led growth, focused on investments in infrastructure, energy, logistics and cities are essential to generate the jobs needed to employ South Asia’s sizeable youth population. At the same time, the region needs to continue building human capital so that South Asia’s population is well equipped for the jobs of the future.
The World Bank in South Asia: https://www.worldbank.org/en/region/sar
Country and Position Context:
India houses 17.7% of the world’s population and is the most populous democracy in the world. India is a federal country consisting of 28 states and 8 union territories. The country has experienced strong growth and poverty reduction in the past 2-3 decades. Currently a lower middle-income country, India is on track to reach upper middle-income status in the next decade and aspires to become a developed economy by 2047 when it celebrates the 100th year of independence. While post-Covid recovery has been strong (with the economy growing at 6-7% per annum), achieving India’s ambition requires faster economic growth; and taking advantage of its large and young population requires more jobs for the youth and women. Now the 5th largest economy in the world, and after successful G20 Presidency, India is increasingly seen as a leading voice and a source of development knowledge for the Global South.
The portfolio currently consists of 83 projects with $18 billion in financing. Annual lending is around $ 4 billion. In addition, about 30 non-lending activities are carried out at any given time. In FY 18, India graduated from IDA. India portfolio is multisectoral, diverse, with projects at both the central and state levels spanning [13 Global Practices]. The excitement and challenges with working in the context of India’s federal structure, managing sub-national engagement as part of the Bank’s advisory and operational programs, makes the position uniquely attractive.
The World Bank in India: : https://www.worldbank.org/en/country/india
CMU Context:
India CMU is responsible for bold initiatives to spearhead the materialization of the Bank’s new approaches, including the Evolution Roadmap, Global Challenge Programs, and Private Capital Mobilization-Enablement (PCM-E). The initiatives will crystalize as the new Country Partnership Framework (CPF) for 2025-2030, which will be developed to support India’s highly ambitious goal to become a developed economy by 2047, aspiration to be the leader of the Global South, desire to fulfill the responsibility to slow-down the climate change, and challenges to reduce poverty and boost shared prosperity in the most populated country in the world with a highly diverse population and a highly complex federalist structure. The CMU plays an active and strategic role in guiding and integrating the lending and knowledge work of 14 GPs, embodying the One-World-Bank approach by ensuring seamless collaboration with IFC and MIGA and facilitating and leading the MDB-plus coordination.
The Operations Officer will report to the Operations Manager, India.
Duties and Responsibilities:
Within the context above, the main responsibilities of the Operations Officer in Country Program Management include:
1.Coordination and Monitoring: • Coordinate with various stakeholders to ensure the smooth execution of the country pipeline and portfolio. • Monitor the progress of the country portfolio and ensure alignment with the World Bank's strategic objectives.
2.Compliance and Quality Assurance: • Support task teams and ensure that all activities and operations comply with the World Bank's policies and procedures. • Maintain high standards of quality in the implementation of the country program.
3.Reporting and Documentation: • Prepare and maintain detailed reports and documentation related to the pipeline and lending and non-lending portfolio. • Provide regular updates to the OM and other relevant stakeholders on the status of the program.
4.Stakeholder Engagement: • Engage with government officials, external partners, and other stakeholders to build and maintain strong relationships. • Represent the World Bank in meetings and discussions related to the country program.
5.Support in Portfolio Management: • Assist the Operations Manager (OM) in portfolio management • Carry out other tasks as may be assigned by the OM.
Selection Criteria
1. Possess a master’s degree in a relevant field. 2. Have a minimum of five years of practical experience, including assignments in a CMU and/or GP, managing complex tasks as a TTL/Co-TTL or as a core team member. 3. Demonstrate high levels of integrity, intelligence, and energy. 4. Exhibit a strong understanding of World Bank Group operational policies and procedures, with a proven ability to guide and support task teams in challenging situations. 5. Show a good understanding of the political economy in India. 6. Have a proven track record of effectively and productively engaging with internal and external stakeholders, with a reputation for problem-solving. 7. Possess highly developed analytical skills. 8. Display a strong drive and ability to create and implement practical and actionable solutions. 9. Exhibit strong interpersonal skills. 10. Demonstrate excellent writing and oral communication skills in English. 11. Have proven experience as an effective team leader, team member, and mentor/guide to junior or less experienced colleagues. 12. Superior skills to navigate and to take full advantage of the Bank’s ICT systems and application packages.
Country and Operations Services (COS): Professional Competencies
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
Potential interview questions
| Can you describe a complex project you managed and how you ensured its success? | This question assesses your project management skills and how you handle complexity. | Provide specifics about your role, the challenges faced, and the strategies employed to ensure the project's success. |
| How do you ensure compliance with organizational policies during project implementation? | The interviewer wants to understand your approach to compliance and quality assurance. | Pro members can see the explanation. |
| Discuss a time you effectively engaged with stakeholders. What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective reporting and documentation? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks in a demanding operational environment? | Pro members can see the explanation. | Pro members can see the explanation. |