Human Resources (Project) Officer, P2, until 31 Dec 2024, SSU, DHR, New York

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 108,633 USD and 147,551 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Commitment!

How can you make a difference?

Organizational Context

UNICEF is the leading humanitarian and development agency working globally for the rights of every child. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle: pre-natal care for healthy births, clean water and sanitation, health care and education. UNICEF has spent nearly 70 years working to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers, and policy makers to help all children realize their rights—especially the most disadvantaged.

As part of the HQ Efficiency Initiative (HQEI) and related staff support strategy, a Staff Support Unit (SSU) is established by the Division of Human Resources (DHR) to serve as a central resource for staff during the HQ transition. The SSU will act as a referral service and advisory unit to staff affected by the HQEI in NYHQ, Geneva and other HQ out-posted locations.

The SSU will ensure that support and information is people-centered and consistent across divisions, working closely with different stakeholders, DHR section chiefs, divisions, and other networks. The unit will deliver a range of services and events in line with the Staff Support Strategy, including policy and career guidance and advice on mitigation procedures. Services will be delivered through internal resources and external providers as needed.

Purpose for the Job

The HR (Project) Officer will work closely with the HR Manager, SSU and Chief, Business Partner to ensure a seamless flow of information within the SSU Unit through effective coordination and communication. The HR (Project) Officer will be supported by a project team to carry out the functions as a centralized resource for staff and will liaise with the Specialized Support Network (SSN) to provide timely and consistent information to staff.

The incumbent will organize regular meetings with different focal points to discuss concerns, identify specific requests, and collect lessons learned, and will escalate quickly to the HR Manager and Senior Management any concerns that may arise.

Key Functions and Accountabilities

• Monitor daily performance of the Unit and update the case management system regularly ensuring effective coordination with clients.
• Establish workflows, communication, and coordination mechanisms for seamless service to clients.
• Through data analytics, produce regular reports identifying surge and trends as part of the service delivery of the Unit to inform the briefing to Chief HRBP and senior management.
• Through research of policies and analysis of data, and in close coordination with the SSN, gather information for knowledge sharing and provide support to staff promptly.
• Troubleshoot issues and promptly escalate concerns to the HR Manager/Chief HRBP, as necessary.
• Organize regular meetings with respective focal points of the unit, the Specialized Service Network (SSN) and the clients to discuss concerns, identify specific requests, and collect lessons learned.
• Compile FAQs based on staff questions to share within the Unit and work closely with the HR Manager and Chief HRBP on advising subsequent plans of action.
• Issue timely reports on the performance of the Unit to the HR Manager and Senior Management.
• In collaboration with COEs, coordinate the organization of learning programs, wellbeing sessions and capacity building initiatives and briefing sessions as needed.
• Establish and update the dedicated Staff Support page to inform audience on the latest advisories.
• Support transition of HR roles and contributes towards the establishment and scaling of the capacity of HR post recruitment hub.
• Represent change management in various forums related to Recruitment hub.

To qualify as an advocate for every child you will have…

• A university degree (bachelor's) in human resource management, business management, international relations, psychology or other related social science field is required.
• A minimum of two years of relevant professional experience in human resource management in an international organization and/or large corporation is required.
• Familiarity with UN HR systems, policies and procedures are highly desirable.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.

All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.