Knowledge Management Officer - Emergency (P-2), (TA) – 364 Days, ECARO o/p Istanbul - Turkey

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 83,666 USD and 113,639 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations. As emergencies become more frequent, the expectations towards UNICEF to deliver on the Core Commitments for Children in Humanitarian Action (CCCs) in a timely and effective manner will continue to increase.

In close collaboration with the Regional KM Specialist, and in alignment with the regional implementation of UNICEF's KM Strategy, the Knowledge Management Officer (Emergency) will support country teams directly involved in the emergency response in the development and implementation of their knowledge management processes and implementation plans. In collaboration with different regional sections, the Knowledge Management Officer will provide support to the team to ensure that the data is organized and packaged to be used in relevant regional information products, as well as to ensure that all feedback and inputs from country offices are systematically collected and addressed.

How can you make a difference? The Knowledge Management Officer (Emergency) will support, as part of the UNICEF ECAR Emergency Situation Center, the response inside and outside Ukraine by contributing to work streams around knowledge and information management, incl. packaging and sharing of relevant information in a timely manner. He/She will be the main focal point to maintain and further develop the UNICEF ECARO SharePoint Platform for the Ukraine Crisis Response for Children (UNICEF Ukraine Crisis Response for Children).

Key functions, accountabilities, and related duties/tasks

• Support activities that facilitate knowledge sharing and the access to and use of knowledge related to the emergency response within the office and with external partners, when needed.
• Maintain and develop new sections in the ‘Humanitarian Response for Children Inside and Outside of Ukraine’ information and knowledge management hub in SharePoint and other platforms as required. This includes working together with other sections/units to make sure that information is readily available and connected to other sites/workspaces related to the Emergency Response.
• Develop and maintain similar emergency information and knowledge management hubs for any additional multi-country emergencies, as required.
• Act as an information contact point, together with other members of the Emergency team, for information requests needs and questions.
• Support the development of knowledge products related to the Emergency Response such as factsheets, briefing notes, FAQs, reports, good practices, lessons learned, etc.
• Facilitate the liaison between the relevant teams and the regional programme response to ensure that available data is reflected in the regional information products, in collaboration with members of the team.
• Collaborate and support the geospatial consultants in the development of maps to be used in different information products.
• In collaboration with the Regional KM Specialist, provide support in the implementation of individual country KM implementation plans in support to the Emergency response, this includes providing tools, templates and guidance on how to capture, document and organize relevant knowledge.
• In collaboration with the Regional KM Specialist, provide support to the design and maintenance of data visualization projects related to the Emergency Response.
• Participate in KM working groups, network, and communities in the region associated to the Emergency Response.
• In collaboration with ICTD colleagues, support the implementation of the ECM project for new country teams as needed, this include providing relevant training and support to staff regularly in accessing and managing documents, manage permission access to document libraries and provide support in the set-up of other KM uses of UNICEF technology.
• Together with members of the Emergency Team, maintain list of focal points and essential contacts to facilitate timely and accurate information flow.

To qualify as an advocate for every child you will have…

• A first-level University degree (Bachelor's) in International development, International Relations, Business Administration, or another relevant field is required.
• A minimum of two (2) years of relevant work experience in knowledge management, programme coordination, research or other relevant areas (information management, learning, community management, communication, M&E) is required.
• Experience working with SharePoint and Drupal required.
• Experience working with Power BI and other visualization software is an asset.
• Experience with organizing webinars, from design to post-event analysis is desirable.
• Knowledge of international development and humanitarian work is desirable.
• Knowledge of programme monitoring in international development is an asset.
• Excellent communication ability, especially for online publishing is required.
• Basic ability with visual design is an asset.
• Strong organizational, planning, and analytical skills.
• Good judgment, initiative, high sense of responsibility, tact, and discretion.
• Takes ownership and initiative and can work both independently and effectively in a team environment.
• Strong interpersonal and relationship-building skills in interacting with colleagues at all levels.
• Demonstrated cultural sensitivity and ability to establish harmonious working relations in a multicultural environment.
• Proficiency in English, written and verbal, is required. Working knowledge of another official UN Language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS). The UNICEF competencies required for this post are:

Demonstrates Self Awareness and Ethical Awareness (1) Works Collaboratively with others (1) Builds and Maintains Partnerships (1) Innovates and Embraces Change (1) Thinks and Acts Strategically (1) Drive to achieve impactful results (1) Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. This is a Temporary Appointment for an initial duration of 364 Days.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.