National Consultancy - Technical Support to the Coordination for U-report, Luanda, Angola (11.5 Months)

Consultant Programme & Policy Communications & PR

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a voice.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated.

How can you make a difference?

Under the supervision of Chief C4D and in close coordination with members of the technical groups from UNICEF (staff of T4D, C4D, Social Policy, Communication, Child Protection, Education, Health and PM&E Sections), UNFPA and the Ministry of Youth, the consultant will provide technical support to the management of the U-Report platform to promote adolescents and youth engagement and peer counselling.

The objectives are:

• Provide technical support for the management of the Angola U-Report platforms (Rapid pro and Partners Page), ensuring coordination with key stakeholders, providing data analysis and regular reporting services
• Support in the update of the promotional plan with a focus on expanding the number of young people enrolled and participating in the platform
• Support the translation of youth feedbacks collected through U-report into advocacy initiatives and strategic and operational program adaptation
• Support the office in drafting a sustainability and scale-up plan, as well as the adaptation of U-Report for other programmatic purposes.

1. Activities :

The consultant will take up and complete the following activities and tasks during the assignment, in line with the above objectives:

Management, data analysis and polling:

• Support overall coordination and monitoring of the different components of U-report Angola initiative (ICT, communication, youth engagement, counselling, etc.)
• Provide technical support to the regular work related to the U-REPORT platform (maintenance of Rapid Pro, Partners Page and the U-REPORT website, profiling of users, labelling messages)
• Draft monthly SMS campaigns to be sent through the U-REPORT platform covering COVID-19, sexual and reproductive health, HIV prevention, child marriage, violence prevention and response, nutrition, education, skills and employment, etc.
• Analyse poll results, and draft monthly reports on the U-REPORT/U-report polls to be submitted to partners
• Provide technical support to peer counsellors through tips to improve their response rate in terms of quantity and quality.
• Develop a monitoring dashboard of youth’s feedbacks and actions taken such as messaging or advocacy initiatives for humanitarian/development program adjustment
• Participate in different webinars being organized by UNICEF HQ and Regional office to update, provide feedback and exchange good practices and experiences in the U-Report initiative

Promotional plan and documentation:

• Update and support implementation of a promotional plan, with suggestions for rolling out and optimizing a multi-channel advertising campaign
• Provide specific support to the promotion of the utilization of U-Report by youth in Cazenga Municipality, including the implementation of a communication plan, in the framework of the joint UNICEF – UNDP project on Youth Employment and Skills. Social mobilization for increased use of U-report through youth networks, and education institutions, namely technical and vocational training centres, accelerated learning classes and secondary technical education, from among others
• Work with external communication partners to harmonize and/or coordinate messages to improve the use of U-Report by communities and partners
• Produce at least ten web stories (one per month) using the data from the U-REPORT polls and/or from the feedback shared by users in the U-Partners Page
• Provide support to the technical group by drafting concept notes, programme briefs, donor reports on the U-REPORT initiative
• Contribute to the development of partnerships with youth networks such as the scouts to expand the use of the U-REPORT platform

Sustainability plan and adaptation:

• Draft a business plan proposal to identify the future needs in terms of SMS, number of counsellors and trainings, depending on the number of adolescents and young people reached
• Produce at least two draft fundraising proposals to scale up the U-REPORT programme
• Produce other draft documents related to U-REPORT as required by the evolution of the project (programme briefs, donor reports) and in coordination with other relevant initiatives such as the joint UNICEF – UNDP project on Youth Employment and Skills.

2. Work relationships: Under the supervision of the Chief C4D, the individual consultant will work in close collaboration with all the U-REPORT programme partners producing reports, weekly polls and managing the U-REPORT platform (Rapid Pro and Partners Page). The consultant will liaise with the members of the technical groups participating in all U-Report meetings and providing inputs as required. The consultant will also support the roll out of Rapid Pro in close collaboration with ICT UNICEF team.

Outputs/Deliverables:

Tasks

Deliverables

Timeline

1. Develop monthly workplans in alignment with the ToR

Monthly work plans

Every 30th of preceding month

2. Develop monthly reports describing the status of the U-REPORT implementation inclusive of:

a) Technical updates and implementation of new features

b) Monitoring of reach and use from U-REPORT users and the response rate from counsellors

c) Data analysis disaggregated by topics of discussions, gender, age and location extracted from the Partners Page

d) Monthly SMS campaigns to be sent through the U-Report platform

Monthly activity reports

June 2021 – April 2022 : every 25th of the month

3. Draft monthly report showing updates on the U-REPORT polls for the partners including:

4. Organized polls and topics

5. Polls’ results
6. Recommendations

Monthly update on U-report polls for partners

June 2021 – April 2022 : every 25th of the month

4. Organize internal and external coordination and follow up meetings with involved Sections/units and external partners (UN agencies and Government)

Regular internal and external meetings (frequency to be determined) with meeting minutes incl. key recommendations and actions

June 2021 – April 2022 : every 25th of the month

5. Develop a monitoring dashboard of youth’s feedbacks and actions taken such as messaging or advocacy initiatives for humanitarian/development program adjustment

Feedbacks monitoring dashboard developed and monthly updated

June 2021 – April 2022 : every 25th of the month

6. Support the implementation of a communication plan, including collaboration with youth networks and social media influencers to expand the use of U-report and reach the annual target of 30,000 subscribers by Dec. 2021. Specific support and oversight of all activities required to mobilize and engage Cazenga’s youth as U-reporters

-Updated communication plan including youth networks participation

-Specific communication plan with intensive social mobilization activities for the promotion of U- report in Cazenga municipality.

-Communication plan implementation report included in the monthly activity reports, including specific report on the implementation of communication plan in Cazenga municipality.

15 July 2021

15 July 2021

June 2021 – April 2022 : every 25th of the month

7. Produce at least ten web stories (one per month) using the data from the U-REPORT polls and/or from the feedback shared by users in the U-Partners Page

10 web stories

August 2021 – April 2022: every 25th of the month

8. Draft a sustainability and scale up plan proposal to identify the future needs in terms of SMS, number of counsellors and trainings, depending on the number of adolescents and young people reached

Plan proposal for expansion of U-report and sustainability

30 December 2021

9. Produce at least two draft fundraising proposals to scale up the U-REPORT programme

2 fundraising proposals (stand alone or inserted in UNICEF Sections led proposals)

30 January 2022

10. Produce other draft documents related to U-REPORT as required by the evolution of the project (concept notes, programme briefs, donor reports)

5 documents produced

June 2021 – April 2022

11. Submit final report on U-report Angola, including results and lessons learned

Final report submitted and approved

15 May 2022

To qualify as an advocate for every child you will have…

• A Bachelor’s degree in a relevant field such as IT, communications, international relations, sociology, or a similar field
• A minimum of 2 years of relevant work experience in partnership development, youth engagement and youth outreach
• Proven ability to conceptualize, plan and execute ideas as well as to transfer knowledge and skills. Demonstrated data management and analysis, monitoring and ICT skills; experience of developing communication plans, sustainability and scale up plans, and advocacy materials.
• Fluency in written and spoken Portuguese and English required.

It is highly recommended that the consultant has:

• Previous working experience with U-Report (Rapid Pro and Partners Page) or similar projects
• Prior working experience in international development programmes, desirable in the UN system
• Experience with a high-level communications campaign across multiple mediums, with national brand recognition
• Experience giving user-based feedback to the development of software applications
• Understanding of community-based channels of influence, community-based communication and development
• Experience working with community-based organizations
• Experience in fundraising proposal writing; Experience with monitoring of projects with multi partner engagement.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are:

• Demonstrates Self Awareness and Ethical Awareness
• Works Collaboratively with others
• Builds and Maintains Partnerships
• Innovates and Embraces Change
• Thinks and Acts Strategically
• Drives to achieve impactful results
• Manages ambiguity and complexity

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Duty Station: The consultant will be based in Luanda and working from UNICEF Angola Office premises or from home as per office’s decision on return to office

Terms of Payment: The consultant will be paid an all-inclusive fee (transportation costs, stationary, communication and other miscellaneous expenses) as per the stipulated deliverable and payment schedule.

Contract Duration****: 11.5 months

How to apply: Interested candidates are requested to create their profile on UNICEF career portal at https://www.unicef.org/careers/, including cover letter and CV. Candidates should indicate ability, availability and all-inclusive financial proposal to undertake the terms of reference.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

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Added 2 years ago - Updated 2 years ago - Source: unicef.org