International Consultant HR Officer (3 months renewable), Duty Station: Johannesburg, South Africa
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 11 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville.
For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger
ORGANIZATIONAL CONTEXT
This position is found in Johannesburg Regional Bureau and the job holder will report to the Senior Regional Human Resources Officer or the designate. The job holders will manage a small team of staff to ensure strategies and plans are implemented across an assigned area. He/she will work independently, using technical knowledge and expertise to analyze data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements. He/she may develop core processes and procedures.
JOB PURPOSE
The principle objective of the assignment is to manage the delivery of professional, client-focused HR services, partnering with senior managers to contribute to the implementation of HR solutions in line with WFP corporate priorities. The position will oversee HR management and operations of staff, including talent acquisition, contractual administration, benefits administration and performance management, etc.
WFP Johannesburg Regional Bureau (RBJ) which oversees 12 countries in the regions, seeks an experienced Human Resources Officer to lead the implementation of the HR operations, coordinate COVID-19 efforts from an HR perspective and provide support to Country Offices operational activities. The candidates is required to have strong team management and communication skills to articulate the complex HR policies.
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.
Experience: Typically six years or more of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Experience of managing small teams of staff with related areas of expertise.
Language: Fluency (level C) in both oral and written English language. Intermediate Knowledge (Level B) of a second UN Language is an advantage.
KEY ACCOUNTABILITIES (not all-inclusive)
The position reports to the Senior Regional HR Officer and is responsible for the following:
Delivering HR services with efficiency. Ensuring enhanced HR communication and reporting:
- Provide advice to managers and employees on complex issues, understanding their needs and ensuring that HR policies, procedures, processes, systems and tools are available and correctly applied to support them
- Coordinating and overseeing international recruitment requests, ensuring accuracy and timeliness of contracting processes for both long and short-term employees
- Overseeing timely contractual administration for International Staff in RBJ and COs, including end-to-end consultancy recruitment and contractual administration, International Staff position management and extension of contracts
- Ensure the effective management of the employee relationship between WFP and its staff, determining condition of service, contracts and appropriate entitlements, and resolving more complex employee relations issues
- Plan and deliver onboarding which ensures new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization
- Management of HR tracking tables for effective administration and provision of weekly status reports for International Staff requests to hiring managers
- Team Management: Lead and motivate a small team of HR staff, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance
- Reporting: Monitor the accurate and compliant recording data: coordinate and prepare timely staffing statistics and conduct analysis. Identify trends and potential issues, and update organograms as needed
- Maintain and share knowledge of best practice, and support the development and implementation of new/improved HR policies, systems and procedures to ensure they are reflective of legislation, and support WFP effectively
- Focal Point for Medical Evacuation and Medical Insurance related queries
- Corporate Policy Review: Provide input into the review of corporate HR policies
Providing effective support to Country Office in related people project/activities
- Plan and deliver organizational design activities that enable senior management to define and organize structures and jobs and allocate people to the right places in order to improve efficiency. Conducting HR oversight exercise, consolidating all HR oversight recommendations and uploading to teamspace, tracking and monitoring status of all oversight actions and reporting on progress
- Coordination of staff deployment and reporting to meet staffing gaps in L2 and L3 emergencies
- Provide guidance to HR Focal Points in country offices on HR policy or people matters related issues
- Provide HR training/onboarding to new HR Officers in the region
- Consolidate regional Human Resources Annual Performance Plan to align CO plans with regional priorities
- Provision of gender analytics on gender parity targets
- Support coordinating activities related to women support network in RBJ (Womandla), to strengthen Diversity and Inclusion
- Support RBJ activities related to staff engagement to enhance engagement and ensure implementation of Global Staff Survey action plans
- Perform other duties as required
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
- Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
- Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
- Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
People
- Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
- Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
- Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
- Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).
Performance
- Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
- Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
- Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
- Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
Partnership
- Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
- Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
- Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
- Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.
DESIRED KNOWLEDGE & SKILLS
- Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes
- Ability to lead, coach and motivate a team
- Good Communication skills with ability to persuade, influence and adapt communication style to different situation and individuals
- Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems
- Ability to build and maintain effective work relationship with human resources counterparts, managers and staff within HQ/regional //country office
- Ability to work independently and as part of a team
- Ability to establish priorities, plan, coordinate and monitor own work, plan and those under his/her supervision
- Ability to establish priorities, plan, coordinate and monitor own work, plan work for those under his/her supervision.
- Ability to prepare clear and concise reports or rationale for HR-related decision
DEADLINE FOR APPLICATIONS
This vacancy announcement will close on Monday, 13 December 2021 at 11:59pm, Johannesburg time
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Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.