International Consultancy: Programme Coordinator for ESAR Mentorship Programme (Home Based)

Consultant Programme & Policy Human Resources

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

TERMS OF REFERENCE

Background and Context:

Staff in the ESAR Region have expressed the need for and interest in a mentorship program to provide individuals with enhanced career development support in addition to UNICEF's current menu of learning and development (L&D) options. The proposal is also in response to feedback from specific staff groups, such as Young UNICEF or those on temporary appointments, as well as those on non-staff contract modalities, such as interns/consultants, who believe that access to certain learning and development opportunities is simply out of reach due to the nature of their contracts.

The vision of the Mentorship Programme is to be a platform that connects, networks, and improves career development outcomes across ESAR by enabling mentorship relationships for improved regional collaboration and innovation and to champion and align with the One HR's People Strategy (2022-2025), with a focus (#4) on empowering high-performing, agile, and innovative teams.

The consultant will be requested to review the available materials, develop a 10-month mentorship, including the needed content such as webinars and training materials for mentors and mentees.

The proposed mentorship programme key activities will include:

• Organize consultations with key regional stakeholders to agree on the mentorship programme
• Designing the mentorship program, tools (including M&E tools) and implementation plan
• Launching the programme widely in the Region to identify mentors and mentees
• Develop a training module introducing the mentors to their role.
• Design introductory and closing out webinars with mentors and mentees on the programme.
• Matching of mentors and mentees within the region
• Monthly check-in sessions with all the mentors and mentees to facilitate interactive mentorship sessions, feedback, and adjustments where necessary
• Support enhancement of the mentorship program for the year 2024 including facilitation of Needs Assessment for the coaching, selection of coaches for the mentors and co-facilitate coaching sessions.
• Design mid-program review of the on-going programme.
• Develop end of program evaluation report and recommendations.

Human Resources Development Committee will coordinate, and beneficiaries would be staff in the region.

Work Assignment and Expected Deliverables:

The selected consultant will develop a 10 months-long mentorship program to start in February 2024. The mentor pre-program training will be delivered virtually by the consultant jointly with UNICEF staff.

1. Preparation for launch of mentorship program for the year 2024.

The consultant will draft communication and campaign material to share among all staff in the region, highlighting the program, expected commitment, benefits and the final objective. The consultant will also support in matching process of mentors and mentees and where required, outreach for identification of qualified mentors.

The consultant will also design and deliver orientation sessions for mentees and mentors to effectively onboard them. Both sessions will not be less than one hour long.

1. Management of Monthly Activities

The consultant will schedule monthly sessions and will share outlook invites with the selected participants. S/he will, in consultation with the supervisor, identify monthly topics for the session, prepare PowerPoint Presentations and will co-deliver the monthly sessions in coordination and collaboration with the ESAR-RHR team. The consultant will also maintain AGORA Page (UNICEF’s Learning Hub) for the Mentorship Program and will troubleshoot where necessary.

2. Closure of Mentorship Programme

The consultant will bring the mentorship program to a closure through final presentation for the mentors and mentees, at the end of the program and will present guidance on how to close off the relationship in a healthy way. (The content should complement the final webinar content to be delivered to both mentees and mentors). The consultant will also conduct required survey among the participants, prepare Final Report and will submit it for approval of the supervisor before 15th of December 2024.

Tasks/Milestone:

Deliverables/Outputs:

Timeline:

Payment

Launch of the 2024 mentorship Program (enabling the program to start in February 2024)

Review and finalization of the draft concept note with overall design of the programme. Concept note should include the following: selection process, criteria for being a mentor and mentee, programme schedule, M&E tools, online application form etc.

10 working days

40%

Mentor Training sessions on a monthly basis from April to December 2024 (9 months)

Monthly webinars for mentors and mentees (visual PPT with speaker’s script)

Monthly emails

Planning form for mentors and mentees

10 working days per month (90 days total)

20%

Closure of Mentorship Programme

As annex, all the relevant PPTs and other materials used in the program

Detailed assessment of the program, lessons learned and recommendation for way forward

Report on review conducted of programme progress. This can be through Survey Result or other methods used for collection of feedback from the participants to be incorporated into next year’s mentorship program

5 working days

40%

Reporting requirements:

To whom will the consultant report (supervisory and any other reporting /communication lines):

The consultant will be reporting to Regional Chief HR.

What type of reporting will be expected from the consultant and in what format/ style will the submissions of reports/outputs be done:

Weekly summaries and monthly consolidated reports based on the required deliverables and scope of work.

How will the consultant consult and deliver work and when will reporting be done:

Expected number of days for the consultancy is 105 days.

The Consultant will be based in their home location and will provide monthly deliverables based on an agreed workplan and delivery schedule. There is no expectation of travel.

The consultant will, on a regular basis, produce a workplan for the month to be submitted the first of the month in consultation with the supervisor where the key deliverables will be outlined based on the terms of reference which will be signed by the consultant and the supervisor. Where amendments arise during the month, a formal email will be shared and attached to the monthly report.

Performance indicators for evaluation of results

The performance of work will be evaluated based on the following indicators:

• Completion of tasks specified in TOR
• Compliance with the established deadlines for submission of deliverables
• Quality of work
• Demonstration of high standards in cooperation and communication with the mentorship participants
• Submission of reports

Payment schedule

All payments, without exception, will be made upon certification from the supervisor of the contract, of the satisfactory and quality completion of deliverables and upon receipt of the respective and approved invoice.

Once monthly reports are approved and signed by the supervisor, the consultant will issue a receipt for payment against the approved monthly report.

Desired competencies, technical background, and experience

Academic qualification:

• University degree in related field such as sociology, human resources or education. (25%)

Work experience:

• At least 5 years of prior experience in instructional design including work samples that demonstrate both online and virtual development experience. (25%)
• At least 5 years of verifiable prior experience in mentorship program design and delivery, preferably with the UN. (40%)

Language:

• Fluency in English both excellent written and verbal skills are required. Knowledge of another UN working language is an asset. (10%)

Administrative issues

UNICEF will regularly communicate with the consultant and provide feedback and guidance and necessary support so to achieve objectives of the work, as well as remain aware of any upcoming issues related to the performance and quality of work. As per policy on consultants and individual contractors, the consultant will be expected to complete a list of mandatory training, including policies on Prohibiting and Combatting Fraud and Corruption, Prohibition of discrimination, harassment, sexual harassment and abuse of authority and other relevant policies for their information and acknowledgment upon acceptance of the offer.

Prior to the issuance of the official contract, the individual consultant is requested to:

• Complete the applicable mandatory trainings
• Self-certify that he/she is fully vaccinated against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations, or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

The consultant must ensure use of his/her computer, able to communicate using direct calls and or WhatsApp and any other approved electronic communication. For Convenience, the Consultant will be provided a UNICEF email and ID for Accessing the Office only during the contract period.

Conditions

• The consultancy will be over a period of 10 months; however, the consultant will only work for 105 days during this contract period.
• The candidate selected will be governed by and subject to UNICEF’s General Terms and Conditions for consultants.
• No contract may commence unless the contract is signed by both UNICEF and the consultant.
• The consultancy will be home based, with no expectation of travel.
• The consultant will be paid an all-inclusive fee (stationary, communication and other miscellaneous expenses) as per the stipulated deliverable and payment schedule.
• The consultant is not entitled to payment for overtime, weekends, or public holidays.
• Standard UNICEF procedures will apply for invoicing and all other financial management requirements set out in the contract.
• Standard penalty clauses will also apply for late and poor-quality deliverables. The supervisor of the contract will provide the consultant with the criteria for the evaluation of the quality of each deliverable.
• Additional details of UNICEF rules, regulations and conditions will be attached to the contract.
• The consultant will not have supervisory responsibilities or authority on UNICEF budget.
• Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

How to Apply

Interested consultants should provide the following:

1. Curriculum Vitae
2. Brief technical proposal (no longer than five pages) demonstrating the consultant’s understanding of the assignment and approach/methodology to the assignment
3. Financial proposal including a breakdown of their all-inclusive fees (including professional fees and other costs).
4. References details

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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Added 6 months ago - Updated 5 months ago - Source: unicef.org