Impact and Strategy Officer

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IRC - The International Rescue Committee

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Job Description

Job Overview: As part of the IRC’s Strategy 100, IRC’s Resettlement, Asylum, and Integration Programs Department will continue to expand on its commitment to delivering impactful programs and services, focusing on raising program quality through giving clients greater influence over program design and delivery, better using research and other evidence, powering decisions with data, and more agile and impactful, outcomes-focused program design. The Impact and Strategy Officer will support the design of evaluable, data-driven, client informed programs and lead development, implementation, and monitoring of strategies to strengthen monitoring, evaluation, and learning across the project cycle.

Major Responsibilities:

Monitoring, Evaluation, and Learning leadership, capacity building, and culture change

· Collaboration with program and office leadership, and the Research, Analysis, and Learning team, in assessing Monitoring, Evaluation, and Learning (MEL) capacity and practices.

· Working with office leadership and program staff to develop and implement a strategy, aligned with IRC standards, to build upon and sustain MEL capacity and practices, ensuring use of the IRC’s Outcomes and Evidence Framework, a Gender Equality, Diversity, and Inclusion (GEDI)-informed approach to program design and Monitoring and Evaluation (M&E) planning; and establishment of program routines that support M&E planning, data analysis and use, and learning.

· May supervise a team.

Provision of hands-on MEL technical assistance throughout the project cycle

· Supporting program staff in the design of evaluable programs and projects that are outcome-focused, client responsive, and informed by learning, research evidence, and data—including data from client needs assessments and intersectional context analysis. Reviewing, and when needed coordinating development of, program and project theories of change.

· Supporting program staff in the development of M&E plans (including logframes), and where relevant, research plans, that meet organizational standards and facilitate learning and client-responsive, GEDI-informed, data-driven service delivery.

· Supporting program staff in the GEDI-informed design and implementation of data collection tools, including tools to capture client feedback.

· Supporting program staff in developing and implementing strategies to close client feedback loop (i.e reporting back action taken based on feedback).

· Supporting donor reporting as needed.

· Supporting teams in setting up projects in ETO and other relevant databases.

· Data quality assurance—including ensuring quality of core indicator data, conducting data quality audits when needed.

· Leading MEL for strategic projects.

· Supporting program staff with data analysis and action planning and capture of lessons learned.

· Facilitating or supporting program staff with M&E planning with partners.

· Coordinating multi-project/sector M&E initiatives to advance office and organizational priorities within the office. Examples include:

o Implementation of standardized knowledge management procedures to make lessons learned available to IRC colleagues to inform program/project design and M&E.

o Overseeing development and implementation of cross-cutting tools and processes to collect, analyze, and use client feedback data.

o Overseeing intersectional assessment of client needs and preferences and context and supporting program staff in developing action plans based on findings.

Coordinating internal reporting and monitoring progress of the office’s Strategic Action Plan

· Monitoring and reporting progress of the SAP implementation plan.

· Coordinating office response to QSR and annual stats data requests and ensuring the RAI Project Tracking Tool (in development) is updated.

Provide thought leadership to advance monitoring, evaluation, and learning at the global level:

· Piloting and inputting recommendations, learning, and knowledge into global MEL related tools and processes.

· Active participation in RAI’s MEL working group and community of practice.

· Other duties as assigned.

Job Requirements:

Education: A university degree in a relevant discipline (preferably in social sciences, data science, or a related field)—a technical degree together with additional relevant work experience may substitute for education.

Work Experience:

· Experience developing and implementing M&E plans; coordinating and/or conducting project evaluations, conducting qualitative and both descriptive and inferential quantitative data analysis. Experience conducting evaluations of programs for refugees or displaced populations preferred; minimum of 5 years’ experience strongly preferred.

Demonstrated Skills & Competencies:

· Leadership experience with M&E planning, system set-up, maintenance, and oversight from inception to close-out.

· A strong understanding of routines that promote data quality and data-driven decision making.

· Experience with data management systems. Experience with Social Solutions’ ETO platform is highly desired.

· A strong understanding of client feedback systems and demonstrated dedication to applying a GEDI lens to monitoring, evaluation, and learning.

· Demonstrated experience with MEL capacity building/training.

· A strong understanding of principles and processes involved in collection of data from linguistically diverse refugee, immigrant, and migrant (RIM) populations.

· Proven experience with donor reporting and data visualization.

· Strong understanding of the relationship between program design, M&E, and technical skills needed to support program staff in designing evaluable projects and using data and evidence to inform project design.

· Advanced M&E knowledge, including knowledge of basic M&E concepts and tools, as well as some or all of the following: design of evaluable projects, data analysis, statistics, electronic data collection, sampling, evaluation and research methodologies, and Power BI.

· Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.

· Attention to detail and accuracy in work product.

· Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.

· Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

· Valid driver’s license and access to a personal, insured vehicle preferred.

Working Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Qualifications

Added 2 years ago - Updated 11 months ago - Source: rescue.org