Human Resources Officer (HR Operations) - HRD

Manage recruitment operations across the IMF.

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IMF - International Monetary Fund

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Overview

Manage recruitment operations across the IMF.

You have:

  • Educational development typically acquired by the completion of an advanced university degree, or equivalent, in Human Resources or a related field, or a university degree supplemented by a minimum of six (6) years of relevant professional experience.
  • Broad knowledge of HR programs and operations, especially in the area of recruitment policies and procedures.
  • Ability to use tact, sound judgment and utmost discretion in handling confidential and sensitive matters.
  • Ability to collaborate and partner across multiple stakeholder groups and levels. Strong interpersonal skills, ability to work both independently and across teams.
  • Excellent planning and organizing skills, exhibits proactivity and ability to manage multiple tasks under tight deadlines.
  • Excellent customer service orientation, negotiation, and communication skills—oral and written.
  • High learning agility and continuous improvement skills. Ability to analyze data and make sound decisions.
  • Familiarity with Workday, Service Now, and AI recruitment tools.

Work for the IMF. Work for the World.

The Human Resources Department (HRD) of the International Monetary Fund (IMF) has vacancies for Human Resources Officers for its Talent team in the HR Operations Division. Under the general supervision of the Division Chief/Deputy Division Chief/Section Chief, the selected candidate will manage recruitment operations across the Fund.

Main areas of accountability and/or co-accountability include but are not limited to:

• Manages external and internal recruitment operations for HQ A1-B3 vacancies and on a broader range of job categories.

• Provides guidance to departmental HR teams on recruitment matters to ensure activities align with departmental and institutional needs.

• Coordinates with Client Services colleagues on different recruitment activities throughout the recruitment life cycle (i.e., posting, screening, salary determination, offers, etc.).

• Ensures smooth delivery of Talent operations working together with the respective HR Talent Analyst. Delivers strong customer service, gauging stakeholder needs and preferences to adapt approach to specific needs and promote effective issue resolution.

• Responds to standard policy and procedure inquiries from client departments and candidates related to recruitment. Escalates issues as needed.

• Actively engages with the Talent and Total Rewards Centers of Expertise (COEs), facilitating proper knowledge transfer and maintaining alignment between determined strategy of policy and programs.

• Contributes to the design, implementation, and monitoring of recruitment policies and procedures, constantly reviewing areas where simplification can be achieved.

• Seeks to understand recruitment trends, challenges, and opportunities for enhancement. Analyzes data and prepares relevant reports.

• Leverages the use of AI to streamline and enhance the recruitment life-cycle.

• Participates in continuous improvement and other divisional ad-hoc projects as needed.

• Performs other duties as assigned.

Qualifications:

The successful candidate should meet the following qualifications and competencies:

• Educational development, typically acquired by the completion of an advanced university degree, or equivalent, in Human Resources or a related field; or a university degree, supplemented by a minimum of six (6) years of relevant professional experience, is required; or a minimum of two (2) years of relevant experience at grade A08, or equivalent, is required.

• Broad knowledge of HR programs and operations, especially in the area of recruitment policies and procedures.

• Ability to use tact, sound judgment and utmost discretion in handling confidential and sensitive matters.

• Ability to collaborate and partner across multiple stakeholder groups and levels. Strong interpersonal skills, ability to work both independently (with little supervision) and across teams in an effective way.

• Excellent planning and organizing skills, exhibits proactivity and ability to manage multiple tasks under tight deadlines.

• Excellent customer service orientation, negotiation, and communication skills—oral and written. Focus on operational excellence.

• High learning agility and continuous improvement skills. Ability to analyze data and make sound decisions. Familiarity with Workday, Service Now, and AI recruitment tools.

A regular staff member who is selected to fill the vacancy will maintain their open-ended status. If the selected candidate is a contractual employee, they will be offered a Term staff appointment. Staff members already on a term appointment will continue their current term but may receive an extension provided that their current term appointment has not already been extended.

Department:

HRDOPTO Human Resources Department HR Operations Talent OperationsHiring For:

A09, A10The IMF is guided by the principle that the employment, classification, promotion, and assignment of staff shall be made without discrimination against any person. We welcome requests for reasonable accommodations for disabilities during the selection process. Information on how to request accommodations will be provided during the application process.

Potential interview questions

Describe a time when you handled a confidential matter in your HR role. What steps did you take? This question assesses your discretion and judgment in sensitive situations. Provide a specific example that highlights your ability to maintain confidentiality while ensuring proper HR practices.
How do you ensure that your recruitment strategies align with departmental needs? The interviewer wants to know about your approach to aligning HR practices with organizational goals. Pro members can see the explanation.
Can you give an example of how you analyzed recruitment data to improve the hiring process? Pro members can see the explanation. Pro members can see the explanation.
Tell us about a time when you faced a challenge in managing recruitment operations. What did you do? Pro members can see the explanation. Pro members can see the explanation.
How would you handle conflicting priorities from different stakeholders during recruitment? Pro members can see the explanation. Pro members can see the explanation.
Explain your experience with AI recruitment tools. How do they enhance the recruitment process? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to ensure high levels of customer service in HR? Pro members can see the explanation. Pro members can see the explanation.
What would be your approach to designing effective recruitment policies? Pro members can see the explanation. Pro members can see the explanation.
Added 6 months ago - Updated 5 months ago - Source: imf.org