ICM Caseworker
Determine client eligibility and assist with case management.
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Overview
Determine client eligibility and assist with case management.
You have:
- Bachelor’s degree in social work, public health, or related field of study preferred.
- Minimum of 1-2 years of case management experience with similar populations and/or client needs required.
- Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred.
- Valid driver’s license and access to a personal, insured vehicle.
- Attention to detail and accuracy in work product.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Potential interview questions
| Describe your experience with case management and the populations you have worked with. | This question assesses your relevant experience and understanding of the role. | Provide specific examples of your prior work and how it relates to this position. |
| How do you approach building relationships with clients and stakeholders in a multicultural environment? | This question evaluates your relationship-building skills and cultural competence. | Pro members can see the explanation. |
| Can you give an example of a challenging problem you faced in your work and how you solved it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure documentation is accurate and up-to-date in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you would assist a client navigating healthcare systems. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you implement to maintain client engagement during the program? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle crises when working with clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain your experience in training or leading volunteers or interns. | Pro members can see the explanation. | Pro members can see the explanation. |
Added 10 months ago
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Updated 9 months ago
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Source:
rescue.org
