ICM Caseworker Assistant

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IRC - The International Rescue Committee

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Job Description

Job Overview/Summary: The Casework Assistant provides direct support to the resettlement team to facilitate the resettlement of newly arrived refugees.

Major Responsibilities: Responsibilities may include, but are not limited to:

- Assisting the resettlement team in the provision of core services such as purchasing household supplies and furniture, household set-up, orientation, purchasing supplies, providing transportation, airport pick-ups and related activities that support the client resettlement process. - Supporting the resettlement team’s efforts to link clients with appropriate educational, health and social services. - Assisting with the timely completion of client records, documentation, and case files. - Providing language assistance (interpreting) when requested, if appropriate. - Other duties as needed.

Key Working Relationships:

Position Reports to****: Health & Wellness Coordinator

Position directly supervises: n/a

Indirect Reporting: n/a Other Internal and/or external contacts:

Job Requirements:

- The skills and knowledge typically acquired through the equivalent of up to one year of combined job related training and experience. Ideally, a significant portion of this experience will have been gained in social services, humanitarian relief, public service, or other not-for profit environment. - Fluent in English, both spoken and written; - Fluency in other languages predominant of the local client base, and ability to provide interpreting in these languages, strongly desired. - Detail oriented with the proven ability to meet deadlines. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (escorting clients and other activities related to client resettlement needs).

Working Environment: Standard office work environment, with visits to local social service agencies, retail establishments, client housing and other locations as needed.

Salary: $19.95 hourly

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications

Added 2 years ago - Updated 11 months ago - Source: rescue.org