MHPSS Counsellor
Improve beneficiaries’ mental health wellbeing and psychosocial conditions.
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Overview
Improve beneficiaries’ mental health wellbeing and psychosocial conditions.
You have:
- At least 2 years’ experience working in a similar position either with an NGO or a government body.
- Graduation in the field of Psychology. Master’s degree will be preferred.
- Certificate on Counselling psychology will be an asset.
- Proficient in Bengali and Chittagonian/Rohingya language.
- Work independently and innovatively to develop and implement supervision and training activities that help expand community participation.
Job Description
Program Brief
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solution driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.
Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.
Purpose of the Role
This position will be working closely with medical teams in PHCC and BEmONC centers with an aim to improve the beneficiaries’ mental health wellbeing and psychosocial conditions. Supporting the Primary Health Care Services (PHCS) medical team by providing direct care to the health beneficiaries based on the need and capacity building for the health service providers for the implementation of qualitative psychosocial care and mental health activities. Assisting the community volunteers (CVs) in the identification of beneficiaries in need of specific psychological counseling and ensuring individual or group support for identified beneficiaries. With overall mentorship from Senior Health Manager, the position will be directly supervised by Medical Doctor (Center Focal) with support from Clinical Manager.
Work location: Nayapara Registered Camp
Report to: Senior Health Manager
Contract Length: 31st December 2025 (With possibilities of extension)
Highlights of Key Responsibilities:
Improving the beneficiaries’ mental health wellbeing and psychosocial condition:
- Implementing psychosocial activities and providing psychological consultations on a regular basis. - Provide group and individual counseling to encourage clients to discuss emotions and experiences - Need assessment for psychosocial support clients to define action plans and develop therapeutic processes - Arrange training on MHPSS topic for facility staff - Ensure all work with clients is confidential and that ethical practices are observed. - Document client data accurately in the intake forms and ensure they are under lock and key. - Ensure that the MH Data Tool is accurately updated on a regular basis. - Participate in the preparation of accurate reports for all Psycho-social related activities. - Assess the beneficiaries’ psychological condition by using psychological tools to detect the vulnerable cases and ensure psychological follow up. - Actively participate in weekly or bi-weekly sectoral meetings in the camp level. - Assist in the development of referral networks between partners implementing GBV and implementation of referral pathways. - Participate in conducting training for medical and non-medical staff on Mental Health related topics. - Support the Health promoters or CVs to identify beneficiaries with vulnerabilities and to accurately refer them to the MH worker - Conducting regular Awareness raising session with target communities within Health Facilities. - Regular capacity building of CVs in Mental Health related topics - Managing the activities of CVs related to MH through regular follow-up.
Reports and project development:
- Producing timely progress reports, including both quantitative and qualitative information, on MHPSS activities and clinical case studies - Submitting timely MHPSS data to MEAL department - Being in charge of the MHPSS materials and making the liaise with the Supply Chain for the procurement of the needed activities items
Other Duties:
- To maintain good socio-professional relationships with national and international partners - To attend training when required - To attend team meetings and to give qualitative inputs - Be flexible in performing duties to ensure that beneficiaries are getting good quality services - Strictly respect confidentiality of data, property of beneficiaries and respect confidentiality regarding the content of clinical interviews, except when exchanging information with the medical team in charge and within a professional frame
Qualifications
Experience:
- At least 2 years’ experience working in the similar position either with an NGO or a government body.
Knowledge, Skills & Competencies
- Psychology or social work. - With expertise and experience Mental Health and Psycho-Social Support field - Proficient in Bengali and Chittagonian/Rohingya language - Have a good modulation of voice and confidence in communicating in public - Work as a great teammate and have flexibility in work - Work independently and innovatively to develop and implement supervision and training activities that help expand community participation - Experience working in humanitarian emergency settings is an asset - An understanding of and commitment to IRC’s mission and values.
Specific Educational Qualification
- Graduation in the field of Psychology. Master’s degree will be preferred.
Professional degree / Certification
- Certificate on Counselling psychology will be an asset.
Potential interview questions
| Describe a time when you provided psychological support to someone in need. What approach did you take? | This question assesses your experience and method in providing psychological support. | Focus on a specific example where you effectively supported someone, outlining your approach and the outcome. |
| How do you ensure confidentiality and ethical practices when working with beneficiaries? | Confidentiality is crucial in psychosocial support; the interviewer wants to gauge your understanding of ethical guidelines. | Pro members can see the explanation. |
| What strategies do you use to conduct effective training on mental health topics for staff and community volunteers? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you assessed a beneficiary’s psychological condition? What tools did you use? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience working in humanitarian emergency settings. What challenges did you face? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you document client data and ensure its accuracy? What systems do you use? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to build good relationships with national and international partners? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle situations where beneficiaries refuse to engage in psychosocial support services? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 11 months ago
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Source:
rescue.org
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