Junior Business Application Support Specialist (FAP-BC-ENG-2024-102-GRAE)

CERN - European Organization for Nuclear Research

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This is a Entry Level contract. More about Entry Level contracts.

Job Description

Your responsibilities

Are you interested in Enterprise Resource Planning (ERP) applications and applications in general that help business in their day-to-day work and integrating them together? Are you at ease with PL/SQL, do you enjoy writing interfaces, be in close contact with internal clients, testing the whole process from beginning to end, would you like to put your hands in the reporting? Do you enjoy working in agile environment with an international team? Then join our team of talented engineers and contribute to business application software for CERN, take part! You will join the Business Computing (BC) group in the Finance and Administrative Processes (FAP) department, where 80+ talented international colleagues are responsible for delivering information systems for all of CERN's business functions. The product management-driven Business Computing Group is working for clients across the whole organization (HR, Finance, Planning, Safety, Security, Purchasing, Logistics, and Accelerator Operations). The type of products under the group's responsibility range from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.

As a Junior Business Application/ERP Support Specialist in Business Computing group, you will:

  • Provide 2nd and 3rd level support for an in-house built applications called "Job Management Tool (JMT)" and consultancy to business users with everyday issues in the form of support tickets or meetings;
  • Maintain reporting structures provided for JMT Jobs in Pentaho cubes;
  • Maintain interfaces outside of Infor LN used by Infor LN Projects and Service orders;
  • Work closely with external firms and the business in the area of reporting in Power BI for Infor LN service orders;
  • Participate in validating of developments done by external companies in Infor LN service and project (and other) modules;
  • Do end-to-end testing that includes Infor LN project and service modules as well as surrounding applications.

Your profile

Skills and/or knowledge

If you are excited about this role but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

  • Experience in programming in PL/SQL;
  • Experience in working with SQL and queries in database systems;
  • Experience with Pentaho cubes and Pentaho Analyser reports;
  • Fluent in English.

The following experiences/skills would be a plus:

  • Knowledge in ERP functional/technical area, especially Infor LN and InforOS;
  • Knowledge of Power BI and willingness to gain more knowledge;
  • French language skills.

Eligibility criteria:

  • You are a national of a CERN Member or Associate Member State.
  • By the application deadline, you have a maximum of two years of professional experience since graduation in Software Engineering (or a related field) and your highest educational qualification is either a Bachelor's or Master's degree.
  • You have never had a CERN fellow or graduate contract before.
  • Applicants without University degree are not eligible.
  • Applicants with a PhD are not eligible.

Additional Information

Job closing date: 23.07.2024 at 23:59h (midnight) CEST.

Job reference: FAP-BC-ENG-2024-102-GRAE

Contract duration: 24 months, with a possible extension up to 36 months maximum.

What we offer

  • A monthly stipend ranging between 5134 and 5647 Swiss Francs (net of tax).
  • Coverage by CERN's comprehensive health scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
  • Depending on your individual circumstances: installation grant; family, child and infant allowances; payment of travel expenses at the beginning and end of contract.
  • 30 days of paid leave per year.
  • On-the-job and formal training at CERN as well as in-house language courses for English and/or French.

About us

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success.

Added 3 days ago - Updated 8 hours ago - Source: careers.cern